Dicky Hamelink, Senior Business Process Engineer

Dicky Hamelink

Senior Business Process Engineer

Thungela

البلد
جنوب أفريقيا
التعليم
ماجستير, MBA - Inovation, Entrepreneurship, Strategy
الخبرات
41 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :41 years, 7 أشهر

Senior Business Process Engineer في Thungela
  • جنوب أفريقيا - جوهانسبرج
  • أبريل 2023 إلى أبريل 2024

Separation Project - Project / Process Design, Org Design and Process Modelling

Business Analyst and Process Engineer في Britehouse Automotive
  • جنوب أفريقيا - جوهانسبرج
  • مايو 2022 إلى ديسمبر 2022

Analysis, Process and methodologies to integrate a new eCommerce platform

Business Analyst and Process Engineer في MTN
  • جنوب أفريقيا - جوهانسبرج
  • نوفمبر 2021 إلى فبراير 2022

Risk and Compliance Management

Business Analyst and Process Engineer في Alexforbes
  • جنوب أفريقيا - جوهانسبرج
  • مايو 2021 إلى أكتوبر 2021

Process & Analysis for a new platform

Independent Business Consultant في DH Consulting
  • جنوب أفريقيا
  • فبراير 2003 إلى أبريل 2021

Strategic Business Analysis, Business Process Management and audits, Enterprise Architecture, Project Management, Feasibility Studies, Business Plan & Cases, Corporate Governance and Management Consulting.

Business Process Engineer Lead في South African Airways
  • جنوب أفريقيا
  • أبريل 2019 إلى يناير 2020

Business Process engineering for the South African Aviation industry for turn around strategy

Business Consultant في Government of Swaziland
  • إسواتيني
  • أبريل 2018 إلى أكتوبر 2018

• The overall objective of the IFMIS is to strengthen the accounting and budgeting
functions within Government. The implementation of the IFMIS includes developing and
improving business processes to achieve international best practices in public financial
management (PFM)
• Technical assistance to complement the skill and capacity of the Government Technical
Team involved in the IFMIS implementation and to complete system requirements
specifications in respect of the business processes required.

Business Process Engineer في Nedbank
  • جنوب أفريقيا
  • مايو 2016 إلى أبريل 2018

Deal with and influence the more strategic and tactical aspects of discovering, validating, documenting, and communicating business process-related knowledge through modelling, and architecture, simulating and analysing current and future states. Focus is on complex business outcomes and technical aspects, in line with the business strategy.

Business Process Engineer في Barclays Africa
  • جنوب أفريقيا
  • أغسطس 2015 إلى فبراير 2016

Responsible for the leading, managing and deploying process change programs locally and across Barclays Africa. This includes, but not limited to, collaborating with Exco and Manco on the strategic intent of Barclays Franchises and Business Units, aligning the architectural landscape for benchmarked practices thus ensuring effective and efficient business value streams, optimal integration of processes, people and technology by interactively analysing, researching, designing, recommending and implementing innovative and cost efficient business processes within RBB Operations and across Barclays Africa.

Business Process Engineer في Standard Bank
  • جنوب أفريقيا
  • يناير 2015 إلى يوليو 2015

Manage the Business analysis function, business process mapping and the facilitation of workshops, as well as organisational frameworks & workforce strategy, business presentations, results driven through the use of the standard tools, methodologies and with the focus on best practices, for Liquidity Management, Benchmarking with the latest BPMN & BPM methodologies such as Six Sigma, Lean Six Sigma and TOGAF, working and enhancing the ARIS and other toolset.

Solution architect في Vodacom
  • جنوب أفريقيا
  • أغسطس 2014 إلى ديسمبر 2014

Responsible for the overall design of the application and mapping the business requirements to systems/technical requirements. Work as a team member along with the Engagement Manager, Developer and Technical Architect to deliver the complete solution for the customer.

Senior Business Consultant / Business Process Analyst/Engineer في Standard Bank (GTI - PMO)
  • جنوب أفريقيا
  • مايو 2012 إلى يناير 2014

Manage the Business analysis function, business process mapping and the facilitation of workshops, as well as organisational frameworks & workforce strategy, business presentations, results driven through the use of the standard tools, methodologies and with the focus on best practices, (based on Prinse2 and PMBOK and BABOK), (compiling documentation and training). Benchmarking with the latest BPM methodologies such as BPMN, Six Sigma, Lean Six Sigma and TOGAF, working and enhancing the ARIS and other toolset.

