Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Dinesh Lohani, Butler Team Leader

Dinesh Lohani

Butler Team Leader·Silversea Cruises

India

High school or equivalent, Commerce

Work experience

Total years of experience: 19 years, 10 months

Butler Team Leader

June 2017 - Present

Silversea Cruises

United States

June 2017 - Present

Professional attitude, innovative, maintains high level of energy, and loyal

Hospitality and Food & Beverage Experience
Butler
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Butler

May 2016 - June 2017

St. Regis

India

May 2016 - June 2017

Ensuring day-by-day operations run efficiently in line with company standards
Supervising a staff of 22, coordinating schedules, trainings, daily line-ups
Maintaining to emphasize on quality of service, food and beverage
Emphasizing motivation, empowerment, teamwork, continuous improvement
Assisting to the senior management meetings and conducting monthly meetings with all team members
Responding quickly to employee’s and guests’ concerns
Encouraging staff to solve guest concerns
Following up for ensuring all complaints have been addressed to the guest’s satisfaction
Ensuring to maintain the food and beverage cost control targets
Tracking inventory needs and conducting inventory of stock in accordance with needs.



The Sharq Village & Spa Hotel - The Ritz Carlton Hotel
Designation:
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

acting Supervisor

March 2013 - April 2016

March 2013 - April 2016

in absence of senior leaders.
•Worked as a Learning Coach and was responsible for regular training of the team.
•Responsible for Amenities of new arrival.
•Responsible for making Duty Roaster for the team.
•Complete responsibility of the bar inventory and requisition made for any food and beverage, or general items.
•Was responsible for daily LINE-UP with the team,
•Ensuring to give personalized service to each and every guest, which gave us the best GALLUP scores.
•Regular personalize butler service offered.
•Room orientation including information about the property and product.

The Westin Mumbai Garden City
Job role:
Customer Service and Call Center

Sr. Associate

January 2011 - February 2013

F & B Service

January 2011 - February 2013

Key Responsibilities
•Handling Food & Beverage Services for all Club, Platinum and VIP guest in the lounge.
•Handling Business Centre for Check-in and check-out and all so for any stationery and billing requirement.
•Complete responsibility of the bar inventory and requisition made for any food and beverage, or general items.
•Ensuring to give personalized service to each and every guest, which gave us the best GEI score
Company industry:
Hospitality & Accomodation
Job role:
Information Technology

Customer Service Agent

November 2008 - November 2010

Convergys Streams Pvt. Ltd

November 2008 - November 2010

Specialization: Sales and Troubleshooting HP Computer/Laptops
Job role:
Customer Service and Call Center

Relationship Manager

November 2007 - November 2008

Mafoi Managemen

November 2007 - November 2008

Key Responsibilities

•Taking care of daily cards sales in different outlets
•Taking daily training with different outlets and team member
•Responsible for checking every single KYC document
•Responsible for updating and achieving team target
•Ensuring regular team building program
•Ensuring correct time and attendance of all the team member.
Job role:
Accounting and Auditing

Stewart

May 2005 - August 2006

The Taj Mahal Palace and Tower

May 2005 - August 2006

Specialization: F & B Service
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

University Of Mumbai

June 2008

June 2008

High school or equivalent, Commerce

India

January 2008

January 2008

Bachelor's degree,

January 2005

January 2005

High school or equivalent,

1st Class

Skills

INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
BILLING
Expert
BILLING
Expert
COACHING
Expert
COACHING
Expert
CONTINUOUS IMPROVEMENT
Expert
CONTINUOUS IMPROVEMENT
Expert
COST CONTROL
Expert
COST CONTROL
Expert
EXECUTIVE MANAGEMENT
Expert
EXECUTIVE MANAGEMENT
Expert
HEWLETT PACKARD
Expert
HEWLETT PACKARD
Expert
LAPTOP COMPUTERS
Expert
LAPTOP COMPUTERS
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert