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Dilshadaboobacker kulathoor, Quality assurance/Quality control manager

Dilshadaboobacker kulathoor

Quality assurance/Quality control manager·Al Ghanim catering service co

Kuwait

Bachelor's degree, food technology

Work experience

Total years of experience: 17 years, 11 months

Quality assurance/Quality control manager

December 2015 - Present

Al Ghanim catering service co

Al Farawaniyah, Kuwait

December 2015 - Present

Key Responsibilities:
• Perform risk assessment of each process and develop critical control points that will be monitored to assure the production of safe and wholesome food products
• Ensure that the products produced by company and facilities are in compliance with HACCP, Regulatory bodies, International standards and meet customer specifications
• Lead the food safety Team and train all employees in food handling & food safety
• Develop SOP program to ensure compliance with HACCP and ensure they are audited and documented
• Conducting Internal Food Safety Audit Program; Selecting personnel to perform internal audits; Reviewing the results of the audit; Ensuring that Corrective actions are understood & rectified and Reporting at Management Review meetings.
• Resolve and respond to all Non-Compliance Records in a complete and timely manner. Appeal any Non-Compliance records that are inaccurate or incomplete. Ensure corrective and preventative actions are implemented.
• Utilize influence and persuasion skills to reach desired results.
• Investigating and setting standards for quality, Health and Safety.
• Working with operations staff to establish procedures, standards and systems
• Determining training needs and conducting training classes on food safety
• Review monthly Quality Reports & Department performance with Operations Manager and Quarterly & yearly with higher Management.
• Assessing & evaluating the suppliers periodically.
• Investigate and strategize against the customer quality complaints by involving all related departments.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Quality Control

Quality Control/system supervisor

November 2014 - November 2015

A'amal holding company

Al Farawaniyah, Kuwait

November 2014 - November 2015

- Schedule and conduct Food Safety & Quality evaluations per operating standards .
- Communicate evaluation results and recommendations for corrective action.
- Follow up on corrective action and submit summary reports to Quality Assurance Manager on periodic basis based on timeline.
- Expand Knowledge through training sessions on existing and new evaluation standards.
- Support Operations, Warehouse and Production Management and Technical in developing quality standards manual and acquiring international and franchise quality certifications.
- Inspect, audit and certify supplier facilities for compliance with sanitary, regulatory, production and QA requirements.
- Enforce functional HACCP, BRC, ISO and evaluate operations management effectiveness.
- Conduct product sample cut and lot approval evaluations

Company industry:
Catering, Food Service, & Restaurant
Job role:
Quality Control

Sr.QA/HACCP coordinator

July 2012 - August 2014

AL-MANAR FOOD STUFF

Al Farawaniyah, Kuwait

July 2012 - August 2014

Quality Assurance Supervisor will maintain, monitor and support all Food Safety, Quality and Regulatory Programs for the almanar Food Group and will oversee, at a minimum, all related day to day production and sanitation activities. This position will define the operational standards and expectations to achieve a Food Safety and Quality Culture.
POSITION RESPONSIBILITIES:
• Perform risk assessment of each process and develop critical control points that will be monitored to assure the production of safe and wholesome food products
• Ensure that the products produced by company and facilities are in compliance with HACCP, Regulatory bodies, International standards and meet customer specifications
• Lead the HACCP Team and train all employees in food handling & food safety
• Develop SOP program to ensure compliance with HACCP and ensure they are audited and documented
• Conducting Internal Food Safety Audit Program; Selecting personnel to perform internal audits; Reviewing the results of the audit; Ensuring that Corrective actions are understood & rectified and Reporting at Management Review meetings.
• Resolve and respond to all Non-Compliance Records in a complete and timely manner. Appeal any Non-Compliance records that are inaccurate or incomplete. Ensure corrective and preventative actions are implemented.
• Utilize influence and persuasion skills to reach desired results.
• Investigating and setting standards for quality, Health and Safety.
• Working with operations staff to establish procedures, standards and systems
• Determining training needs and conducting training classes on food safety
• Review monthly Quality Reports & Department performance with Operations Manager and Quarterly & yearly with higher Management.
• Assessing & evaluating the suppliers periodically.
• Investigate and strategize against the customer quality complaints by involving all related departments

Company industry:
Catering, Food Service, & Restaurant
Job role:
Quality Control

HYGIENE OFFICER

December 2009 - July 2012

kuwait airways

Al Farawaniyah, Kuwait

December 2009 - July 2012

* Implement HACCP system.
* Initiating the strong pre requisite program.
* Conducting regular training to the food handlers.
* Conduct Monthly Audits.
* Conduct HACCP Meeting leading as a team leader.
* Routine spot checks.
* Carrying investigation on food poisoning allegation.
* Corrective action procedure.
* HACCP internal audit with the team members.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Quality Control

QUALITY CONTROLLER

May 2008 - October 2009

FOSTER HOT BREAD

Kolkata, India

May 2008 - October 2009

CHEMICAL AND MICROBIOLOGICAL ANALYSIS OF RAW AND FINISHED PRODUCTS

Company industry:
Laboratory & Quality Control
Job role:
Quality Control

Education

calicut university

May 2008

May 2008

Bachelor's degree, food technology

India

food technology is deals with food science , nutrition, quality analysis, food engineering ,food microbiology

Skills

Food Safety
Expert
Food Safety
Expert
HACCP
Expert
HACCP
Expert
Quality Management Systems QMS
Expert
Quality Management Systems QMS
Expert
, Basic application of computer
Expert
, Basic application of computer
Expert
Microsoft office
Expert
Microsoft office
Expert
Trainer (Haccp level 2,3,food safety level 4 ISO 22000 etc)
Expert
Trainer (Haccp level 2,3,food safety level 4 ISO 22000 etc)
Expert
Consulting and Implementation of ISO (22000,9001 and HACCP)
Expert
Consulting and Implementation of ISO (22000,9001 and HACCP)
Expert
FSSC22000
Expert
FSSC22000
Expert
SIX SIGMA BLACK BELT
Intermediate
SIX SIGMA BLACK BELT
Intermediate
Food Safety
Expert
Food Safety
Expert
Quality Management Systems QMS
Expert
Quality Management Systems QMS
Expert
Quality Assurance
Expert
Quality Assurance
Expert
iso 22000 2005
Expert
iso 22000 2005
Expert
HACCP
Expert
HACCP
Expert

Languages

English

Expert

Arabic

Intermediate

Hindi

Expert

Training and Certifications

Certifications
Lean Six Sigma Black Belt
Dec 2022
IRCA certified Lead auditor FSSC 22000 ISO 22000-2018
Dec 2019 - Jan 2025
Lead auditor OHSAS 18000-2007
Feb 2017 - Feb 2020
Lead auditor ISO 9001-2015
Mar 2017 - Mar 2020
QMS AND ISO 9001-2008
Jun 2007
haccp level 4
Feb 2015 - Jan 2035
haccp fssi
Jul 2013
ASIAN INSTITTUTTE
Apr 2007 - Apr 2007
HACCP
Aug 2013 - Aug 2035

Training
FOOD HYGIENE
KUWAIT DANISH DAIRY
Aug 2012
ISO 22000-2005
ASAIN INSTITUTE
Jul 2008