Donna Mae Sanchez

• Serving as the primary receptionist (answering and directing incoming calls and greeting, directing, and assisting visitors)
• Coordinating incoming and outgoing mail, packages, and deliveries
• Assisting with clerical/bookkeeping duties and preparing daily bank deposits
• Maintaining office records, including records of all office expenses
• Organizing meetings & arranging appointments to all the staff of Institute
• Ordering stationery and furniture
• Dealing with correspondence, complaints and queries
• Preparing letters, presentations and reports
• Working with the Managing Director of Institute to refine and administer office policies and procedures
• Supervising and monitoring the work of secretarial, clerical, sales and administrative staff
• Liaising with staff, trainers and students
• Implementing and maintaining procedures/office administrative systems
• Delegating and organizing tasks to junior employees induction programmes for new employees
• Ensuring that health and safety policies are up to date
• Posting job ads and organizing resumes and job applications. Scheduling job interviews and assisting in interview process
• Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.)
• Conducting benefit enrollment process
• Administering new employment assessments

• Processing incoming mail from all department in the Head office as well as in all retail branches
• Creating and distributing documents for all the employees
• Ordering and setting appointment for the uniforms from the designated suppliers.
• Assist the new employee for the fitting of uniforms
• Providing customer service to organization employees
• Serving as a point of contact with benefit vendors/administrators
• Maintaining computer system by updating and entering data
• Recording the CCTV for Mystery Shoppers from the retail branches to review the probationary period Sales Staffs
• Reporting to HR Manager regarding the results of New staff status
• Record and Report the everyday attendance for the biometric machine and record the overtime from the regular time
• Maintaining calendars of HR management team, Head Office meeting and Sales Team meeting
• Compiling reports for all the employees
Recruitment/New Hire Process
• Explain company personnel policies, benefits, and procedures to employees or job applicants.
• Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
• Posting job ads and organizing resumes and job applications
• Scheduling job interviews and assisting in interview process information
• Ensuring background and reference checks are completed
• Overseeing the completion of compensation and benefit documentation
• Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.)
• Prepare badges, passes, and identification cards, and perform other security-related duties.
Purchasing / Branch Coordinator
 Processing invoices from various locations and suppliers for payment Report to the chief accountant and ensure posting of accurate accounting entries in company accounts.
 Providing support documentation for audits. Matching cheques to corresponding invoices
 Receive details of the sale transactions made by the organization and accordingly prepare invoices
 Coordinate with showrooms, clients and the organization's accounting department to resolve inaccuracies in computing values
 Auditing of Coupons and Gift Cards.
 Ensure completeness and accuracy of the invoice, in terms of name of concerned, item code description, quantities, amount payable and supplier’s name.
 Build productive trust relationships with customers
 Assured, understand and assessed the financial situations of custom

OTHER RESPONSIBILITIES

 Transferring of stocks to different showroom
 Printing of barcodes to all respective showrooms.
 In charge for the inventory of online promotion.
 Segregating of stocks to be dispatch to showrooms.
 Internal auditing to investigate and reports reasons for discrepancies.
 Maintain inventory of all office records and sales orders and compare current inventory and evaluate all stock to ensure absence of all discrepancies