International Product Manager
Diatron MI
Total years of experience :22 years, 3 Months
Multifunctional role reporting to the Marketing Director and VP of Sales.
Providing the sales teams with the necessary technical expertise and marketing material
Providing excellent customer support by overseeing key accounts and maintaining strong working relationships
Collaborating closely with R&D teams for product improvement and development
Gathering information for marketing, business and pricing strategy
Reviewing product data and customer complaints, to ensure that QA/RA, PE and S&M departments are kept up to date on new developments and quality issues.
Medicon Hellas SA is producing clinical chemistry reagents and distributes in vitro diagnostic devices in the fields of clinical chemistry, immunology, hematology and molecular, certified with EN ISO 9001:2000 and ISO 13485:2003.
Currently, Product manager of a group of automated biochemistry
analyzers, imported as OEM, reporting to the CEO and Managers of
Customer Support and Sales which are also stakeholders of the company. Responsible for
Training/coaching sales and technical support teams
Providing excellent customer service by overseeing key accounts and maintaining strong working relationships
Collaborating closely with the teams of Research and Production
Devising marketing strategy for the private and public sector market
Organizing booth in local conferences
Representing company in distributor meetings
Active member of sales and exports team
Managing warehouse stock levels and coordinating their procurement
Analysis of sales-costs figures and feedback of market changes
Founder of a personal trading and technical company on water and wastewater
treatment
Successful negotiation with vendors
Build a B2B network of POU water treatment products
Collaborated closely with MHLKAT S.A. construction company on waster water treatment projects of the public sector
Prepared offers and represented MHLKAT SA at public sector tenders
Training and support of scientific and technical lab personnel mostly at use of AMS, Rome (Liasys), Beckman Coulter (Olympus
400&640) and Siemens analyzers (Centaur)
Regular visits to customers to retain strong relationships as well as ensure best product use
Improved significantly the revenue on point of use water treatment product portfolio
Assisted company's processes of product planning and marketing
Designed company's brochures and website
Organized and managed first time presence at International exhibition of Thessaloniki, Greece
Apr 04 - Jan 05 National Service - Medical & Health Military Services
Assistant Microbiologist
Obligatorily joined Army's Health/Medical Services. Trained at 401
army hospital of Athens where I was given the specialty of Assistant
Microbiologist. Moved at army's Medical camp of Kos Island and
finally at 414 hospital of Athens at the laboratory of food and water
quality control.
First four months included seminars at company’s institute of financial studies. Qualified as “Insurance and Financial adviser” after passing the national exams. I accepted this job while waiting to fulfil my obligatory military service with the purpose of broadening my knowledge of financial market and consumer psychology as well as developing selling techniques.
Position involved: group tutorials and laboratory supervision of undergraduate students in environmental biology, ecology and phycology and marking of written assignments.
Durham University, Department of Biological & Biomedical Sciences "Phosphorus dynamics and aquatic macrophytes & algae at Hell Kettleponds" Project and fellowship funded by Northumbrian Water Ltd and was supervised by Prof. Brian Whitton and Dr Robert Baxter.
“First line Management” Part time nine course (6 hours per week for 9 months) for postgraduates, partially funded by E.U.
MSc Research Project "Proteoglycan and collagen distribution in echinoderm surfaces: an immunohistochemical study using light microscopy"
Research project: “Effects of UV radiation on the excretion of extracellular polymeric substances of epipelic diatoms”