Program Officer | Administrative Coordinator
Helping Hand for Relief and Development - MENA
مجموع سنوات الخبرة :14 years, 9 أشهر
* Coordinate and communicate between programs managers, the regional director, partner organizations in MENA countries, and head offices in USA regarding activities and issues of the programs.
* Prepare distribution reports for management, donors, or others and responsible for timely, accurate submission of program activities and other program-related data from the field.
* Create / Develop different samples and templates (Presentations & Reports).
* Direct and coordinate activities to ensure successful implementation of the programs in
MENA office according to the guidelines of head offices in USA.
* Ensure maintenance of all documents and distribution reports for satisfaction of donors and auditors.
* Ensure acknowledgment of all the documents received from head management in USA.
* Maintain and keep track of partners MOUs.
* Manage weekly report for the shipments, clearance and distribution of the containers.
* Prepare presentations, newsletters, shipments documents and wish lists.
* Schedule and record all shipments received from donors and monitor the containers along with tracking and tracing.
* Plan and coordinate visits and activities to raise and maintain services and products provided for client.
* Follow up on client interactions to ensure their satisfaction.
* Manage and Monitor processes, applications, information and database, then make sure it reaches customers correctly.
* Check activities concerned with development, application, and maintenance of quality standards for processes, softwares, and products.
* Develops and implements methods and procedures for reduce errors.
1. Ranked First in the Graduating Class of 2007 and received an Appreciation Certificate from Petra university for being the first in my graduating class. 2. Dean’s List for Two Semesters in 2005. 3. Received an Appreciation Award from "We Are All Jordan Youth Commission" for my academic achievement in 2007. 4. Received a Participation Certificate in 2005 from "The Arab World Center for Democracy Development and Human Rights".