Business Development Engineer
Thunderbeat startup
Total years of experience :6 years, 8 Months
Worked on developing the business concept as well as the development path for the business direction.
Coordinated marketing campaigns and data analyses with leading marketing entities.
Worked closely with the website developing entity on the website of the Business from a content, design and material standpoints. Worked in coordinating efforts of taking the business concept further with entities in many countries in the middle east region.
- Filtered out for leading agents team after a track record of high achievement.
-Gained Soft skills regarding dealing with customers, knowing their psychological state,
understanding their preferences, and handling their concerns and requests with skills.
- related to communication, the form of speech as well as dealing with and processing
information.
- Gained Product knowledge of the companies client and a basic introduction to their daily
operations for the sake of becoming a contributing business agent.
- Started as a fresh tracking agent for Teleperformance's client in the united states (a
world-leading company in logistics). conducted operations for one month displaying
competitive work ethics and conduct.
Was upgraded to the Universal department with a wider functionality scope than the
earlier department, currently conducting functions that provide a brighter insight and
understanding of our client's business and logistics operations.
Continuously achieving high key performance indicators records, with 100% attendance
and adherence, 4/5 record in customer evaluations and feedback, 94% accuracy in
operations and 91.5% average in regular performance assessments.
Resolving office-related issues according to predetermined procedures. and constantly
elaborating my knowledge and skillsets through daily operations as well as our internal
knowledge base.
BlueBox is a startup that utilizes technology to eliminate counter-intuitive practices within the community. It was able to come up with unique solutions that are currently branded projects some of which were already executed and others waiting to see light including ThunderBolt CMP, Giad Central Management Platform, BlueBox Customer Flow Management System, Fi Taregak database gathering platform, Fi Taregak Cargo as well as our most recent project Tarha. BlueBox startup has been established by myself together with the efforts and knowledge of Engineer Dirar Eihab, the establishment meeting was held during October of 2016.
After launching the startup I contributed in the following fields:
- Product development,
- Supply Management,
- Electronics devises configuration and design.
- Product design.
- Business Development
- Marketing
- Customer support
- Customer relations
- Carried out Site Surveying for the purpose of designing various low current systems for
numerous institutions in Sudan including, Coffea Factory, National Security
Headquarters, various branches of Nile Bank, and Baraka Bank.
- Coordinated installation of many of those systems in a number of branches of Nile Bank,
Baraka Bank and many other governmental facilities.
- Attended meetings of coordination with subcontractors and contractors as well as
owners of projects or businesses.
- Implemented Designed systems in numerous branches of Nile bank, Baraka Bank, Saudi
Airlines Sudan and Buildings belonging to National Security.
- Maintained positive customer relations and Increased customer loyalty through a
relentless pursuit of resolutions to problems arising from \[ Qmatic Middle East Supply
and Support\], protecting company reputation and loyal client base.
- Carried out tasks outside of my scope of responsibility to assure the overall harmony
and integrity of my institution.
Second Class division two. Honors Degree