Dina Chaaban

• Acted as the main point of contact for clients, media, and production agencies taking briefs, requirements, and deadlines to ensure on-time delivery.
• Worked closely with creative and post-production teams to organize projects and meet deadlines.
• Supported a portfolio of high touch clients with both day-to-day and strategic needs.
• Managed projects across internal teams, including management, creative, and post-production.
• Continuously overlooked the teams project progress to ensure on-time deliverables
• Looked after client accounts and identified opportunities to grow existing relationships.
• Handled core client operations such as onboarding, setup, reporting, issue resolution, and billing.
• Monitored service quality and resolved reporting or support issues in a timely manner.
• Prepared client performance summaries that clearly showed results and value delivered.
• Took part in improving internal processes to increase efficiency and consistency.
• Met with stakeholders to define goals, scope, and resources for complex or unclear projects.
• Sourced and presented high-return investment opportunities, focusing on real estate, yachts, retail properties, luxury cars, and high-end apartments.
• Provided clients with in-depth analysis and personalized investment recommendations, based on their budget and preferences, to ensure optimal returns.
• Overseen the daily office operations and monitored team performance to ensure efficiency and achievement of targets.
• Provided weekly reports to the chairman, detailing deals completion, investor interests, and team performance.