Head waiter
Nusr-Et Steakhouse, Four Seasons Hotel
Total years of experience :8 years, 9 Months
closely with the manager/asst. manager/supervisor
•Identifying key clients and develop effective client relations to create repeated and continued business.
•Attending sessions on food and beverage knowledge & sales training.
•Supporting the manager in implementing new initiatives that are relevant and promote organizational growth
•Ensuring security procedures are observed at all stages of the operation.
•Providing feedback on customer preferences and buying behaviour to the manager.
•Attending as required and always contributing to regular line management and team meetings.
Borgo Vecchio, 800 PIZZA LLC, Downtown Dubai
products at costumer locations and answering questions about them and services
•Drafting sales proposals and completing contracts
•Using networking opportunities to create successful on-going business relationships
•Assisting management in maintaining the standards by reporting any issues in terms of company’s products and services
•Exchanging selling and marketing strategies with colleagues
•Attending team meetings to maintain up-to-date knowledge and network with industry contacts
the customer as soon as they enter the store and making their presence special occasion
•Helping the customers in acquiring knowledge on particular product and purchasing them
•Keeping a complete track of sales done on particular day
•Ensuring all the products are available in the store and if not updating the store manager regarding the same.
•Solving customer queries or complaints related to the products that they purchase.
•Ensuring customers’ satisfaction and safety at store.
•Being updated with all price changes and discounts on particular products.
•Assisting the new employees in understanding rules and regulations in the store and giving appropriate training.