Account/Admin Assistant cum Sales Supervisor
Irony Home LLC
Total years of experience :22 years, 7 Months
Invoice, booking and making payment through ERP financial Oracle application
Daily sales reconciliation. Receiving and processing all invoices, expenses forms and request for payment
Managing cash transaction
Planning and managing tasks to minimize expenditure and maximize sales.
Handling the day to day operation, Cash Handling and monitoring cash limits. Supervise the store counter operations and ensure its smooth, fast and efficient cashiering transactions.
Monitors and prepare daily sales and ensures its timely/daily deposit. Assisting in the training of new cashier including store policies and services.
Provide the highest standards of customer service.
Resolve customers and staffs complaints, conflicts or concerns relating to cashiering procedures, activities.
Safeguard and control all forms of money such as: cash, gift vouchers, coupons, stamps in accordance with company policies.
Maintain all Point of Sale (POS) machines, money detectors, tools and equipments in good working condition.
Regularly update foreign currency rate and be responsible for money exchange.
Demonstrate skills of a team player. Maintain high standard of visual throughout the section.
Monitor sales performance on a daily and weekly basis of the store.
Prepared working schedule and assigned staff to specific jobs.
Provide reports on slow-moving, fast-moving and non-moving items to the divisional manager.
Provide the highest standards of customer service by demonstrating excellent knowledge of products and services.
Attend customer complaint and question. Optimize sale in line with company budgets.
Ensure that customers receive sufficient level of service or help with their questions and concerns.
Provide information in response to inquiries about products or services and to handle and resolve complaints, either in person; by telephone, e-mail or regular mail correspondence, or fax.
Ensure that requests are dealt with quickly and professionally.
Prepare all documentation accurately and in timely manner for customer deliveries and maintain an organized filling
Oversee all aspects of general office coordination.
Maintain office calendar to coordinate work flow and meetings.
Maintain confidentiality in all aspects of client, staff and agency information.
Interact with clients, vendors and visitors. Answer telephones and transfer to appropriate staff member.
File and retrieve organizational documents, record and reports.
Set up and coordinate meetings and conferences.
Collect and maintain inventory of office equipment and supplies.
Assists with overall maintenance of the organization and its offices.
Responsible for maintaining an efficient and accurate accounting function.
Receive and process all invoices.
Responsible in handling, billing and collection of the company.
Maintain files for all past due accounts and advice debtors with outstanding accounts of proper payment schedules.
Applies / entry payment received from debtors.
Reconciles the record with computer report and make necessary adjustment or correction.
Contact debtors and establishes reason for past due account situation, make arrangement for payment to bring account current and follows up to ensure obligation satisfied.
Prepare monthly report of historical data to substantiate action to be taken.