Dicky Hamelink, Senior Business Process Engineer

Dicky Hamelink

Senior Business Process Engineer

Thungela

Lieu
Afrique du Sud
Éducation
Master, MBA - Inovation, Entrepreneurship, Strategy
Expérience
41 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :41 years, 7 Mois

Senior Business Process Engineer à Thungela
  • Afrique du Sud - Johannesburg
  • avril 2023 à avril 2024

Separation Project - Project / Process Design, Org Design and Process Modelling

Business Analyst and Process Engineer à Britehouse Automotive
  • Afrique du Sud - Johannesburg
  • mai 2022 à décembre 2022

Analysis, Process and methodologies to integrate a new eCommerce platform

Business Analyst and Process Engineer à MTN
  • Afrique du Sud - Johannesburg
  • novembre 2021 à février 2022

Risk and Compliance Management

Business Analyst and Process Engineer à Alexforbes
  • Afrique du Sud - Johannesburg
  • mai 2021 à octobre 2021

Process & Analysis for a new platform

Independent Business Consultant à DH Consulting
  • Afrique du Sud
  • février 2003 à avril 2021

Strategic Business Analysis, Business Process Management and audits, Enterprise Architecture, Project Management, Feasibility Studies, Business Plan & Cases, Corporate Governance and Management Consulting.

Business Process Engineer Lead à South African Airways
  • Afrique du Sud
  • avril 2019 à janvier 2020

Business Process engineering for the South African Aviation industry for turn around strategy

Business Consultant à Government of Swaziland
  • Eswatini
  • avril 2018 à octobre 2018

• The overall objective of the IFMIS is to strengthen the accounting and budgeting
functions within Government. The implementation of the IFMIS includes developing and
improving business processes to achieve international best practices in public financial
management (PFM)
• Technical assistance to complement the skill and capacity of the Government Technical
Team involved in the IFMIS implementation and to complete system requirements
specifications in respect of the business processes required.

Business Process Engineer à Nedbank
  • Afrique du Sud
  • mai 2016 à avril 2018

Deal with and influence the more strategic and tactical aspects of discovering, validating, documenting, and communicating business process-related knowledge through modelling, and architecture, simulating and analysing current and future states. Focus is on complex business outcomes and technical aspects, in line with the business strategy.

Business Process Engineer à Barclays Africa
  • Afrique du Sud
  • août 2015 à février 2016

Responsible for the leading, managing and deploying process change programs locally and across Barclays Africa. This includes, but not limited to, collaborating with Exco and Manco on the strategic intent of Barclays Franchises and Business Units, aligning the architectural landscape for benchmarked practices thus ensuring effective and efficient business value streams, optimal integration of processes, people and technology by interactively analysing, researching, designing, recommending and implementing innovative and cost efficient business processes within RBB Operations and across Barclays Africa.

Business Process Engineer à Standard Bank
  • Afrique du Sud
  • janvier 2015 à juillet 2015

Manage the Business analysis function, business process mapping and the facilitation of workshops, as well as organisational frameworks & workforce strategy, business presentations, results driven through the use of the standard tools, methodologies and with the focus on best practices, for Liquidity Management, Benchmarking with the latest BPMN & BPM methodologies such as Six Sigma, Lean Six Sigma and TOGAF, working and enhancing the ARIS and other toolset.

Solution architect à Vodacom
  • Afrique du Sud
  • août 2014 à décembre 2014

Responsible for the overall design of the application and mapping the business requirements to systems/technical requirements. Work as a team member along with the Engagement Manager, Developer and Technical Architect to deliver the complete solution for the customer.

Senior Business Consultant / Business Process Analyst/Engineer à Standard Bank (GTI - PMO)
  • Afrique du Sud
  • mai 2012 à janvier 2014

Manage the Business analysis function, business process mapping and the facilitation of workshops, as well as organisational frameworks & workforce strategy, business presentations, results driven through the use of the standard tools, methodologies and with the focus on best practices, (based on Prinse2 and PMBOK and BABOK), (compiling documentation and training). Benchmarking with the latest BPM methodologies such as BPMN, Six Sigma, Lean Six Sigma and TOGAF, working and enhancing the ARIS and other toolset.

