Dilshad Ahmad

IT Project Manager at Qatar Rail

• Qatar - Doha
• My current job since September 2015

Manage multiple projects simultaneously and effectively building digital products.

Lead and collaborate with the development team to implement innovative solutions for an excellent customer experience.

Project and system development lifecycle management.

Digital transformation strategies and transform business models and processes.

Manage and report on projects plan, status report, risk logs, budget, change.

Implement automated solutions to optimize the organizational processes, complexities & cost, in line with a corporate strategic objective ensuring data integrity & security.

Interface with the chiefs, directors, business owners, stakeholders, operators and delivery partners to implement approved products.

Projects Delivered: B2C and B2B eCommerce Portal and App, Journey Planner, Retail Website, Metroexpress, Refund Management System, Product Management Tool, Sales and Promotion Tool, IBM Chatbot, Ticket Vending Machine/Kiosk Integration, General Service Tools, Customer Support Ticketing System, Product Management, Sales and Promotions Tool.

Systems Analyst at Parsons Brinckerhoff

• Qatar - Doha
• January 2014 to September 2015

Software Developer at WS Atkins & Partners Overseas

• Qatar - Doha
• July 2012 to December 2013

Web Admin at Sharjah Electric & Water Authority

• United Arab Emirates - Sharjah
• July 2008 to June 2012

Digital Transformation Lead at ABIA Consultancy

• India - Delhi
• September 2006 to March 2008