Dina Abuzaid, Sales and marketing executive

Dina Abuzaid

Sales and marketing executive

Ghabbour Auto

Location
Egypt - Cairo
Education
Bachelor's degree, english - dutch
Experience
13 years, 10 Months

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Work Experience

Total years of experience :13 years, 10 Months

Sales and marketing executive at Ghabbour Auto
  • Egypt
  • My current job since December 2015
sales coordinator at Al Fardan Automobiles
  • Qatar - Doha
  • October 2014 to August 2015

Sales Coordinators are important members of a company’s sales representatives and coordinating sales- related activities within the company, they contribute to achieving sales targets .Sales coordinators play an important part in maintaining good customer relationships by acting as an extension of the field sales force .Keeps sales records, modify retail prices and coasts in order to assure the success of the marketing strategies

sales at LinkDotNet
  • Egypt - Cairo
  • February 2014 to April 2014
Customer care at Bavarian BMW
  • Egypt - Cairo
  • November 2013 to January 2014
customer relation coordinator- After sales assistant at Daihatsu Misr
  • Egypt - Cairo
  • September 2009 to July 2013

Maintain a diary and arranging the day -to-day activities of the superior such as appointments, meetings and receiving of visitors
- Monitors logs and processes all incoming and outgoing correspondence on internal memos, business letters and faxes emanating from different division/department and sister companies
- Plan visits, handle business travel form (overseas or local), hotel and other reservations, and arrange ticket and transportation for A/S GM & Service center Manager or his/her guests.
- Takes dictation, types all confidential work from superior & other subordinates where confidentiality must be maintained
- Screen calls and pass on messages properly
- Arranges, ensures correct paperwork, materials is available for and taking notes of minutes of meetings
- Maintains an up-to-date records and confidential filling system
- Maintains all the files related to the after sales GM & service center manager in organized manner
- Perform all / other duties as directed by the service center manager
- Prepare & arrange the trainee’s form of orientation

Receive daily customer and distribute the repair agreements to Service Advisers.
Builds teamwork spirit between staff of all Service Centers.
Ensures that all Service Centers CR matters are operating smoothly according to company Policy & procedures.
Receive customer’s complaints, data collection and handling.
Monitors CSI and recommend countermeasures, as needed to meet the targets laid by the company.
Strengthens service marketing activity.

logistics at Daihatsu Misr
  • Egypt - Cairo
  • April 2013 to July 2013

Education

Bachelor's degree, english - dutch
  • at Al Madina Academy for international languages
  • November 2009

Specialties & Skills

Customer Service
Vehicles
Public Works
AUTOMOTIVE
CUSTOMER SUPPORT
FILE MANAGEMENT
LANGUAGES
LETTERS
LOGISTICS
LOTUS NOTES

Languages

Arabic
Expert
English
Expert

Training and Certifications

slaes skills (Training)
Training Institute:
al fardan
Date Attended:
June 2014
Duration:
21 hours
ICDL (Certificate)
Date Attended:
May 2009
Valid Until:
June 2009

Hobbies

  • swimming
  • Reading
  • travelling
  • driving sport cars