Senior Business Process Engineer à Eskom
  • Afrique du Sud
  • janvier 2012 à avril 2012

Managing, monitoring and development of the business process initiatives, analytical and business focus, aligning with the architecture of the company. Manage the Business Process mapping, notation and the facilitation of workshops, business presentations, and result driven through the use of standard tools, methodologies and with the focus on best practices.

Senior Business Consultant / Stream Lead à Absa Bank
  • Afrique du Sud
  • juillet 2010 à janvier 2012

Responsible for gathering the client Communications & Reporting requirements. Reviewing and assistance to the business process models and sub-processes as well as the architecture. Business analysis, process mapping and facilitating workshops, presenting to the business, presenting results through the use of the standard tools, compiling documentation and transformation.

Senior Business Consultant/Business Process Consultant à Standard Bank
  • Afrique du Sud
  • décembre 2009 à juillet 2010

Managing, monitoring and development of the business process initiatives, analytical and business focus, as well as the architecture for the company. Manage the Business analysis function, process mapping, BPMN and the facilitation of workshops, business presentations, and result driven through the use of the standard tools, methodologies, including Six Sigma and with the focus on best practices (compiling documentation and training).

Senior Business Process Analyst à Exxaro
  • Afrique du Sud
  • avril 2009 à décembre 2009

Responsible for business process modelling in a new project environment to build a process methodology and sub-process workflows, aligning this back to the Business Architecture.
Lead and mentor business analysis and process mapping and facilitating workshops, business presentations, mapping processes and presenting results through the use of the standard modelling tools such as ARIS and MS Visio, compiling documentation and training.

Senior Business Process Engineer à Pebble Bed Modular Reactor (Pty) Ltd - PBMR
  • Afrique du Sud
  • janvier 2008 à décembre 2008

Responsible for business process modelling in the procurement environment. Analytical and business process mapping aligning the architecture back to business strategy and working knowledge of process and sub-process workflows.
Carry out business analysis and process mapping for and facilitating workshops, presenting to the business, mapping processes and presenting result through the use of the ARIS tool set and similar process mapping tool such as MS Visio, the documentation, training and implementation. Introducing methodologies such as Six Sigma, Lean Six Sigma and TOGAF.

Senior Business Consultant / Business Process Management à ABSA BANK
  • Afrique du Sud
  • juillet 2005 à décembre 2007

Investigate the current business environment to identify the relevant business processes and current business & management initiatives for the Basel II implementation, providing governance processes and a target operating model according to Basel II & SOX compliance.

Senior Business Analyst / Business Process Consultant à TELKOM SA
  • Afrique du Sud
  • décembre 2004 à juin 2005

Responsible for Information Gathering, Business Analysis, Modelling, Documentation and Verification of products and services within Telkom voice and non-voice environment. Ultimately ensuring that product and service configurations are accurate and complete. Assist with the analysis and compilation of the product catalogue as well as Business Process design and engineering.

Senior Business Analyst à ABSA Bank
  • Afrique du Sud
  • septembre 2004 à décembre 2004

Documentation and Recommendations, User Requirement and Functional Design Specifications, Business Requirement Definition, Business Specifications, Business Cases, JAD facilitation, Impact studies, Cost/Benefit analysis, Program & Project Management, Process & Architecture, Methodology Structure, Quality & Audit Plan.

Senior Business Analyst / Consultant à ABSA BANK
  • Afrique du Sud
  • février 2004 à juillet 2004

Documentation and Recommendations, User Requirement and Functional Design Specifications, Business Requirement Definition, Business Specifications, Business Cases, JAD facilitation, Impact studies, Architecture, Cost/Benefit analysis. ERP-SAP Integrated solution (Real Estate)

Business Consultant à AST Group
  • Afrique du Sud
  • novembre 2003 à janvier 2004

Business Case research and development for a SAP controlled / security environment, new mySAP roll out implementation for ESS (Employee Service), document and knowledge management and enterprise architecture for the group. Compile a Feasibility study and research for a new document management system including a detailed cost / benefit analysis and projection / budget for approval.

