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Dina Mesbah,

Dina Mesbah

Egypt

High school or equivalent, Hotel Management

Work experience

Total years of experience: 9 years, 0 months

December 2017 - September 2019

December 2017 - September 2019

Toq for Technology Services
Online Recruitment Specialist (From Home)

Executive Assistant

September 2017 - September 2019

Forsan International Schools

September 2017 - September 2019

Manage and coordinate daily, weekly, and monthly calendars of senior managers
• Maintain executive’s agenda and assist in planning appointments, board meetings,
conferences etc.
• Attend meetings and keep minutes
• Receive and screen phone calls and redirect them when appropriate
• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters,
packages etc.)
• Make travel arrangements for executives
• Handle confidential documents ensuring they remain secure
• Prepare invoices or financial statements and provide assistance in bookkeeping
• Monitor office supplies and negotiate terms with suppliers to ensure the most
costeffective orders
• Maintain electronic and paper records ensuring information is organized and easily
accessible
• Conduct research and prepare presentations or reports as assigned
• Able to troubleshoot challenges as they arise.
• Collecting Pre-Qualification Documents such as vendor registration application form,
valid trade license, chamber of commerce, non-disclosure agreement, and other
required documents through calling & emailing suppliers for tendering and making
local purchase order purposes.
• Updating files of all approved supplier list.
• Work with documents and records across various departments, including human
resources, marketing and construction Collect, scan and upload documents following
set procedures
• Ensure all technical documents, such as reports, drawings and blueprints, are
collected and registered in system Notify personnel of updated document versions
and how to access them.
• Interacted with calls and visitors and directed them to appropriate personnel.
• Handled and distributed incoming and outgoing office letters, emails, and memos, as
required.
• Organized and scheduled all meetings and conferences of the department.
• Created, monitored, and updated project expenditure records and budget reports.
Updated and maintained all construction-based systems and website with latest
information.
• Built and maintained positive working relationships with Construction staff, QA/QC
teams, and subcontractors.

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Customer Service Agent

August 2016 - June 2017

Vodafone International Services

Egypt

August 2016 - June 2017

Resolving customers’ complaints and escalations then coming up with alternate solutions
for their issues.
• Guarantee the satisfaction of the customer by promoting the company’s customer
experience.
• Creating excel sheets to present the level of service between my peers and improve their
performance.
• Build a good rapport with clients over the phone.
• Manage customer's accounts.
• Follow up on customer interaction.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Demonstrator

September 2015 - June 2016

Pharos University

Egypt

September 2015 - June 2016

Meet with supervisors to discuss students' grades, and to complete required graderelated
paperwork.
• Notify instructors of errors or problems with assignments.
• Order or obtain materials needed for classes.
• Prepare and proctor examinations.
• Return assignments to students in accordance with established deadlines.
• Schedule and maintain regular office hours to meet with students.
• Arrange for supervisors to conduct teaching observations; meet with supervisors to
receive feedback about teaching performance.
• Assist faculty members or staff with student conferences
• Provide assistance to faculty members or staff with laboratory or field research.
• Provide instructors with assistance in the use of audiovisual equipment.
• Provide assistance to library staff in maintaining library collections.
• Evaluate and grade examinations, assignments, and papers, and record grades.
• Lead discussion sections, tutorials, and laboratory sections.
• Teach undergraduate level courses.
• Develop teaching materials such as syllabi, visual aids, answer keys, supplementary
notes, and course websites.
• Attend lectures given by the instructor.
• Complete laboratory projects prior to assigning them to students so that any needed
modifications can be made.
• Copy and distribute classroom materials.
• Demonstrate use of laboratory equipment, and enforce laboratory rules.
• Inform students of the procedures for completing and submitting class work

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Sales Representative

January 2010 - January 2011

Unilever AlMashreq

January 2010 - January 2011

Job role:
Sales

Organizer

January 2010 - January 2011

Chamber Of Commerce

Egypt

January 2010 - January 2011

Company industry:
Business Support Services
Job role:
Human Resources and Recruitment

Organizer

January 2010 - January 2011

Hilton Alexandria Green Plaza Hotel

Egypt

January 2010 - January 2011

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

Team Member

January 2007 - January 2009

Rotaract Alexandri

January 2007 - January 2009

Job role:
Accounting and Auditing

January 2005 - January 2009

January 2005 - January 2009

Education

PUA University for Tourism & Hotel managemen

January 2011

January 2011

High school or equivalent, Hotel Management

GPA (point): 3.12 out of 4

GPA (point): 3.12 out of 4

Skills

BOOKKEEPING
Expert
BOOKKEEPING
Expert
BUDGETING
Expert
BUDGETING
Expert
CONFERENCES
Expert
CONFERENCES
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
EMAIL
Expert
EMAIL
Expert
FINANCIAL STATEMENTS
Expert
FINANCIAL STATEMENTS
Expert
HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
LETTERS
Expert
LETTERS
Expert
MARKETING
Expert
MARKETING
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert

Languages

Arabic
Expert
English
Expert
French
Expert