sales property consultant
connect homes
Total years of experience :17 years, 0 Months
• Spearhead a team and is responsible for overseeing all operations and
business activities ensuring to produce the desired results and are consistent
with the overall strategy and mission
• Analyze problematic situations and occurrences and provide solutions to
ensure company survival and growth
• Lead and motivate subordinates to advance employee engagement and develop
a high-performing managerial team
• Enforce adherence to legal guidelines & in-house policies to maintain the
company’s legality & business ethics
• Responsible for successfully meeting or exceeding sales goals by
performing research and identifying new potential customers and new market
opportunities
Provide guidance and assist sellers and buyers in marketing and
purchasing property for the right price under the best terms .
Determine clients’ needs and financial abilities to propose solutions
that suit them Intermediate negotiation processes, consult clients on
market conditions, prices, mortgages, legal requirements and related
matters, ensuring a fair and honest dealing Perform comparative
market analysis to estimate properties’ value Display and market real
property to possible buyers.
6th of October, Al Jizah, Egypt
•Studying the features of all products on offer.
•Arranging stock in a manner that is both visually appealing and allows ease
of
movement.
•Ensuring that test models are set up and in outstanding condition.
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•Training staff in effective sales and communication strategies.
•Supervising the use of test models to prevent damage.
•Negotiating prices and payment plans, and then closing sales.
•Advising Purchasers on items which ought to be restocked or removed from
the catalog.
•Resolving strain and conflict between staff to promote a jovial and productive
workplace.
•Documenting sales and rewarding employees for these accordingly.
•Hires, trains, motivates, counsels and monitors the performance of sales
team.
•Directs and schedules the activities of team employees, ensuring proper
staffing at all times.
•Conducts sales training meetings as directed by the general sales manager
(3 years 2 months)
Al Jizah, Egypt
Reporting to the CEO, Complete responsibility for new retail and fleet car
sales operations.
• In conjunction with the CEO to monitor annual targets and provide
suggestions for the improvement and growth of retail sales within the
automotive division.
• Study the market to gain an insight into competitors and make
recommendations for short and long term marketing plans and promotions.
• Setting and monitoring staff targets & Managing, Training and coaching the
sales team.
• Develop marketing strategies alongside the distributor to increase customer
contacts.
• Maintain an accurate and detailed database for all customers past and
present.
• Maintain cost control, debtor control and adherence to all Company policy
and procedures.
• Achieve highest possible Customer Satisfaction .
Provide guidance and assist sellers and buyers in marketing and
purchasing property for the right price under the best terms .
Determine clients’ needs and financial abilities to propose solutions
that suit them Intermediate negotiation processes, consult clients on
market conditions, prices, mortgages, legal requirements, and related
matters, ensuring a fair and honest dealing Perform comparative
market analysis to estimate properties’ value Display and market real
property to possible buyers
Creating the annual dealership sales forecasts by estimating total vehicle
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sales, gross and operating profits as well as expenses for the new-and-used
sales departments.
Meeting with vehicle sales managers to plan and implement objectives for
achieving sales and gross profits.
Hiring and monitoring the performance of the department managers, holding
weekly sales meetings and conducting sales training.Overseeing standards for
displaying and merchandising both new and used
vehicles as well as reviewing and initialing all promotions before they are
finalized.
Coordinating the appropriate supply of new and used vehicles and ordering/
acquiring vehicle inventory accordingly.
Meeting monthly with the dealership’s general manager to review forecasts
and profits for each department.
Working directly with the general manager on making recommendations on
both short and long-range advertising plans, sales promotions, staffing needs,
lease promotions and compensation plans.
Attending to customer complaints, ensuring that a high level of customer
satisfaction is obtained.
Auditing all appraisals of trade-in vehicles.
Issuing all demonstration vehicles and ensuring that appropriate
dealershiprecords are maintained.
Cairo, Egypt
•Support and provide superior service via phones, e-mails and faxes as a
receiver and caller and followup on customer inquiries and complaints that is
not fulfilled or resolved on queue ensuring full customer satisfaction.
•Answer inbound calls and respond to customer requests to ensure customer
satisfaction.
•Provide quality, efficient and non-judgmental telephone customer service to
internal and external customers.
•Maintain the agreed on average handling time as defined by Contact center
Management guidelines to ensure ease of accessibility and maintain the
agreed on SL.
•Use questioning, trouble shooting and listening skills that support effective
telephone communication and help in solving the customer’s problems &
complaints to ensure achieving the FCR target.
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•Build customer’s interest in the services and products offered by the
company
and offer cross selling and/or up selling the company’s solutions, products, &
services whenever possible which will guarantee the business continuity and
contribute in achieving profit share and raise up the ARPU.
•Update the existing database with changes and the status of each customer/
prospective customer whenever required and complete call logs and reportsso
that we have a valid reference and database for our customers to ensure
proper planning & to guarantee taking the right decisions.
•Notify the appropriate concerned person when issues or problems arise in
order to take proper actions on the spot.
•Maintain the required knowledge level of the company’s products, services,
& solutions and stick to the agreed on formal information sources to ensure
delivering full and accurate information to the customer.
•Follow the agreed on guidelines, policies, processes, & procedures to ensure
maintaining the customer’s data confidentiality.
•Perform the necessary & right action on systems and tools in order to fulfill
the
customer request properly and maintain the company’s financial position.
El-Kamony Automotive
8 years 6 months
El Kamony co. for cars Company SAE is considered one of biggest
companies
in egypt Especially in the commercial sale.The company has more than
15 branches all over Egypt It is also Authorized Dealer for major brands
International such as opel, skoda, toyota.chevrolet hyundai and suzuki .
But for Green Plaza Branch is a modern branch of the company was opened
After my success in persuading the head of of the Board...The need to
go to the direct sale to the consumer Responsible for everything from a
to z .from choice the place of this branch and Basic setup to hiring the
employment and Evaluate them, make market plan and responsible for
planning, organizing, contouring, leading, Coordinating and Development to
achieve target and increase sales .
And After A Short Time It succeeded in proving his theory And that the latest
boom in sales of the company In the retail sector Using all the means
available
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Which is very limited and not commensurate with the success achieved
my team succeed to sell 100 car per month without any kind of commercials
only our vision (one for all & all for one )was the main reason to achieve goals
(3 years 7 months)
Alexandria, Egypt
courses: Page 5 of 5
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