Diana Hruskova

• Founded and developed a luxury e-commerce and gemstone trading brand
◦ Sourcing pearls,
diamonds, and precious stones from suppliers in Bangkok, Hong Kong, and UAE
◦ Managing
private client portfolio and high-value transactions
◦ Leading negotiations, pricing strategy, and deal
execution
◦ Building international supplier relationships and business partnerships
◦ Overseeing
logistics, operations, and brand development

-Leading and managing a team of 25 people on the reception,
housekeeping, lobby restaurant and wait staff personally to provide
exceptional customer service
- Developing and implementing strategies to improve customer
service and enhance customer satisfaction
Languages
English Professional
Czech Professional
Slovak Native
Skills
 People Management
 Team Leadership
 Customer Service
 Conflict Resolution
 Communication Skills
 Problem Solving
 Organizational Skills
 Reputation Management
 Relationship Building
- Giving the morning shift a detailed handover of any guest related
or maintenance issues.
- Check-in/check-out hotel guests courteously and efficiently;
process all payments according to established hotel requirements
and provide information and assistance to all guests and visitors
- Monitoring and maintaining cleanliness sanitation and
organization of assigned work areas
- Implementing high-impact sales and marketing initiatives resulting
in increased occupancy and profitability
- Meeting with Supervisors to review daily assignments and
priorities

-Preparation of the final report - Reports on the preparation of
corporate income tax returns
-Creating of calculation of tax liability related to corporate income
tax
-Completing of the correct DPPO return form by an authorized tax
advisor on the basis of a power of attorney
-SAP, Helios programs skills

• Led a team of 25+ staff delivering 5-star service
◦ Managed VIP clientele and ensured exceptional
guest satisfaction
◦ Improved service standards and operational efficiency

• Worked across both tax and transfer pricing departments
◦ Prepared corporate tax reports and
calculations
◦ Delivered transfer pricing documentation for multinational clients
◦ Conducted
financial analysis and supported cross-border tax projects