Senior Business Process Engineer في Eskom
  • جنوب أفريقيا
  • يناير 2012 إلى أبريل 2012

Managing, monitoring and development of the business process initiatives, analytical and business focus, aligning with the architecture of the company. Manage the Business Process mapping, notation and the facilitation of workshops, business presentations, and result driven through the use of standard tools, methodologies and with the focus on best practices.

Senior Business Consultant / Stream Lead في Absa Bank
  • جنوب أفريقيا
  • يوليو 2010 إلى يناير 2012

Responsible for gathering the client Communications & Reporting requirements. Reviewing and assistance to the business process models and sub-processes as well as the architecture. Business analysis, process mapping and facilitating workshops, presenting to the business, presenting results through the use of the standard tools, compiling documentation and transformation.

Senior Business Consultant/Business Process Consultant في Standard Bank
  • جنوب أفريقيا
  • ديسمبر 2009 إلى يوليو 2010

Managing, monitoring and development of the business process initiatives, analytical and business focus, as well as the architecture for the company. Manage the Business analysis function, process mapping, BPMN and the facilitation of workshops, business presentations, and result driven through the use of the standard tools, methodologies, including Six Sigma and with the focus on best practices (compiling documentation and training).

Senior Business Process Analyst في Exxaro
  • جنوب أفريقيا
  • أبريل 2009 إلى ديسمبر 2009

Responsible for business process modelling in a new project environment to build a process methodology and sub-process workflows, aligning this back to the Business Architecture.
Lead and mentor business analysis and process mapping and facilitating workshops, business presentations, mapping processes and presenting results through the use of the standard modelling tools such as ARIS and MS Visio, compiling documentation and training.

Senior Business Process Engineer في Pebble Bed Modular Reactor (Pty) Ltd - PBMR
  • جنوب أفريقيا
  • يناير 2008 إلى ديسمبر 2008

Responsible for business process modelling in the procurement environment. Analytical and business process mapping aligning the architecture back to business strategy and working knowledge of process and sub-process workflows.
Carry out business analysis and process mapping for and facilitating workshops, presenting to the business, mapping processes and presenting result through the use of the ARIS tool set and similar process mapping tool such as MS Visio, the documentation, training and implementation. Introducing methodologies such as Six Sigma, Lean Six Sigma and TOGAF.

Senior Business Consultant / Business Process Management في ABSA BANK
  • جنوب أفريقيا
  • يوليو 2005 إلى ديسمبر 2007

Investigate the current business environment to identify the relevant business processes and current business & management initiatives for the Basel II implementation, providing governance processes and a target operating model according to Basel II & SOX compliance.

Senior Business Analyst / Business Process Consultant في TELKOM SA
  • جنوب أفريقيا
  • ديسمبر 2004 إلى يونيو 2005

Responsible for Information Gathering, Business Analysis, Modelling, Documentation and Verification of products and services within Telkom voice and non-voice environment. Ultimately ensuring that product and service configurations are accurate and complete. Assist with the analysis and compilation of the product catalogue as well as Business Process design and engineering.

Senior Business Analyst في ABSA Bank
  • جنوب أفريقيا
  • سبتمبر 2004 إلى ديسمبر 2004

Documentation and Recommendations, User Requirement and Functional Design Specifications, Business Requirement Definition, Business Specifications, Business Cases, JAD facilitation, Impact studies, Cost/Benefit analysis, Program & Project Management, Process & Architecture, Methodology Structure, Quality & Audit Plan.

Senior Business Analyst / Consultant في ABSA BANK
  • جنوب أفريقيا
  • فبراير 2004 إلى يوليو 2004

Documentation and Recommendations, User Requirement and Functional Design Specifications, Business Requirement Definition, Business Specifications, Business Cases, JAD facilitation, Impact studies, Architecture, Cost/Benefit analysis. ERP-SAP Integrated solution (Real Estate)

Business Consultant في AST Group
  • جنوب أفريقيا
  • نوفمبر 2003 إلى يناير 2004

Business Case research and development for a SAP controlled / security environment, new mySAP roll out implementation for ESS (Employee Service), document and knowledge management and enterprise architecture for the group. Compile a Feasibility study and research for a new document management system including a detailed cost / benefit analysis and projection / budget for approval.

