Diane Ejimadu

▸ Serve as the CEOs primary point of contact and operational right hand, independently managing a complex
global diary across 3 continents and 6 time zones, spanning UN officials, heads of state, and Fortune 500
executives, with zero items delegated upward.
▸ Led end-to-end planning and delivery of 4 CEO-level events since joining in November, owning venue
sourcing, catering, run-of-show documentation, and post-event follow-up from start to finish.
▸ Directed the flow and run of ceremony for MIPADs flagship recognition event during UN General Assembly
week in New York (100 to 300 high profile guests), including African industry leaders, diplomats, and heads of
state such as the President of St Kitts and Nevis (2025).
▸ Curated panel topics and speaker line-ups for the flagship event, personally inviting and briefing speakers to
ensure they had the information needed ahead of time.
▸ Managed sponsorship outreach to 3 key returning sponsor companies, securing renewed support critical to
event funding and delivery.
▸ Accompanied the CEO to the 5th UN Permanent Forum on People of African Descent in Geneva
personally delivering remarks on stage in a UN plenary setting, representing the organisation at head-of-state
and diplomatic level. Managed on the ground logistics and organized an impromptu lunch for 20 MIPADIANs
attending the Geneva sessions.

▸ Built pipeline for new business opportunities for international payment solutions, which included a 360 B2B
sales role within the fintech and EMI sectors.
▸ Developed expertise in cross-border financial flows and alternative payment infrastructure — directly relevant
to supporting principals with international business interests and multi-jurisdictional financial operations.

▸ Managed relationships with 30+ high-net-worth and institutional client accounts monthly, acting as the primary
liaison between clients, senior executives, compliance, operations, and product teams.
▸ Surpassed annual revenue KPIs by 50.6% through strategic account management, anticipating client needs
and coordinating internal teams to deliver consistent, high-quality service, a discipline directly transferable to
principal support.
▸ Exceeded quarterly sales targets by 30% through consultative, detail-driven client engagement, maintaining
meticulous records, executive reporting, and follow-up across all interactions.
▸ Operated with a high degree of confidentiality and professionalism when liaising with CFOs, Finance
Directors, and Treasury teams, preparing materials and coordinating logistics for client meetings and
presentations.
▸ Generated a 15% QoQ increase in up-selling revenue by identifying portfolio growth opportunities and
collaborating cross-functionally with product and operations teams to deliver tailored solutions.
▸ Resolved complex service issues swiftly — maintaining proactive communication with senior stakeholders and
ensuring client satisfaction was never compromised.