Senior Partner / Management & Business Consultant à THE PRACTICE
  • Afrique du Sud
  • mai 2003 à octobre 2003

Business plans and cases, compiling 5 and 10 year projections for approval and feasibility of projects, including NPV, IRR calculations. Managing and compiling franchise agreement and all relative documents up to franchise certification.

Senior Business Analyst / Management & Business Consultant à Orion Business Foundation
  • Afrique du Sud
  • octobre 2002 à avril 2003

Documenting business requirements including workflow processes. Applications: ABC Flowchart; Flowchart v 7; Visio. Business Process Reengineering for new innovation in the company and for management, using the IDEF0 methodology/process.

Senior Business Analyst à Telkom SA
  • Afrique du Sud
  • juin 1998 à septembre 2002

Iteration Methodology, Project Lead / Management, Business Analysis and Research, System Development Life Cycle (SDLC), Documentation and Workflow Recommendations, User Requirement and Functional Design Specifications, Impact and feasibility studies, Cost/Benefit analysis.

Business Analyst à ABSA Insurance Brokers
  • Afrique du Sud
  • septembre 1997 à mai 1998

Business investigations and requirements, Configurations, JAD Sessions, Analysis and research, HOC’s for Mortgage Loans Documentation and Recommendations, Proposals, Business Cases,

Projects:
o Budget system implementation
o Electronic mailing system implementation
o Lotus Notes investigation.
o Short-Term Broker project, using a shell program on a AS/400 Server with IBM 5250 applications to implementation

Compiling the business requirements for Financial, Training and Marketing departments, new system innovations and Business Cases including proposals for budget approval and feasibility.

Business Analyst à ABSA BANK
  • Afrique du Sud
  • juin 1995 à août 1997

Job Description & Duties: Business investigations and requirements, Configurations, JAD Sessions, Analysis and research, Documentation and Recommendations, Proposals, Business Cases

o Word Processing packages (Credit Facilities, Cheque Accounts, etc.)
o IBM OS/2 WARP implementation
o Research in all branches (Surveys)
o Security of PCs and Servers using an anti-virus package implementation
o New Money Ordering system linked to SBV, a money transport company - Business Case and implementation

Business Development Manager à VOLKSKAS BANK
  • Afrique du Sud
  • mai 1981 à mai 1994

Job Descriptions and Duties: o Management of Personal Bankers, Client Liaisons and Enquiries Department, including Tellers
o Management of the Foreign Exchange department and Cash Control (R2 - R5m)
o Management of the Products and Branch budget (R1 - R2m)
o Interviewed Clients for new business (People Management)
o Accountant (Responsible for all branch staff (+- 35 staff) and admin functions - Back Office)
o Supervisor / Team lead (responsible for a department; Savings, Forex, Investments, etc)
o Client liaison
o Teller

Management of branch staff, cash management and control, budget management, People Management, Client Relation Management, Product Management, (Including banking products such as savings accounts, loans, investments, mortgages, etc) Interaction with clients and client support.

Éducation

Master, MBA - Inovation, Entrepreneurship, Strategy
  • à Bond University
  • mars 2003
Diplôme, Project Management
  • à Damelin
  • décembre 2000
Etudes secondaires ou équivalent, Cert in Information Technology
  • à Technikon SA
  • mars 1997
Etudes secondaires ou équivalent, Maths; Science
  • à Wonderboom High School
  • janvier 1980

Specialties & Skills

BANKING
BUSINESS ANALYSIS
BUSINESS DEVELOPMENT
CLIENTS
DATA WAREHOUSING
FEASIBILITY
LIAISON
Business Process Engineering

Langues

Afrikaans
Expert
Anglais
Expert
Néerlandais
Langue Maternelle
Allemand
Débutant

Adhésions

Institute of Management Consultants of South Africa - Member (IMC)
  • Member
  • January 2007

Formation et Diplômes

Business Process Redesign (Formation)
Institut de formation:
ViewPoint
Date de la formation:
March 2003
Durée:
50 heures
Business & System Analysis (Certificat)
Date de la formation:
March 1998

Loisirs

  • Choir
    Gospel and other music arrangements through out the years
  • Drums
    Played in an Orchestra for 22 years
  • Music
    Gr 4 - Practical, Gr3 - Theory