Sales Agent
KLM Royal Dutch Airlines
مجموع سنوات الخبرة :32 years, 8 أشهر
Reservation, Ticketing & Cargo
Sharjah Airport Travel Agency
Sharjah, U.A.E
Sharjah Airport Travel Agency - U.A.E
Emirates Airline + Al Handal International - Iraq
Sales and
Aviation
•Setup from scratch (licensing to the actual) a travel and cargo agency (FAS Travel) for the group with the aim to manage the travel and cargo requirements/movements of the group. Headed the negotiations for the GSA of (passenger/cargo) for Hamburg International Airlines and Kosova Airlines(passenger/cargo) for internal Europe (as a feeder).
•Headed the team to bring in Bangkok Airways as a charter operator to Dubai and in the process of setting up a Marine Travel Division to handle Oil rigs (Momentum Group)
Dubai and Northern Emirates
•Account Consolidation and Account Acquisition
•Responsible for recontracting Travel Agents to GALILEO for the business year
Strategic Sales Planning / Market Expansion / Relationship Management
•Entrepreneurial sales management strategist with 15+ year record of achievement and demonstrated success driving Multimillion-Dirham sales growth in highly competitive markets.
•Provided the complete travel services for the company worldwide with staff strength of 16, 000.
•Brought in Government accounts like Dubai Airport Freezone, Dubai Silicon Oasis and Dubai Aerospace Enterprise with a total sales turnover of 3million a month of high yield travel.
•Negotiated with Emirates, British Airways and KLM Royal Dutch Airlines for corporate fares.
•Adept at driving growth of company revenues and improving sales team performance
•Tenacious in building new business, securing customer loyalty and forging strong relationships with external business partners. ( these are not job descriptions)
•Setup the Flight Firming department to avoid no-shows especially during peak periods when flights used by staff and corporates are critical on load factor
Dubai Internet City
•Advised clients on the finer points of difficult itineries, suggested new products like holiday packages, thereby increasing productivity. I was able to offer a comprehensive service in all aspects of travel including leisure.
•Issue tickets quickly, efficiently and correctly, utilizing all available automation ensuring at the same that the client’s needs are met. Also to ensure that unforeseen reissues, that may be required after commencement of travel, are made possible through the intelligent choice of documents
Increased sales from Saudi Riyals 1 Million to approximately Saudi Riyal 3 Million per month.
•Advised clients on difficult itinerates, suggested new products like holiday packages/Insurance/Fly Drive, and thereby increasing productivity. I was able offer a complete service in all aspects of travel.
•Issue tickets quickly and efficiently. Also providing my clients with best fare deals and being proactive in my approach to ensure that Al-Tayyar gained handsomely on commissions and super incentive schemes from the various vendors.
•Provided door to door cargo deliveries of personal effects of the staff for their end of contract benefits mainly to the United Kingdom, Netherlands, New Zealand, Australia, South Africa and Philippines
Reservation & Ticketing
Reservation and Ticketing Supervisor
•Setup the initial operations and brought about product awareness to the local market.
•Increased regional sales. Responsible for sales development, new market identification, penetration and contract negotiations.
•Gained new Corporate Travel Accounts
Reservation and Ticketing
Operations
Instrumental in setting up a travel shop for the sole purpose to provide the complete range of travel services for the following companies under the E O banner:
•E O office staff strength: 8, 000
•Dusit Dubai staff strength: 400
•Emirates Riding Centre staff strength: 250
•Design Division staff strength: 200
•Acquired the IATA/BSP accreditation for this travel agency, setup the reservation- systems. Entered into agreements with Howard’s Travel Group, Malta and Monarch-Charter Holdings Inc, U. K. and IBL Travel Group., Mauritius to gain footholds abroad for furthering our business prospects.
•Oversaw all sales and business development functions, including key account management, customer relationship development and contract negotiations.
•Due to staff strength in-house setup a Flight Firming Department which kept track of all staff flights and maintained and ensured their actual dates of departure and arrival thus minimizing No-Shows
Excellent knowledge of Galileo Core/Global Fares/Document Production/Galileo Queue Management and the Amadeus CRS
Excellent knowledge of Galileo Core/Global Fares/Document Production/Galileo Queue Management and the Amadeus CRS