Sales Advisor
Jawad Business Group
Total years of experience :3 years, 10 Months
* Greets customers immediately upon entering the store with a smile. * Creates a positive first impression for the customer through an energetic attitude and adhering to dress code. * Creates a sparkling clean and organized environment by maintaining store standards and cleanliness. * Provides customers with current relevant information about the product. * Sincerely thanks all customers for shopping at Shoe Citi as they exit the store, and invites them back. * Being responsible for processing cash and card payments. * Stocking shelves with merchandise. * Answering queries from customers. * Reporting discrepancies and problems to the supervisor. * Giving advice and guidance on product selection to customers. * Balancing cash registers with receipts. * Dealing with customer refunds. * Keeping the store tidy and clean, this includes hovering and mopping. * Working within established guidelines, particularly with brands. * Attaching price tags to merchandise on the shop floor. * Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc. * Receiving and storing the delivery of large amounts of stock * Keeping up to date with special promotions and putting up displays. * Participates in and attends all store meetings and other related functions. * Represents a positive attitude toward the merchandise, the brand and the company. * Assumes and completes other duties as assigned by store management.
* Ensure efficient and effective marketing, advertising and promotional planning through the marketing department. * Preparing of check request for different marketing and business development materials. * Assist in the marketing department for open house and groundbreaking activities. * Prepare proposals and handle admin work. * Plans, supports and manages exhibits, set ups, and trade events participation. * Assists in budget preparation, disbursement and liquidation of expenses * Process weekly commissions of agents based on (CMS) Commission Monitoring System * Present monthly production report and marketing activities * Respond quickly and efficiently to all incoming calls for information * Ensure that all incoming emails are replied to in a prompt fashion and with pertinent information * Prepare proposals for new and existing customers and facilitate showing of facilities and services * Contract bookings and assist sales consultants in the execution of sales processes * Generate lists of prospects and contact them by following standard operating procedures * Coordinate and execute sales and service events * Prepare sales related documents such as contracts and event orders * Promote awareness of company’s brand image * Gather materials and assemble information packages for specialized sales events * Contact customers, make appointments and relay information to designated sales personnel * Ensure customer satisfaction by accurately processing order * Collaborate with other departments to ensure that any issues are handled immediately * Maintain sales records and prepare sales activity reports * Record progress of all customer inquiries * Encourage repeat business by networking with existing customers * Provide input and ideas into marketing initiatives and assist in monitoring responses * Assist in actualizing MARKETING STRATEGIES and maintain business communication with customers * Communicate with distributors and company representatives to resolve queries aimed at business practices * Act as the face of the company by appearing in sales conferences and events
* Contacting new and existing customers to discuss their needs and to explain how these needs could be met by specific products and services. * Answering customers' questions about products, prices, availability, product uses, and credit terms. * Quoting prices, credit terms and other bid specifications. * Emphasizing product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations. * Negotiating prices and terms of sales and service agreements. * Set up and allocate rollout communications to update the program, enhance products, and guide the programs on marketing and tools of sales. Keep track of flowchart of marketing plans. * Give a handing help in such issues relating to finance: doing estimates, billing, making reports and invoices for fees, expenses relating to marketing, requests and documentation of cooperative advertising * Control response data of communications, other performance and marketing metrics. * Develop and keep track of a unified storage of presentations, materials on marketing and communications so that internal functional groups can easily access to.
