Divisions
The Sultan center wholesale store mangaf
مجموع سنوات الخبرة :2 years, 1 أشهر
Primary responsibility under the supervision of the section manager, responsible for over the counter selling through knowledge, courteous, friendly and efficient customer service.
Handle customer issues, resolution and communicate escalated issues to the Manager.
Supervise Sales Representativesby assisting for any concerns and product/service questions.
Create reports showing Sales %, adherence, and attendance etc. Make sure all employees adhere to company policies and procedures.
Deliver positive feedback, Employee Rewards and Customer Recognitions to employee.
Communicate all employee relations issues, concerns, and incidents to Sales Manager.
Monitors calls, provide feedback to all staff on sales %, install %, and quality assurance goals.
Assist the Department Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.
Coordinate with Department Manager in revising and implementing the sales strategies plans.
Assist the Department Manager in generating sales opportunities by identifying appropriate business targets.
Administer updates on the progress of on going promotions and provide information to the Buyer and Promotions team.
Conduct price check of all products in daily basis and ensuring no damaged items on the shelves.
Responsible for doing the Department Checklist as a daily Task and submit to the Store manager.