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DINESH P GUPTA GUPTA, Modern workplace technology lead

DINESH P GUPTA GUPTA

Modern workplace technology lead ·Tech Mahindra - United Arab Emirates

الهند

بكالوريوس, COMPUTER ENGINEERING

الخبرة العملية

مجموع سنوات الخبرة: 11 سنوات, 6 أشهر

Modern workplace technology lead

مارس 2025 - حتى الآن

Tech Mahindra - United Arab Emirates

مومباي، الهند

مارس 2025 - حتى الآن

Solutions Architect | M365 Deployment Consultant | Microsoft Modern Workplace | Enterprise Mobility + Security | Messaging, Collaboration & Compliance | Migration Specialist (Quest, Bittitan, AvePoint, Systools) | Presales Expert
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Principal Engineer L3 – Solution Architect

يناير 2022 - ديسمبر 2024

Cloud4C Services Pvt. Ltd.

مومباي، الهند

يناير 2022 - ديسمبر 2024

• Delivered Microsoft cloud solutions (Azure, Office 365, Intune, Defender) with a focus on seamless implementation and customer satisfaction.
• Managed large-scale migrations, including Tenant-to-Tenant and G-Suite to Office 365, using tools like Quest and BitTitan.
• Led Active Directory implementations and migrations (ADDS to Azure, AD Connect) to modernize IT infrastructures.
• Administered Microsoft Intune configurations, including mobile device management, BitLocker encryption, RBAC policies, and Windows Autopilot enrollment.
• Designed tailored cloud solutions in collaboration with cross-functional teams to meet client objectives.
• Mentored technical teams, fostering a culture of continuous learning and improvement.
مجال الشركة:
خدمات تكنولوجيا المعلومات

Principal Engineer L3 – Solution Architect

يناير 2020 - ديسمبر 2024

Cloud4C Services Pvt. Ltd

مومباي، الهند

يناير 2020 - ديسمبر 2024

• Delivered Microsoft cloud solutions (Azure, Office 365, Intune, Defender) with a focus on seamless implementation and customer satisfaction.
• Managed large-scale migrations, including Tenant-to-Tenant and G-Suite to Office 365, using tools like Quest and BitTitan.
• Led Active Directory implementations and migrations (ADDS to Azure, AD Connect) to modernize IT infrastructures.
• Administered Microsoft Intune configurations, including mobile device management, BitLocker encryption, RBAC policies, and Windows Autopilot enrollment.
• Designed tailored cloud solutions in collaboration with cross-functional teams to meet client objectives.
• Mentored technical teams, fostering a culture of continuous learning and improvement
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

solutions architect

يوليو 2021 - أبريل 2024

Cloud4C service private limited

مومباي، الهند

وجدت هذه الوظيفة عبر بيت.كوم

يوليو 2021 - أبريل 2024

IT infrastructure and implementation and Operations or migration in Exchange online messaging platform, Modern workplace
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Senior Technical Consultant - L3

يناير 2021 - يناير 2022

Embee Software Pvt. Ltd.,

مومباي، الهند

يناير 2021 - يناير 2022

• Delivered comprehensive Microsoft cloud solutions, including Exchange Server, Office 365, Active Directory, MS Intune, and MDM, ensuring seamless deployment and adoption.
• Led projects involving on-premises infrastructure (Exchange Server 2010/2013/2016, Windows Server, Hyper-V, DNS, DHCP) with a focus on migrations, upgrades, and optimizations.
• Designed and implemented service levels to improve customer satisfaction and resolve process inefficiencies.
• Collaborated with clients to understand their business needs, enabling effective solution deployment and ensuring alignment with project goals.
• Partnered with pre-sales teams to develop project roadmaps, design architectures, and contribute to client proposals.
• Ensured successful project delivery by managing planning, execution, and fulfillment of contractual obligations.
• Designed logical workflows and tailored cloud solutions to meet specific customer requirements for O365 implementations.
• Mentored project teams by sharing technical expertise, supporting infrastructure development, and improving operational processes
مجال الشركة:
خدمات تكنولوجيا المعلومات

Technical Specialist L3

يناير 2019 - يناير 2020

LDS Infotech Pvt. Ltd

مومباي، الهند

يناير 2019 - يناير 2020

• Delivered projects on Microsoft Cloud technologies (Office 365, Azure, AWS).
• Managed on-premises technologies, including Exchange Server, Windows Server, Hyper-V, Active Directory, DNS, and DHCP.
• Coordinated solution deployments and ensured seamless project execution.
• Provided technical input for solution design, architecture, and client proposals.
• Prepared detailed solution documents (Design Documents, Scope of Work, Architecture, Bills of Materials).
• Recommended and implemented tailored cloud solutions (Office 365, Azure).
مجال الشركة:
خدمات تكنولوجيا المعلومات

