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Dominic Dsouza, Sales Director

Dominic Dsouza

Sales Director·HCL Technologies

United Arab Emirates

Master's degree, Sales and Marketing

Work experience

Total years of experience: 29 years, 6 months

Sales Director

May 2013 - Present

HCL Technologies

Dubai, United Arab Emirates

May 2013 - Present

Closely work with technology teams to design the most compelling solution - a win for customer and HCL
▪ Effective collaboration with the delivery organisation to ensure customer satisfaction for continued growth.
▪ Leading the engagement for First Gulf Bank, one of the largest banks in Dubai and HCL’s prime customer
▪ Led other engagements -Al Majdouie for End to End Infrastructure Services, and SAMBA being key
customers in the region.
▪ New customer acquisition for infrastructure services across verticals and countries Saudi, Oman, Qatar
and Turkey - added 6 new customer logos and engaging key BFSI customers
▪ Besides the focus on infra managed services, worked on niche proposals like SAP migration, cloud
services, digital transformations, security services, etc amongst other single tower service propositions.
Page 2 of 3
3i Infotech Ltd.
Company industry:
IT Services
Job role:
Sales

AVP & Head – Insurance, MENA Region

June 2011 - April 2013

3i Infotech

Dubai, United Arab Emirates

June 2011 - April 2013

 New customer acquisition for products and solutions/ services.
 Managing key customers of the organization- up selling services within customer accounts in MENA
 Leading multi-million dollar engagements and varied solution propositions to customers/ prospects
 Achieved $ 3.5 mn across 5 deals
Company industry:
IT Services
Job role:
Management

Strategic Account Manager

December 2009 - May 2011

3i Infotech Ltd

India

December 2009 - May 2011

ICICI Group Account Management - Single largest revenue account ($ 20mn +) within 3i Infotech
▪ Spearheading large SI engagements solutions like testing, virtualization with values up to Rs. 50 cr
▪ Managing delivery expectations through regular interface with several delivery units and customers
▪ Managing 100+ relationships including at executive levels to improve relationships and business
▪ Responsible for incremental revenue business of resourcing (more than 1000+ onsite resources)
▪ Interfacing with multiple OEMs like IBM, HP, Microsoft, etc. for joint GTM
Target : INR 150 mn, Achieved : INR 310 mn
Company industry:
IT Services
Job role:
Sales

Sr. Manager

January 2009 - December 2009

Mastek

Mumbai, India

January 2009 - December 2009

Account Management - for key customers of the organization- up selling within customer accounts.
▪ Strategic
Company industry:
IT Services
Job role:
Information Technology

Manager

November 2006 - December 2008

November 2006 - December 2008

Detailed proposals/ RFPs, negotiating and closing contracts, SOW, agreement terms on closure
▪ Handled products and services like Managed IT Services, BPO, Investment products, DMS, AML, BI
amongst others, closely working with these horizontal support teams for solutions to customers.
▪ Relationship management and new business initiatives for key customers like Oriental Insurance, HDFC,
Tata AIG, India Bulls, Future Generali, Aegon Religare, Reliance, Baroda L&G, Hero Ergo, LIC.
▪ Orders worth INR 185 mn against a target of Rs. 100mn achieved.
Mastek Ltd.,
Job role:
Management

Business Manager

March 2006 - October 2006

Mahindra Insurance Brokers Ltd

March 2006 - October 2006

Setting up of the corporate/ SME business channel; building & leading a team across India
▪ Liaison with various branches of Mahindra Finance for promoting insurance business
Company industry:
Insurance & TPA
Job role:
Management

Relationship Manager

January 2005 - February 2006

ICICI Lombard General Insurance Co. Ltd

India

January 2005 - February 2006

Driving sales for key relationships for Bancassurance - Monthly premium of INR 60 lacs approx.
▪ Strategies for promotions for penetration/ increased sales; Driving a team to achieve revenue targets.
Company industry:
Insurance & TPA
Job role:
Accounting and Auditing

Manager

January 2003 - January 2005

Anand Rathi Insurance Brokers (P) Ltd

January 2003 - January 2005

General insurance solutions for Corporate & HNI clientele
▪ Negotiating with all insurance companies for effective quotes and coverage.
Jhamb Infotech Ltd. (Franchises of reputed IT training brands)
Job role:
Management

Sales & Operations Manager

July 1998 - June 2002

Jhamb Infotech

Mumbai, India

July 1998 - June 2002

Leading multiple branch operations of IT Education franchisees of Concourse, Boston, and Gebbs
▪ Increased sales by more than Rs. 5 crore
Company industry:
IT Services
Job role:
Management

Sr. Executive Sales

July 1994 - June 1996

July 1994 - June 1996

Business prospecting, defining client requirements, providing optimum solutions to client needs.
Job role:
Sales

Education

Mumbai University

March 1998

March 1998

Master's degree, Sales and Marketing

India

GPA (percentage): 70%

GPA (percentage): 70%

Masters in Management Studies, Mumbai University

Mumbai University

March 1994

March 1994

Bachelor's degree, Electrical And Electronics Engineering

India

GPA (percentage): 65%

GPA (percentage): 65%

Electronics as major

Skills

CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
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DELIVERY
Expert
DELIVERY
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PROPOSAL WRITING
Expert
PROPOSAL WRITING
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SALES
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SALES
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CUSTOMER SATISFACTION
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CUSTOMER SATISFACTION
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FOCUS
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FOCUS
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INSURANCE
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INSURANCE
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LOGO DESIGN
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LOGO DESIGN
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MICROSOFT WINDOWS
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MICROSOFT WINDOWS
Expert
MIGRATION
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MIGRATION
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