Administrator
Intouch Relocations
Total years of experience :16 years, 7 Months
• Working closely with CEO, Operations Director and Account Managers
• Coordination of administration material, requests, mail and equipment on a daily basis and as required for department related activities and corporate events.
• Ensure administrative work undertaken complies with quality standards and is in accordance with department procedures, standards and policy.
• Provide a comprehensive admin systems support service including data entry, maintenance, update and support of relevant databases and in house equipment. Record transactional data in appropriate systems and produce reports as required .Collate, analyse, archive and retrieve data / information when necessary.
• Handle customer/employee requests, actioning transactions and queries in a timely manner and actively seek feedback to provide a high level of service with admin related queries. Obtain and disseminate information from relevant sections if not available.
• Complete timely and accurate processing of transactions, including audit, checking and necessary reconciliation for settlement of bills pertaining to corporate expenses and charges, as well as issuing relevant documentation.
• Provide comprehensive support in maintaining, issuing and tracking supplies, basic fixtures, fittings, and facilities utilisation to ensure safe operation where applicable.
• Dealing with letters and emails (Salary Certificate, Opening New Accounts and Cancellation, Request Letter to Etisalat, NOC Letters, etc)
• Assist in handling application for any kind of visa for all our superiors and employees.
• Organising and maintaining office systems
• Posting advertisements in Gulftalent to provide all recruitment administration support
• Manage the new joiner process from offer letter through to joining instructions and induction
• Handle health and safety processes and queries pursuant to health insurance.
• Assist in the development of HR policies and procedures
• Coordinating the delivery and pick up of business-related documents (checks, etc) through appropriate courier companies on behalf of staff and division managers. Maintaining accurate records on these transactions and reconciling them with monthly statement of accounts, as provided and/or requested by the Accounts division.
Working closely with our Managing Partner and Partner
Conducts conflict check before opening a new matter
Open a matter once conflict check is cleared
Recording time entries of the Lawyers through DTE Axiom sytem
Coordinates and arranges meetings, prepare agendas and/or attends and minutes meetings in order to support their efficient and effective operation.
Coordinate travel and accommodation requirements in connection with others and ensure arrangements in place for the Partner match his requirements.
Filter general information, queries, phone calls and invitations to the Managing Partner/Partner by redirecting or taking forward such contact as appropriate.
Performs general clerical duties including but not limited to: photocopying, faxing, mailing, labelling, filing (hard and softcopies) and database entry.
Screens incoming mail and/or telephone calls, redirects correspondence and callers to appropriate people and/or departments where required, obtaining additional information where necessary, to support the efficient operation of the department.
Dealing with letters and emails (Salary Certificate, Opening New Accounts and Cancellation, Request Letter to Etisalat, NOC Letters, etc)
Assist in handling application for any kind of visa for all our superiors and employees.
Organising and maintaining office systems
Posting advertisements in Dubizzle to provide all recruitment administration support
Manage the new joiner process from offer letter through to joining instructions and induction
Handle health and safety processes and queries pursuant to health insurance.
Assist in the development of HR policies and procedures
Manage the absence and holiday recording system including annual leave record and liase with Finance Manager
Coordinating the delivery and pick up of business-related documents (checks, etc) through appropriate courier companies on behalf of staff and division managers. Maintaining accurate records on these transactions and reconciling them with monthly statement of accounts, as provided and/or requested by the Accounts division.
Match project timesheets vs invoices of the monthly payroll for all 3000 consultants.
Check and verify calculations and posting/uploading into the Accounting System(Navision).
Setup monthly payroll payment online in HSBCnet, Corner bank and Emirates NBD banking system.
Resolve Payroll discrepancies by collecting and analyzing information from Consultants and Project Manager
Responsible for preparing recall/amendment letter requested by the bank concerning issues of bank details.
Receive and process payable invoices, expense forms, and requests for payment
Deal with daily transactions for the petty cash and ensure that reconciliations are completed on a weekly basis.
Prepares telegraphic transfer payments online through Emirates NBD
Gather all documents and preparing monthly report needed for client invoicing (cost reimbursable) assisting Accounts Receivable.
Prepare responses to correspondence containing routine inquiries.
Assists with Payroll audits
Ensure all filing is done in a timely and accurate manner.
Assist Finance Manager for any other adhoc tasks given.
Greet persons (sub contractors, guests & applicants) entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, quotations and other documents.
Transmit information or documents to customers, using computer, mail, or facsimile machine
Collect, sort, distribute and prepare mail, messages and courier deliveries.
Tidy and maintain the reception area
Handling travel and hotel bookings of all superior, employees & guests(including CEO, VP’s, and Manager)
Excellently handled Customer concerns.
Provided complete information to Clients on offered product.
Handled product follow-ups.
Carefully followed team’s defined process and procedures.
Assisted in ensuring company’s compliance with standards, policies and procedures.
Provided accurate response in a timely manner.
Regularly interacted with the team leader and assistant manager for updates.