Senior IT Executive – Windows and Exchange Administrator

ديسمبر 2015 - يناير 2018

Onwards E-Services Technologies

مومباي، الهند

ديسمبر 2015 - يناير 2018

Responsibilities:
• Administered Microsoft Exchange 2013, including installation,
configuration, and maintenance of Mailbox Servers and Database
Availability Groups (DAG).
• Managed mailbox creation, recovery, database monitoring, and health
checks.
• Performed Exchange backups, monitored disk utilization, and
ensured storage optimization in collaboration with DBAs and Ops
teams.
• Configured and monitored IMSVA (Trend Micro) servers, email
reputation services, and enterprise archival solutions (EMC
SourceOne).
• Administered Windows Server environments, Zimbra console,
Linux servers, and SQL Server monitoring.
• Conducted system performance checks using tools like MX
Toolbox, Dell Unified Communications Analytics, and IS Facilities
Monitoring.
مجال الشركة:
خدمات تكنولوجيا المعلومات

Desktop Support Engineer

يناير 2013 - يناير 2015

Wipro InfoTech Pvt. Ltd.

مومباي، الهند

يناير 2013 - يناير 2015

• Administered Microsoft Exchange 2010, including mailbox creation,
group management, and distribution list configurations.
• Monitored Exchange health reports, database backups, and copy queue
lengths, ensuring system stability and performance.
• Provided remote support across India for mailbox
configuration, shared folder permissions, and troubleshooting.
• Resolved user queries related to Outlook configuration, folder
permissions, ActiveSync, and mobile device integration.
• Troubleshot software issues, performed updates, and installed
patches for proprietary and off-the-shelf applications.
• Installed and maintained Windows operating systems (Win XP, Win
7, Win Vista, Win Server 2003).
• Documented user requests, issues, and resolutions in Remedy to
maintain an organized support log.
• Delivered second-level support for escalated technical issues, including
hardware, printer, and email-related challenges.
مجال الشركة:
خدمات تكنولوجيا المعلومات

التعليم

BHAUSHAHEB VARTAK POLLYTCHNIC COLLEGE

ديسمبر 2019

ديسمبر 2019

بكالوريوس، COMPUTER ENGINEERING

الهند

,

Technical Board MaharashtraST. GONSALO GARCIA COLLEGE OF ARTS & COMMERCE

يناير 2019

يناير 2019

بكالوريوس، INFORMATION TECHNOLOGY

الهند

المعدل التراكمي (نسبة مئوية): 50%

المعدل التراكمي (نسبة مئوية): 50%

Technical Board MaharashtraST. GONSALO GARCIA COLLEGE OF ARTS & COMMERCE

يناير 2019

يناير 2019

بكالوريوس، INFORMATION TECHNOLOGY

الهند

المعدل التراكمي (نسبة مئوية): 50%

المعدل التراكمي (نسبة مئوية): 50%

RAJIV GANDHI HIGH SCHOOL

يوليو 2005

يوليو 2005

الثانوية العامة أو ما يعادلها، SCC

الهند

70

University Of Mumbai

يناير 2005

يناير 2005

الثانوية العامة أو ما يعادلها، High School

الهند

المعدل التراكمي (نسبة مئوية): 61.20%

المعدل التراكمي (نسبة مئوية): 61.20%

Skills

Ad Exchanges
Expert
Ad Exchanges
Expert
Microsoft Windows
Expert
Microsoft Windows
Expert
Data Migration
Expert
Data Migration
Expert
SCCM
Expert
SCCM
Expert
Active Directory
Expert
Active Directory
Expert
MICROSOFT EXCHANGE
Expert
MICROSOFT EXCHANGE
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Customer Service Management
Expert
Customer Service Management
Expert
Ivanti endpoint management or Device Management
Intermediate
Ivanti endpoint management or Device Management
Intermediate
Installation
Intermediate
Installation
Intermediate
MICROSOFT MODERN WORKPLACE
Expert
MICROSOFT MODERN WORKPLACE
Expert
MICROSOFT AZURE
Intermediate
MICROSOFT AZURE
Intermediate
MICROSOFT 365
Expert
MICROSOFT 365
Expert
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
COLLABORATION
Expert
COLLABORATION
Expert
Administration
Expert
Administration
Expert
Office o365
Intermediate
Office o365
Intermediate
MICROSOFT MAIL
Expert
MICROSOFT MAIL
Expert
MICROSOFT OUTLOOK
Expert
MICROSOFT OUTLOOK
Expert
MICROSOFT WINDOWS
Expert
MICROSOFT WINDOWS
Expert
VMware
Intermediate
VMware
Intermediate
Active directory
Expert
Active directory
Expert
Team Management
Intermediate
Team Management
Intermediate
Backup
Intermediate
Backup
Intermediate
Windows Server
Expert
Windows Server
Expert
System Administration
Expert
System Administration
Expert
Project Management
Intermediate
Project Management
Intermediate
Ad Exchanges
Expert
Ad Exchanges
Expert
Data Migration
Expert
Data Migration
Expert
SCCM
Expert
SCCM
Expert

اللغات

الانجليزية

متمرّس

الهندية

متمرّس

العضويات

Cloud4C service

Solution Specialist

January 2021

التدريب و الشهادات

الشهادات
MS-102
Jan 2024
MS-100
Jan 2023
Microsoft certified professional
Mar 2018

الهوايات والاهتمامات

swimming