دينا جبريل, Financial Services Senior Associate

دينا جبريل

Financial Services Senior Associate

Arab Bank

البلد
مصر
التعليم
بكالوريوس, Economics English Section
الخبرات
4 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 7 أشهر

Financial Services Senior Associate في Arab Bank
  • مصر - القاهرة
  • أغسطس 2016 إلى أكتوبر 2017

My accountability included but not limited to:

Handling inward fund transfers transactions and ensure compliance with P%P
Follow up pending issues with banks and other concerned dept. and ensure processing as per Policies and Procedures

My responsibility included but not limited to:

Check all inward transfers transactions and ensure all covered properly prior to execution.
Execute all inward fund transfers transactions accurately & efficiently as per P&P and approved authorities
Contact Banks to inform them with action taken in regards to pending inward transfers.
Answer all queries related to pending inward transfers.
Execute transactions related to cancelled & returned inward transfers.
Follow up on received not processed inward transfers and ensure no delay in execution
Follow up on receiving all commissions from banks as per agreement.
Amend/Cancel inward transfers and execute on system as per P&P.
Handle & process all inquiries, cases and amendments related to pending transactions and ensure all are resolved prior to execution.
Prepare periodic reports as per management & regulatory authorities requirements.
Perform reconciliation of accounts as per P&P.
Ensure that all transactions are completed within the time limit.
Perform any other task as requested by direct supervisor.
Compliance performance in line with AB Code of Conducts as well as AB P&P and Local Laws and Regulations.
Managing the ACH system daily and ensuring its working appropriately in addition to sorting transfers and sending them to the concerned department to take the required action.
Well trained to do outward transfers.

Financial Services Associate في Arab Bank
  • مصر - القاهرة
  • أغسطس 2013 إلى يوليو 2016

My accountability included but not limited to:

Handling inward fund transfers transactions and ensure compliance with P%P
Follow up pending issues with banks and other concerned dept. and ensure processing as per Policies and Procedures

My responsibility included but not limited to:

Check all inward transfers transactions and ensure all covered properly prior to execution.
Execute all inward fund transfers transactions accurately & efficiently as per P&P and approved authorities
Contact Banks to inform them with action taken in regards to pending inward transfers.
Answer all queries related to pending inward transfers.
Execute transactions related to cancelled & returned inward transfers.
Follow up on received not processed inward transfers and ensure no delay in execution
Follow up on receiving all commissions from banks as per agreement.
Amend/Cancel inward transfers and execute on system as per P&P.
Handle & process all inquiries, cases and amendments related to pending transactions and ensure all are resolved prior to execution.
Prepare periodic reports as per management & regulatory authorities requirements.
Perform reconciliation of accounts as per P&P.
Ensure that all transactions are completed within the time limit.
Perform any other task as requested by direct supervisor.
Compliance performance in line with AB Code of Conducts as well as AB P&P and Local Laws and Regulations

Collection Agent في HSBC
  • مصر - القاهرة
  • أغسطس 2012 إلى نوفمبر 2012

As Collection Agent (Collection Department)
My responsibility included but not limited to:

The duties of a Collections Agent include collection calls and/or correspondence in a fast paced goal oriented collections department.
Managing to contact late customers daily around several countries and getting ptps for their late debts
Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
Accountable for reducing delinquency for assigned accounts.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
Must communicate & follow up effectively with other dept. regarding customer accounts on a timely basis.

الخلفية التعليمية

بكالوريوس, Economics English Section
  • في Cairo University
  • يونيو 2010
الثانوية العامة أو ما يعادلها, IGCSE
  • في Dar El Tarbiah School
  • يونيو 2006

Specialties & Skills

Swift System
organized
ACH System
Microsoft office
hard worker
high team work spirit

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

الهوايات

  • Reading