Dipti Patel, Supervisor

Dipti Patel

Supervisor

Madi International

Location
United Arab Emirates
Education
Master's degree, Marketing,HR & Finance
Experience
10 years, 11 Months

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Work Experience

Total years of experience :10 years, 11 Months

Supervisor at Madi International
  • United Arab Emirates - Dubai
  • My current job since June 2016

-Greet clients and ensure that they are serviced by the right attendant
- Oversee scheduling duties to make sure that both attendant and client’s time is optimized
-Create schedules for staff members and assign duties to them according to their specific talents and abilities
-Keep track of salon expenses such as utility bills and suppliers’ payments and ensure that they are paid on time
- Maintain liaison with vendors and suppliers to ensure on-time delivery of salon supplies and equipment
-Oversee appointment books to ensure that all appointments are in check and that follow-up have been made
-Engage clients in conversation to get them interested in the salon’s retail products
- Resolve clients’ complaints with a view to ensure recurring business and client satisfaction
-Greeted clients and responded to their queries regarding services and salon products
- Scheduled appointments and made follow-up calls, and ensured that appropriate staff members are assigned to clients
- Provided information regarding types and costs of salon services
- Processed payments for rendered services and engaged clients in conversation in a bid to make them feel welcome
- Market and promote salon’s retail products and indulge in suggestive selling activities to increase revenue

Senior Executive at TMB Marketing & Events Management
  • United Arab Emirates - Dubai
  • November 2014 to May 2016

- Identifying business opportunities by recognizing prospects and evaluating their position in the industry researching and analyzing sales options.
- Maintaining relationships with the clients by providing support, information, and guidance, researching and recommending new opportunities and recommending affordable solutions for their requirements.
- Contributing efficiently to the Team Effort by accomplishing related results.
- Provide information by collecting, analyzing, and summarizing data and different market trends.
- Protect organization's value by keeping information confidential.
- Handling Petty Cash, Vouchers, etc on daily basis.
- Understanding the client's manpower requirements and identifying search methodology.
- Actively involved in the recruiting/sourcing/ process for contract staffing for various clients and GITEX.
- Maintaining all records of Financial and Non Financial Activities.
- Ensuring all salaries is processed to the respective candidate's for the project or event worked for, as per actual Time sheets.
- Handling Inquiries and Complaints from the store managers and providing them with a positive feedback with an appropriate solution.
- Administering & monitoring the activities of the employees for their respective jobs on daily basis.
- Following up with the candidate's with respect to their feedback and reporting the same to the client.

Human Resource Outsource Executive at Dulsco LLC
  • United Arab Emirates - Dubai
  • July 2014 to December 2014

- Understanding the client's manpower requirements and identifying search methodology.
- Actively involved in the recruiting/sourcing/ process for contract staffing for various clients and GITEX.
- Maintaining all records of Financial and Non Financial Activities.
- Ensuring all salaries is processed to the respective candidate's for the project or event worked for.
- Handling Inquiries and Complaints from the store managers and providing them with a positive feedback with an appropriate solution.
- Administering & monitoring the activities of the employees for their respective jobs on daily basis.
- Following up with the candidate's with respect to their feedback and reporting the same to the client.

Retail Sales Associate at Asus
  • United Arab Emirates - Dubai
  • April 2014 to April 2014

Gitex Shoppers-
Worked for ASUS Tablets at Sharaf DG-

- Worked as a Sales Associate for ASUS Tablets.
- Actively involved in the sales of all MEMO Pad and FONE Pad and achieved targets.
- Worked efficiently and was the Best Seller for ASUS Tablets for a particular day

Retail Sales Associate at Jumbo
  • United Arab Emirates - Dubai
  • December 2013 to February 2014

Sony Jumbo-
Worked for Sony Playstation at Virgin Megastore-

- Worked as a Sales Associate for Sony Playstation Products.
- Actively involved in the sales of all Playstation Products, i.e. PS4, PS3, PSVITA, PSP & in the sales of games relating to the consoles.
- Responsible for increasing sales of PSVITA and PS4.

Intern at Signature Group
  • United Arab Emirates - Dubai
  • May 2012 to June 2012

Signature Group
A Project on Waste to Energy-

- Conducted a research on various Wastes to Energy companies in India.
- Study on Waste to energy scenarios in India and different types of technologies used by these companies.
- Studied the major government policies designed for these projects by MNRE.
- Prepared a report on active companies in waste management sectors.

Intern at Signature Group
  • United Arab Emirates - Dubai
  • February 2012 to April 2012

Signature Group
A Project on Conventional sources of energy-

- Conducted a research on non-renewable companies in India.
- Prepared a report on the major shareholders and institutional investors of select Indian energy companies.
- A study on their current portfolio and future prospects of the companies.

Intern at Dubai Sports City
  • United Arab Emirates - Dubai
  • April 2011 to June 2011

Dubai Sports City-
Worked as an Intern in the Finance Department

- Understood the Management Information System.
- Gained knowledge about the ERP-Oracle System and accounting process.

Education

Master's degree, Marketing,HR & Finance
  • at Institute of Management TechnologyPune University
  • May 2012
Bachelor's degree, Bachelors In Commerce
  • at University Of Pune
  • April 2009
High school or equivalent, CBSE Board
  • at The Indian High School
  • April 2006

Specialties & Skills

Customer Service
Communications
Negotiation
Human Resources
ACCOUNTANCY
ADMINISTRATION
COMMUNICATION SKILLS
COUNCIL
CUSTOMER RELATIONS
DOCUMENTATION
MARKETING
RESEARCH

Languages

English
Expert
Hindi
Expert