Executive Assistant cum Document Controller
Salini Impregilo
Total years of experience :13 years, 9 Months
• Coordinate activities, resources, equipment and information
• Liaise with clients to identify and define project requirements, scope and objectives
• Make certain client’s needs are met as the project evolves
• Help prepare project proposals, timeframes, schedule and handle any issues that arise
• Act as the point of contact and communicate project status adequately to all participants
• Create and maintain comprehensive project documentation, plans and reports
• Monitor and track projects progress and handle any issues that arise.
• Provide clerical and administrative job for the top management key person.
• Working closely with departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures.
• Promoting equality and diversity as part of the culture of the organization.
• Liaising with a wide range of people involved in policy areas such as staff performance and health and safety;
• Recruiting staff - this includes developing job descriptions and person specifications, preparing
job adverts, checking application forms, shortlisting, interviewing and selecting candidates.
• Developing and implementing policies on issues such as working conditions, performance
management, equal opportunities, disciplinary procedures and absence management;
• Advising on pay and other remuneration issues, including promotion and benefits.
• Undertaking regular salary reviews.
• Administering payroll and maintaining employee records.
• Interpreting and advising on employment law.
• Dealing with grievances and implementing disciplinary procedures.
• Developing with line managers HR planning strategies which consider immediate and long-term
staff requirements.
• Planning, and sometimes delivering, training, including inductions for new staff.
• Analyzing training needs in conjunction with departmental managers.
Liwa Group of Companies
HR Executive
December 5, 2012 - August 8, 2013
Duties and Responsibilities: • Accomplishes marketing and sales human resource objectives by recruiting, selecting,
orienting, training, assigning, scheduling, coaching, counseling, and disciplining
employees; communicating job expectations; planning, monitoring, appraising, and
2 Pag
reviewing job contributions; planning and reviewing compensation actions;
enforcing policies and procedures.
• Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and
completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying
trends; determining system improvements; implementing change.
• Identifies marketing opportunities by identifying consumer requirements; defining
market, competitor's share, and competitor's strengths and weaknesses; forecasting
projected business; establishing targeted market share.
• Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new
product development.
• Sustains rapport with key accounts by making periodic visits; exploring specific
needs; anticipating new opportunities.
• Provides information by collecting, analyzing, and summarizing data and trends.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading
professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes marketing and organization mission by completing related results as needed.
Bernhard Schulte Ship Management (German Company)
HR Officer / Fleet Personnel Officer
March 14, 2012- October 6, 2013
Duties and Responsibilities: • Prepare correspondence, reports, and materials for publications and presentations.
• Setup President's travel arrangements.
• Setup accommodation and entertainment arrangements for company visitors.
• Maintain President's calendar.
• Prepare and maintain President's expense report.
• Setup and coordinate meetings and conferences.
• Create, transcribe, and distribute meeting agendas and minutes.
• Answer telephones and handle in appropriate manner.
• Meet and greet clients and visitors.
• Perform general clerical duties to include but not limited to: photocopying, faxing,
mailing, and filing.
• Maintain hard copy and electronic filing system.
• Sign for UPS/Fed Ex/Airborne packages.
• Research, price, and purchase office furniture and supplies.
• Coordinate project-based work.
• Supervise support staff.
• Other duties as assigned.
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Bank of the Philippine Islands
Customer Services Associate (Bank Teller)
Oct. 16, 2010 - Feb. 06, 2012
Duties and Responsibilities: • Receive and count working cash at beginning of shift
• Identify customers, validate and cash checks
• Accept cash and checks for deposit and check accuracy of deposit slip
• Process cash withdrawals
• Perform specialized tasks such as preparing cashier's checks, personal money orders,
issuing traveler's checks and exchanging foreign currency
• Perform services for customers such as ordering bank cards and checks
• Receive and verify loan payments, mortgage payments and utility bill payments
• Record all transactions promptly, accurately and in compliance with bank procedures
• Balance currency, cash and checks in cash drawer at end of each shift
• Answer inquiries regarding checking and savings accounts and other bank related
products
• Attempt to resolve issues and problems with customer's accounts
• Initiate and open new accounts
• Explain, advise on and promote bank products and services to customers
• Identify referral opportunities and make relevant referrals
• Ensure compliance with all internal controls and established policies and procedures
Duties and Responsibilities:
• Deliver excellent customer service, at all times
• Assist in keeping the hotel reception area clean and tidy, at all times
• Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
• Administer all reservations, cancellations and no-shows, in line with company policy
• Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
• Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety
• Conduct regular security checks throughout the day and report any security issues to line manager
• Report any maintenance issues immediately to line manager, including all furniture,
fittings and equipment
• Provide reports, as required, for housekeepers and management
• Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services
• Maintain personal knowledge by completing in-house training and workbooks
• Always adhere to all company policies and procedures and licensing laws
• Be involved and contribute at team meetings
• Carry out instructions given by the management team and head office
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2006 - 2010 UNIVERSIDAD DE MANILA Mehans Garden, Manila Bachelor of Science in Nursing