Security & Logistics Manager
Multiplex Middle East
Total years of experience :24 years, 3 Months
Provide overall physical security support and direction to multiple business locations. Maintain a site-by-site overview of budgeting/spend, existing conditions, contract data, and location specific information.
Conduct physical building security risk assessments, surveys, and physical penetration testing.
Implement contract security services, to include the development/implementation of Site Security Operations Manual at all sites.
Design and implement Security Management Systems, to include electronic access control, visitor management, Parking Management, Logistics Operations, CCTV, intrusion detection systems, and centralized security control centre operations.
Execute the planning, design, bid, construction and commissioning activities for multiple concurrent projects, and oversee all aspects of physical security related to these projects. Projects include new construction and renovation (driven by Global Real Estate & Facilities), or system replacements and/or additions.
Assess and implement personnel awareness protection programs, consisting of Travel Safety & Security, Events, Close Protection and Workplace Violence.
Provide training and employee security awareness programs.
Support physical security incident reporting and action plans and conducting investigations as needed.
Implement and Support EHS programs and ensure emergency, crisis and business continuity plans are established.
Maintain close relationship with law enforcement and emergency responders
Delivery of the Security Management System and Control Room for a pre-opening high rise 54 story multi use (7000 tenant) (Offices, Restaurants, Retail, Club, Fitness Center, Art Clubs) tower - ICD Brookfield Place.
Design and implementation of all Security Policies and Procedures
Project Management in terms of design, scope, deliverables and commissioning
Design & implement Emergency Response Plan / Crisis Management & Business Continuity Plans
Centralized Incident, Accident Security Command Center, and Safety & Security Systems Implementation for a 400, 000m2 development in Saudi Arabia compromising of retail, hotels, residential and leisure activities.
Project management led with contracts including bid and tender processes.
Design and Implement Safety & Security Awareness Trainings for employees, tenants, visitors and contractors
Mail room & Logistics Operations
Parking Strategy Design, Management and Operations
Recruitment of security guarding, roles and responsibilities
Tenant Safety & Security Criteria Manual design and implementation
Achievements:
Set up of Group Security Standards, Guidelines, Policies and Procedures to cover 14 countries and 625 retail stores, Offices and Warehouses.
Employee satisfaction rating of 93% in terms of support services and customer services.
Designed and implemented EHS and Security online Training portals.
Design and Implement Group Security Control Room & Crisis Management Room
Successful Design, Implementation, handover and operational management of projects pertaining to Retail Stores, Offices and Warehouses.
Group role out of Cash-in-Transit Procedures
Duties and Responsibilities:
From a Corporate Environment, I was responsible for the Safety & Security Operations for a Luxury Retail Company with over 650 retail stores in 14 countries, offices and logistics.
Provide overall Safety & Security support and direction to multiple regions and countries. Maintain a site-by-site overview of budgeting/spend, existing conditions, contract data, and location specific information.
Conduct physical building security risk assessments, surveys, and physical penetration testing.
Implement contract security services, to include the development/implementation of Site Security Operations Manual at all sites.
Design and implement Security Management Systems, to include electronic access control, visitor management, Parking Management, Logistics Operations, Supply Chain, CCTV, intrusion detection systems, and centralized security control center operations.
Execute the planning, design, bid, construction and commissioning activities for multiple concurrent projects, and oversee all aspects of safety & physical security related to these projects. Projects include new construction and renovation or system replacements and/or additions.
Assess and implement personnel awareness protection programs, consisting of Travel Safety & Security Advisory and specific country Threat Assessments.
Provide training and employee security awareness programs.
Support physical security incident reporting and action plans and conducting investigations as needed.
Implement and Support EHS programs and ensure emergency, crisis and business continuity plans are established.
Maintain close relationship with law enforcement and emergency responders
Support all aspects of EH&S and Security for projects and all operating entities.
Produce, implement and follow-through on Standard Operating Procedures and Policies.
