Doha Hegazy, Recruitment Specialist

Doha Hegazy

Recruitment Specialist

Wasla Outsourcing

Location
Egypt - Cairo
Education
High school or equivalent, English Section
Experience
8 years, 1 Months

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Work Experience

Total years of experience :8 years, 1 Months

Recruitment Specialist at Wasla Outsourcing
  • Egypt - Cairo
  • My current job since March 2017
Customer Service Representative at Redington Egyp
  • October 2016 to March 2016

Handling Customers on phone Especially angry Customers.
* Mediator between Customers and Brand
* Updating customers about their Cases.
* Helping Customers get their rights for replacement or refund.
* Following up on customer inquiries, and making sure all problems are immediately resolved.

Customer Service at Vodafone UK
  • Egypt - Cairo
  • January 2015 to June 2015
Customer Service Trainee at Bloom bank Egyp
  • December 2014 to December 2014
Public Relations Representative at Egypt Air
  • Egypt - Cairo
  • September 2014 to September 2014
HR Trainee at Gastec
  • Egypt - Cairo
  • August 2014 to August 2014

Education

High school or equivalent, English Section
  • at Ain shams University
  • September 2018

Bachelor's degree, Accounting
  • at Ain Shams University
  • June 2016

Specialties & Skills

BILLING
JOB ANALYSIS
QUALITY
QUALITY CONTROL
RECRUITING
TELEPHONE SKILLS
COMMUNICATION SKILLS
CREATIVE
MICROSOFT EXCEL

Social Profiles

Languages

English
Expert