Djamal Dahman, customer servise

Djamal Dahman

customer servise

almana and ooredoo

Location
Qatar - Doha
Education
High school or equivalent, 10
Experience
11 years, 5 Months

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Work Experience

Total years of experience :11 years, 5 Months

customer servise at almana and ooredoo
  • Qatar - Doha
  • My current job since December 2012

• Resolve customer complaints via phone, email, mail, or social media.

• Use telephones to reach out to customers and verify account information.

• Greet customers warmly and ascertain problem or reason for calling.

• Cancel or upgrade accounts.

Customer representative at Ooredoo Qatar
  • Qatar - Doha
  • February 2016 to January 2020

Customer representative

Education

High school or equivalent, 10
  • at mitkanet mafteh
  • February 2026

Specialties & Skills

Customer Service Management
Customer Service Oriented
Customer Service
Customer Centricity
Customer Service Skills
Customer service
marketing
accounting
microsoft powerpoint
telemarketing
outbound
teamwork
problem solving
operation

Languages

English
Expert