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DIVYANSH SHUKLA, Business Operations Associate

DIVYANSH SHUKLA

Business Operations Associate·Vasonomics India Pvt. Ltd.

India

Bachelor's degree, Computer Science and Engineering

Work experience

Total years of experience: 0 years, 7 months

Business Operations Associate

July 2018 - January 2019

Vasonomics India Pvt. Ltd.

Lucknow, India

July 2018 - January 2019

SQL Server Administration
Managing several server’s databases.
Maintained Service Delivery standards and provided stable operations support.
Offered office-wide software support and training, including troubleshooting issues and optimizing usage.
Reviewed budget and sales reports and utilized findings to execute budget forecasting.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Created PowerPoint presentations for business development purposes.
Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department.
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Dr. APJ Abdul Kalaam Technical University

May 2019

May 2019

Bachelor's degree, Computer Science and Engineering

India

GPA (percentage): 59%

GPA (percentage): 59%

St. Mary’s Orthodox School

January 2012

January 2012

High school or equivalent, N/A

India

GPA (percentage): 70.6%

GPA (percentage): 70.6%

Skills

C
Expert
C
Expert
C++
Intermediate
C++
Intermediate
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
HTML
Intermediate
HTML
Intermediate
JAVA
Intermediate
JAVA
Intermediate
Python
Intermediate
Python
Intermediate

Languages

English
Expert
Hindi
Expert

Hobbies

  • Basketball
    Won silver medal in Inter School basketball competition in 2013.
  • Chess
    Won gold medal in chess tournament organized by PSIT in 2016. Won silver medal in chess tournament organized by PSIT in 2017.