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تم إلغاء حظر المستخدم بنجاح
دونا Dsouza, Certificate Attestation Specialist

دونا Dsouza

Certificate Attestation Specialist·GloboPrime Documents Clearing Services LLC

الإمارات العربية المتحدة

الثانوية العامة أو ما يعادلها, Commerce

الخبرة العملية

مجموع سنوات الخبرة: 21 سنوات, 2 أشهر

Certificate Attestation Specialist

أبريل 2016 - يوليو 2017

GloboPrime Documents Clearing Services LLC

دبي، الإمارات العربية المتحدة

أبريل 2016 - يوليو 2017

In charge of complete Sales and Business Development cycle

Developing the website
SEO & Google Ads engagement
Developing global partner network
Driving revenues into the business
Developing corporate clients database
Ensuring complete customer satisfaction
Managing day to day operations of the company
Taking care of invoicing and accounting
Supplier interaction and payments
Ensuring right prices quoted to client
Market intelligence of competition
Marketing material (brochure design, wall graphics, roll up for events)

It is now gone 1 year into our business and I believe I am ready for any professional challenge related to running a brand new company in the UAE market.

مجال الشركة:
خدمات الدعم التجاري الأخرى
الدور الوظيفي:
المبيعات

Business Development Manager

مارس 2015 - مارس 2016

Vital Certificates Limited

دبي، الإمارات العربية المتحدة

مارس 2015 - مارس 2016

Vital Certificates, a UK brand were opening their first oversees branch in Dubai, UAE. I was selected from a candidate pool of 900 applicants.

My role involved setting up the Dubai office. Overseeing operations, sales strategies, building relationships with corporate clients, sourcing new global partners to help us attest our clients certificates.

Setting up of pricing was a key factor since the territory was a new one. Balance was of importance to not over charge a client but ensure quality and professionalism as a value add.

My role involved rigorous networking at the British business group, Australian business group etc.

My greatest achievement ever in my career was over achieving our target of 1 Million AED in just the first year of business in UAE.

This role prepared me at a 360 degree, it gave me confidence in being a leader and ACE business developer.

مجال الشركة:
مكاتب المحاماة
الدور الوظيفي:
المبيعات

"Business Development Manager"

أغسطس 2008 - سبتمبر 2014

Crown Relocations LLC

دبي، الإمارات العربية المتحدة

أغسطس 2008 - سبتمبر 2014

In the year 2008, i started working as a Corporate Services Manager and took care of several key accounts aiming at enhancing the revenues. I was accountable and responsible for processing, booking of controlled inbounds and third country moves from existing as well as new corporate.

When it comes to addressing client issues and ensuring high customer experience I have been liaising seamlessly with various business groups for increasing the business and enhancing Crown’s presence in the market. I also managed cross selling mobility services, records and fine arts business of crown relocations which generated significant revenues.

مجال الشركة:
الشحن
الدور الوظيفي:
الإدارة

Corporate Sales Manager

مارس 2008 - يوليو 2008

Gulf Agency Company LLC

الإمارات العربية المتحدة

مارس 2008 - يوليو 2008

I was personal responsible for working closely with overseas agents for mutual benefit & reciprocation of business and maintaining business ties. I efficiently handled preparation of Balance Score Card on a monthly basis for the reference of leadership.

مجال الشركة:
الشحن
الدور الوظيفي:
المبيعات

"Move Consultant"-International Moving, Logistics Services

أكتوبر 2005 - فبراير 2008

Gulf Agency Company LLC

الإمارات العربية المتحدة

أكتوبر 2005 - فبراير 2008

Here, I administered the complete logistics services operations and effectively managed several key accounts.I have also been instrumental in securing best rates from overseas agents and local freight companies for destination services and freight charges. I was also responsible for preparing service proposals for clients as per their requirement

مجال الشركة:
الشحن
الدور الوظيفي:
غيرذلك

Business Development Executive

ديسمبر 2004 - مايو 2005

INTEREM - Division of Freight Systems Co. Ltd

دبي، الإمارات العربية المتحدة

ديسمبر 2004 - مايو 2005

A short span of six months spent with Interem as an Executive for Business Development. I had started targeting potential accounts to enhance the existing business. I maintaining physical presence in the market and highlighted areas of improvement to the management. Pre move surveys and securing competitive prices from overseas partners was also part of my duties. This lead to competitive quoting and securing of corporate business.

مجال الشركة:
الشحن
الدور الوظيفي:
المبيعات

Sales Manager

أبريل 2001 - يناير 2004

Marco Polo Hotel

دبي، الإمارات العربية المتحدة

أبريل 2001 - يناير 2004

Started my career as a receptionist where I handled 300 corporate accounts and 30 key accounts. Here, I performed in managing my work for which I was conferred with a Letter of Recognition from the GM for achieving highest revenue in October 2003 since inception of Marco Polo; certificate for exemplary professionalism when hosting Dubai 2003 (World Bank Meetings) and a Certificate of recognition for being a member in the organizing team Annual staff get together

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
المبيعات

Front Office Receptionist/Supervisor

يناير 1997 - مارس 2001

Marco Polo Hotel

دبي، الإمارات العربية المتحدة

يناير 1997 - مارس 2001

The essence of being a supervisor lies in being organised. My profile as Front office supervisor was to plan day to day operations. Handling check-in and check out alongside monitoring cash flow. Group and VIP check-ins. Travel requirements for guests while arranging for leisure activity. Placing V. I. P. amenities.Reporting to Front Office Manager.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Receptionist

نوفمبر 1994 - ديسمبر 1996

Redington India

تشيناي، الهند

نوفمبر 1994 - ديسمبر 1996

Redington India - November 1994 - December 1996
Receptionist

• Handling incoming/outgoing calls/couriers.
• Checking telephone bills.
• Making travel arrangements/reconfirmation of air tickets.
• Attending to customers.

Certificate of participation in Redington Service Quality Team building seminar conducted by Mr. Ron Kaufman.

مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

St.Ursulas's Anglo Indian Higher Secondary School

أبريل 1988

أبريل 1988

الثانوية العامة أو ما يعادلها، Commerce

الهند

Skills

Relocation
Expert
Relocation
Expert
Logistics
Expert
Logistics
Expert
Business Planning
Expert
Business Planning
Expert
Key Account Management
Expert
Key Account Management
Expert
Business Development
Expert
Business Development
Expert
ACCOUNTS TO
ACCOUNTS TO
AND MARKETING
AND MARKETING
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
CONTRACTS
CONTRACTS
CORPORATE ACCOUNTS
Expert
CORPORATE ACCOUNTS
Expert
EXISTING ACCOUNTS
Expert
EXISTING ACCOUNTS
Expert
MARKETING
MARKETING
QUOTING
Expert
QUOTING
Expert
RECEPTIONIST
RECEPTIONIST
SALES
SALES
Relocation
Expert
Relocation
Expert
Logistics
Expert
Logistics
Expert
Business Planning
Expert
Business Planning
Expert
Key Account Management
Expert
Key Account Management
Expert
Business Development
Expert
Business Development
Expert

اللغات

الانجليزية

متمرّس

الفرنسية

مبتدئ

التاميلية

متوسط