Managing Partner
Arredo Italian Interiors
Total years of experience :20 years, 2 Months
Managed the company's operational activities.
Key responsibilities:
Organization Management-- Established and developed the order processing and fulfillment system.
Project Management -- Oversaw the execution of projects and orders as part of the company's regular activities - supplying custom Italian furniture for private clients. Managed one-time projects in the company (office renovation, office relocation, development of the corporate website).
Negotiations with suppliers -- Conducted negotiations and participated in resolving operational issues with Italian suppliers and manufacturers while proficient in the Italian language. Advocated for the company's interests while considering the feasibility of continued collaboration with the counterpart.
Contract Management -- Reviewed the validity of customer complaints, monitored their resolution, including direct communication with customers in contentious situations.
Financial and Management Accounting -- Maintained financial and management accounts of the company's activities using a self-developed application. Planned budget and monitored cash flow to ensure the complete and timely fulfilment of all financial obligations of the company.
Key Achievements:
- Revenue per employee per year reached 286 945 euros. The average contract margin raised from 10% to 25.5%.
- More than 500 successfully completed contracts and satisfied customers.
I achieved an MBA degree