Design, Implement, Review and Training on Emergency and Crisis Management Plans.
Budgeting and forecasting.
Project management led with contracts including bid and tender processes.
Implement, conduct and Support all Trainings pertaining to EH&S and Security throughout the organization.
Design and implement Asset Protection, Crisis Management Programs, Risk Assessment Reviews, Physical Security and Incident Management.
Stock loss, Shrinkage control.
Validation and approvals for Security Systems, Fire Life Safety Systems.
Internal Audits to ensure compliance with standards, procedures and policies
Support or conduct EH&S and Security investigations
Achievements:
As part of the Owning Company, established Policies, procedures, guidelines, standards for all projects such as hotels, gated communities, Museums, offices and island communities.
Successful handover and opening of multiple sites from construction phase to full operations.
Duties and Responsibilities:
Tourism Development and Investment Company is a developer of major tourism destinations in Abu Dhabi.
Reporting to Head of Security, I led a team of 60+ people as part of the Government Entity Owning Company, established Policies, procedures, guidelines, standards for all hotel projects, luxury gated communities, Museums, offices and new-build city communities.
Successful handover and opening of multiple sites from construction phase to full operations.
Designed and implemented Asset Protection, Crisis Management Programs, Risk Assessment Reviews, Physical Security and Incident Management programs
Support all aspects of Safety and Security for projects.
Security Managerial responsibility for major developers in the tourism, cultural, retail and educational sector.
Cross organizational policy and procedure production.
Project management led with contracts including bid and tender processes.
Security training and presentations of contract guarding and internal staff
Achievements:
Successful handover and opening of multiple hotels from construction phase to full operation.
Design and implemented Training solutions.
Employee satisfaction survey resulted of 96%.
Duties and Responsibilities:
As part of Emaar Hospitality Corporate Team, I was reporting to the Corporate Director of Security and leading a team of +-120 employees.
Overseeing the opening and launching of a new Hotel Brand, The Address Hotels +Resorts
Design, Physical Security, CCTV Law Regulations as per MOI for all Command Centers and Security Operations within each hotel.
Design & Implementation of all Corporate Policies, Procedures and Crisis, Emergency Response Plans
Involved in the Site Wide Crisis Team for Downtown Burj Dubai, including the opening of the Armani Hotel within Burj Khalifa
Overseeing the Safety and Security aspects for companies Leisure division, which includes all Hayya Fitness Clubs, Montgomery Golf Club, Arabian Ranches Golf Club, Dubai Polo and Equestrian Club, Nuran Serviced Apartments and the Dubai Marina Yacht Club.
A 5 Star hotel with 200 rooms and 6 F&B outlets.
Reporting to Hotel Manager.
Leading a team of 12 staff.
Pre-opening experience.
Part of team for 11, 000 acre, located on a private estate including a 20 room treatment Spa facility, 10, 000sq meeting space, 36-hole golf course, helicopter landing pad and various F&B outlets.
Played an important role in the safety and success of the hospitality industry. Primary
job function was coming up with ways to prevent the loss of merchandise due to theft
and ensure the safety in the workplace. Primary role in the position as Area Crisis
Coordinator was to assist the crisis team lead with preparing for and responding to a
crisis event.
Reasons for leaving:
Internal transfer through the Marriott Hotel Group.
Responsible for the monitoring of the security operations in the company.
Implemented security policies, regulations, rules and norms to make sure that the
environment was safe for employers and visitors.
Reasons for leaving
Internal transfer through the Marriott Hotel Group.
DIRECTOR OF LOSS PREVENTION
All responsibilities that relates to the duties of a Director of Loss Prevention in a hotel resort facility
All responsibilities that relates to the duties of a Director of LP within a business hotel environment
All responsibilities that relates to the duties of a Security Agent.
Reasons for leaving
Received a better offer
All responsibilities that relates to the duties of a Security Manager
Reasons for leaving
Left the UK in 1999 and moved to USA.
Completed one year of military service
Completed High School