Dona Barakat, Senior Recruitment & Employee Relations Specialist

Dona Barakat

Senior Recruitment & Employee Relations Specialist

Holdal Abou Adal Group

Location
Lebanon - Beirut
Education
Master's degree, Human Resources Management
Experience
14 years, 9 Months

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Work Experience

Total years of experience :14 years, 9 Months

Senior Recruitment & Employee Relations Specialist at Holdal Abou Adal Group
  • Lebanon - Beirut
  • My current job since October 2014

Recruitment & Selection
 Build the Recruitment & Selection function under the direction of the HRM
 Develop recruitment strategy including job posting optimization, recruiting marketing channel development, job boards, digital and non-digital employment marketing, comprehensive recruitment campaign planning, and talent planning.
 Manage and apply the recruitment process from inception to closing of the vacancy; sourcing, shortlisting and interviewing candidates within the agreed timeline to close a vacancy
 Draft various recruitment and selection policies
 Develop competencies based selection and conduct competency-based interviews and use appropriate assessment methods
 Develop competency-based assessment and testing criteria for recruitment
 Develop and execute talent sourcing plans and develop manpower plans
 Create a selection process using tests and assessment centers
 Conduct job analysis and write job descriptions as per Hay Group methodology capturing the key responsibility areas and competencies and update organizational structures in order to maintain clarity of roles and responsibilities as per HR guidelines
 Develop an exhaustive on-boarding program ensuring proper employees’ integration and communication of company’s values
 Participate in the on-boarding of new joiners by preparing welcome kits and/ or any relevant material to maintain a good integration process
 Develop relationships with third party recruitment agencies and staffing firms and manage the process.
 Provide recruitment counsel and guidance to hiring managers.
 Present job offers and counsel candidates on corporate benefits, salary and corporate environment.
 Conduct reference checks and /or send regret letters to candidates to close the recruitment cycle
 Manage the recruitment module to track applicants through the selection phase through to the on-boarding on the HRIS.
 Market Holdal as employer of choice, building and maintaining relations with external parties such as universities, colleges, recruitment agencies and other sources of potential candidates in order to enhance the corporate employment.
 Handle the “Join Us” page on the corporate website as well as the corporate LinkedIn page
 Build Recruitment reports and metrics
 Review role, responsibilities and structures to identify potential duplication of roles / optimization possibilities

Employee Relations
 Contribute to building strong employee relations and providing a first class customer service to Holdal employees
 Manage poor performers as per the company’s policy
 Prepare and handle the climate survey to measure organizational effectiveness
 Counsel employees on performance issues to improve performance
 Draft various employee relations policies
 Enhance interface between HR and operations
 Handle disciplinary issues as per company’s policy
 Enhance HR communication in order to send the right message across employees
 Organize social activities and maintain award programs
 Conduct exit interviews, summarizes findings, and discusses trends and concerns with senior management
 Provide advice and counsel to managers and supervisors regarding personnel practices
 Handle conflict management issues.
 Coordinate and facilitate grievance procedures
 Conduct investigations of employees for disciplinary matters, write reports regarding the investigations and make discipline recommendations

Change Management Team
 Create a strong corporate culture and help deliver the vision, mission and strategic goals of the company
 Manage the Change Management Team within the company
 Follow-up on all change management team ( CMT) activities, and act as change agent
 Develop the yearly and monthly plan of activities of the CMT
 Initiate a CMT Plan that includes different social activities to recognize/ motivate employees
 Manage and implement the CMT activities in order to create the needed culture at the organization

Human Resources Officer at MetLife Alico
  • Lebanon - Beirut
  • April 2011 to September 2015

Personnel:
• Monitor employee attendance, leaves and vacation balances, and staff loans, in order to issue monthly payroll in coordination with accounting department
• Carry necessary calculation for employee pensions
• Handle NSSF and Ministry of Labor papers with NSSF delegate
• Issue income letters, recommendation letters, memos, announcements and various attestations
• Coordinate with Group Medical department to issue medical insurance for new employees
• Maintain and update employees’ personnel files on HRIS
• Prepare various HR reports including turnover, head count and transportation reports
Recruitment:
• Draft job descriptions for new positions and update previously existing ones
• Create procedure flow charts and organizational charts
• Implement recruitment process including screening of CVs, conducting preliminary interviews and reference checks
• Coordinate with various recruitment and training agencies
• Create orientation program and perform on-boarding process for new hires
• Conduct exit interviews and ensure proper off boarding
Performance Management and Training:
• Assist HR Manager in performance appraisal, employees merit rating and increment letters
• Manage the internship program
• Conduct Training Need Analysis
• Coordinate with training agencies and venues for external trainings
HR Projects:
• Assist in the Employee Engagement Survey
• Draft action plan for Organizational Health in coordination with colleagues
• Coordinate with Compliance department to ensure that there is no breach of code of conduct
• Create Employee Handbook and presented it to management
• Handle all corporate social responsibility donations and recycling initiative
• Organize company events such as Children Christmas Party, Annual Lunch, and awards ceremony
• Represent Lebanon in the EMEA mini projects which includes informal listening, leadership, and recognition

Human Resources Representative at MAN Enterprise
  • Lebanon - Beirut
  • February 2010 to April 2011

• Maintained and updated the personnel of the Corporate Staff on the HRIS
• Monitored the attendance of employees on the HRIS, handled employee vacations, and issued related reports
• Coordinated with payroll to issue monthly salary through issuing employee attendance reports
• Issued various employee letters including CNSS attestation and letters of recommendation
• Developed an Employee Resource Guideline
• Created job descriptions in order to present to management
• Executed the recruitment and selection process through screening CVs, calling for interviews and preparing interview evaluation reports
• Performed induction of all new recruits
• Assisted in preparation of employee assessments
• Managed the Manpower planning on the HRIS
• Handled training activities that include contacting training agencies, registering employees and issuing training reports

Human Resources Executive at Construction Material Company
  • Lebanon - Beirut
  • July 2009 to October 2009

• Conducted Job analysis and prepared Job descriptions
• Handled all issues pertaining personnel including attendance and leave requests
• Drafted employee handbook and other new HR forms
• Performed the recruitment and selection process by screening and short listing candidates, interviewing candidates and evaluating
• Issued memos concerning various HR policies
• Prepared TNA and allocated the appropriate training for each employee

HR Intern at Crepaway Corporation
  • Lebanon
  • September 2008 to October 2008

Screening and short listing candidates, Data entry and filling, Assisting in NSSF procedure, Assisting in interviews

Education

Master's degree, Human Resources Management
  • at American University of Beirut
  • December 2013
Bachelor's degree, Business Administration - Human Resource Management
  • at Notre Dame University
  • June 2009

Specialties & Skills

Administration
Management
Leadership
Human Resources

Languages

English
Expert
Arabic
Expert

Training and Certifications

Certified Trainer (Certificate)
Date Attended:
May 2012
Valid Until:
September 2012
Motivation , Rewards and Recognition Certificate (Certificate)
Date Attended:
February 2012
Valid Until:
March 2012