Senior Partner / Management & Business Consultant في THE PRACTICE
  • جنوب أفريقيا
  • مايو 2003 إلى أكتوبر 2003

Business plans and cases, compiling 5 and 10 year projections for approval and feasibility of projects, including NPV, IRR calculations. Managing and compiling franchise agreement and all relative documents up to franchise certification.

Senior Business Analyst / Management & Business Consultant في Orion Business Foundation
  • جنوب أفريقيا
  • أكتوبر 2002 إلى أبريل 2003

Documenting business requirements including workflow processes. Applications: ABC Flowchart; Flowchart v 7; Visio. Business Process Reengineering for new innovation in the company and for management, using the IDEF0 methodology/process.

Senior Business Analyst في Telkom SA
  • جنوب أفريقيا
  • يونيو 1998 إلى سبتمبر 2002

Iteration Methodology, Project Lead / Management, Business Analysis and Research, System Development Life Cycle (SDLC), Documentation and Workflow Recommendations, User Requirement and Functional Design Specifications, Impact and feasibility studies, Cost/Benefit analysis.

Business Analyst في ABSA Insurance Brokers
  • جنوب أفريقيا
  • سبتمبر 1997 إلى مايو 1998

Business investigations and requirements, Configurations, JAD Sessions, Analysis and research, HOC’s for Mortgage Loans Documentation and Recommendations, Proposals, Business Cases,

Projects:
o Budget system implementation
o Electronic mailing system implementation
o Lotus Notes investigation.
o Short-Term Broker project, using a shell program on a AS/400 Server with IBM 5250 applications to implementation

Compiling the business requirements for Financial, Training and Marketing departments, new system innovations and Business Cases including proposals for budget approval and feasibility.

Business Analyst في ABSA BANK
  • جنوب أفريقيا
  • يونيو 1995 إلى أغسطس 1997

Job Description & Duties: Business investigations and requirements, Configurations, JAD Sessions, Analysis and research, Documentation and Recommendations, Proposals, Business Cases

o Word Processing packages (Credit Facilities, Cheque Accounts, etc.)
o IBM OS/2 WARP implementation
o Research in all branches (Surveys)
o Security of PCs and Servers using an anti-virus package implementation
o New Money Ordering system linked to SBV, a money transport company - Business Case and implementation

Business Development Manager في VOLKSKAS BANK
  • جنوب أفريقيا
  • مايو 1981 إلى مايو 1994

Job Descriptions and Duties: o Management of Personal Bankers, Client Liaisons and Enquiries Department, including Tellers
o Management of the Foreign Exchange department and Cash Control (R2 - R5m)
o Management of the Products and Branch budget (R1 - R2m)
o Interviewed Clients for new business (People Management)
o Accountant (Responsible for all branch staff (+- 35 staff) and admin functions - Back Office)
o Supervisor / Team lead (responsible for a department; Savings, Forex, Investments, etc)
o Client liaison
o Teller

Management of branch staff, cash management and control, budget management, People Management, Client Relation Management, Product Management, (Including banking products such as savings accounts, loans, investments, mortgages, etc) Interaction with clients and client support.

الخلفية التعليمية

ماجستير, MBA - Inovation, Entrepreneurship, Strategy
  • في Bond University
  • مارس 2003
دبلوم, Project Management
  • في Damelin
  • ديسمبر 2000
الثانوية العامة أو ما يعادلها, Cert in Information Technology
  • في Technikon SA
  • مارس 1997
الثانوية العامة أو ما يعادلها, Maths; Science
  • في Wonderboom High School
  • يناير 1980

Specialties & Skills

BANKING
BUSINESS ANALYSIS
BUSINESS DEVELOPMENT
CLIENTS
DATA WAREHOUSING
FEASIBILITY
LIAISON
Business Process Engineering

اللغات

الأفركانية
متمرّس
الانجليزية
متمرّس
الهولندية
اللغة الأم
الالمانية
مبتدئ

العضويات

Institute of Management Consultants of South Africa - Member (IMC)
  • Member
  • January 2007

التدريب و الشهادات

Business Process Redesign (تدريب)
معهد التدريب:
ViewPoint
تاريخ الدورة:
March 2003
المدة:
50 ساعة
Business & System Analysis (الشهادة)
تاريخ الدورة:
March 1998

الهوايات

  • Choir
    Gospel and other music arrangements through out the years
  • Drums
    Played in an Orchestra for 22 years
  • Music
    Gr 4 - Practical, Gr3 - Theory