Operation Manager Restaurants
LAVA Restaurant & LAVA Cafe ,LAVA Chocolate
مجموع سنوات الخبرة :10 years, 10 أشهر
I believe my caliber and background match with the kind of hospitality professionals you are seeking. I’m working as
Operation Manager with Lava Chocolate and Lava Restaurant 7 new opening & Franchise project 2018- March till date Successfully operated with sales of 31 million
Work very closely with store managers to ensure Operating Manuals are consistently and effectively
Im work with the branch managers to ensure maintaining the QUALITY of the products
Minimize the waste/ loss though daily branches monitoring
Work closely with the marketing manager to implement the marketing campaigns and initiatives
Identify top risks for each business and accordingly their control measures. Ensure every branch manager applies the requested control measures.
Work closely with the purchasing team to ensure branch is always supportive with needed inventory. Ensure raw material meets the needed quality always.
LAVA Continuously evaluate the performance of the branch managers; highlight LAVA KPI issues in any branch to the branch manager and work with him to overcome any issues
Identify any staffing issues in allLAVA branches (higher number, lower number, in-effective LAVA employee or recommended change of positions). Work with the branch manager to rectify it.
Ensure that any initiative or request or recommended practice all reach to all LAVA employees to be perfectly performed and implemented.
Swing coffee house maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards and expanding the franchise business by 2030
These tasks include ordering, financial planning, supervising employees, maintaining sanitation standards in public areas and kitchen or beverage preparation areas, and monitoring safety. Much of the job role also requires the ability to handle human resources and accounting processes such as hiring and payroll
I believe my caliber and background match with the kind of hospitality professionals you are seeking. I’m working with Riaz Aps Denmark As Assistant Operations Manager for Burger King, 6 stores Denmark,
Iceberg Café, Begels Coffee shops, Pizzeria, and bowling Center Hotel Rosin As Operation Manager and District Manager-BK from 20-10-2012 till 30-12-2016 My contribution to the company resulted in achieving 62DKK Million year
I Have worked with Burger King /Pizza Hut/ Caribou coffee, Cinnabon & seattes best coffee Kuwait-Iraq & Europe Military OPERATIONS MANAGER and having 11 Yers of hospitality experience at managerial level. My contribution to the company resulted in achieving the 14.2M$ 2nd highest sale in the world year 2007. My previous experience with, Burger king , Caribou coffee, Cinnabon & seattes best coffee Pizza Hut / Taco bell Applebee S/ .
Currently working in Saudi Arabia as Area operation Manager in Dr. Café in Riyadh, handling south zone which is the world’s largest fine dining café with single family drive through section with 22 million turn over per Year
has provided me with excellent zest in store management, and a detailed explanation of my responsibilities is given in the resume attached with.
I’m looking for an organization where I can make better use of my abilities and explore the depth of hospitality as a profession.
I shifting to hospitality was due to my passion towards people oriented tasks, and to explore more challenging opportunities. My current profile includes handling customer concerns, training, and inventory and cost management
1. Participating in setting up of targets and delivering the ways and means of achieving the targets.
2. Responsible for the follow ups of daily sales report.
3. Responsible for the liaison with all the departments concerned.
4. Accountable for the appraisal of his subordinates.
5. Auditing the stock, Wastage and materials based on weekly reports generated.
6. Co-Coordinating with all the departments for the smooth functioning of the Cafes.
7. Weekly attendance / Staffing Reports to HR.
1. Responsible for the outlet for its operation.
2. Driving operational excellence, outlet maintenance and upkeep, systems and procedures, product quality control.
3. Employee reward and recognition.
4. MIS report analysis and action plan.
5. In charge of the operation to manage all aspects of the store functioning in a shift.
6. Conducting in-house training.
7. Preparation and analysis of FRS, sales report, P& L, and various other operational reports.
8. Sales Control - Responsible for the check in sales in relation to cash received.
Stock control - Responsible for stock movements, transfers, Opening and closing stock tracking and check on variances
• I was responsible for regular store visits to ensure and follow up on all operational standards for 3 Brands (Cinnabou & Seattes best coffee, Pizza Hut/Burger King / Taco bell )I conducted weekly, monthly and quarterly restaurant operational and financial audits and follow up on 3rd party visits (Military Inspectors, Health Inspectors etc.) I compiled, analyzed and made action plans based on the weekly/monthly financial reports. One of my main focuses was to coach and develop the restaurant management team in improving their operational, financial and management skills. Over the years I have trained and developed personnel who have gone ahead to take on more responsibilities and have proved to be an asset to the company
