Executive Assistant
Oman Insurance Company (
Total years of experience :13 years, 3 Months
Provides administrative support to the Head and diary management.
• Helps prepare reports and presentation.
• Handles department budget and helps prepare the budget process as well.
• Booking meetings, meeting rooms and conference facilities.
• Handling overall coordination of any events/conferences/meetings.
• Coordination of travel arrangements for any kind of overseas travel involved for all the employees
in the department (arranging of hotel, flights, visas etc.).
• Assist the Divisional Heads in their day to day activities and ensure that they comply with
deadlines and requests.
• Responsible for the smooth running of day to day affairs in the department/division.
Additional Duties & Responsibilities:
• Ordering and maintaining inventory of stationery, equipment, and other consumables.
• Oversees the HR requests of the staff in the department.
• Provides EA support as well to the Head of Legal department in the company.
• Handles projects as assigned by the Head.
• Liaise with staff in other departments and external contacts as required for fulfillment of specific
tasks.
Customer Service Front Desk
Client Engagement Department
Job Summary:
• Responsible for achieving customer delight by pleasantly and professionally servicing walk-in
customers as one stop shop by providing accurate and timely product/services information,
generating new business, servicing life cycle including renewals and executing other service
requests within defined authority.
• Act as a liaison among customer and various internal departments and resolve any emerging
bottlenecks/complaints with accuracy and efficiency.
• Responsible for servicing internal customers as per the roles and responsibilities defined from time
to time.
Additional Duties & Responsibilities:
• Front Desk Management
• Keeping the front desk tidy and presentable with all necessary material
• Ensuring cleanliness in the front desk area with amenities pertaining to customers are up to date
• Servicing Walk-Ins and Greeting the customer courteously and professionally with pleasing
personality
• Attending to the customers’ requirements diligently
• Providing information on OIC products by understanding customer requirements and executing
them as per OIC policy
• New Business Quote Conversion, Issuing policy documents, service documents and executing
other service requests accurately, efficiently and timely as per OIC policy and guidelines
• Inspecting the vehicles for the break-in Insurance as per Company guidelines
• Complaints Management. Registering customer complaints in the Complaints Management
System and resolve them either directly or conjointly with other concerned departments
• Others as prescribed by LM (A Project, A Report, Periodical Trainings & Any other activity)
Admin and Leasing Department
Job Summary:
• Approving of new listings placed by Agents in the CRM
• Monitors all advertisements in all Property portals used
• Prepares MOU/Contract for Sales Deals
• Provides CRM training to New Agents
• Calling prospective clients to find listings/properties
• Present properties and provided amenities in a positive light to prospective tenants
• Negotiate leasing terms and conditions and close deals
• Ensure proper maintenance and inspect properties
Additional Duties & Responsibilities:
• Attend to customer’s inquiries on properties advertised on Dubizzle, Signboards and etc.
• Lead follow-up
• Coordinate viewings & obtain feedback
• Monitor areas and follow-up with tenants as necessary
• Provides administrative support to the CEOs, Managing Director and Real Estate Agents.
Work closely with the President on various activities of the company
• Responsible for heavy calendar management
• Coordinate interaction with both internal and external executives,
• Answer phones and direct all incoming calls to appropriate party promptly
• Communicate and handle incoming and outgoing electronic communications
• Assist the president with preparation of presentation materials
• Conduct various research for the President
• Review and summarize miscellaneous reports and documents.
• Prepare background documents and outgoing mail as necessary
• Prioritize and manage multiple projects simultaneously,
• Follow through on issues in a timely manner and Remind division heads of priorities
• Coordinate activities with various division heads
• Make sure deadlines are met by division heads
• Attend meetings on behalf of the president
• Coordinate public and media relations
• Properly classify documents
• Arrange travel schedule and reservations for executive management as needed
To conduct marketing activities to increase the sales of the company through various locations
including:
• Identification of new customers.
• Visits and follow-up with existing customers.
• Preparation and submission of proposals to new customers.
• Preparation of Market Assessment.
• Preparation of Building Profile.
• Implementation of Promotional Activities to boost Sales.
• Competition monitoring.
• To prepare a program of marketing activities at the beginning of each week that would be
submitted to the Management.
• To prepare weekly marketing report on activities conducted for submission to the Management.
• To report marketing activities and feedback to the Management at the end of the week.
• To maintain a database on all clients called and met.
• To monitor the Philippines coffee industry in general for business opportunities that could be of
interest or issues that could be pertinent to the company.
Marketing Department
Primary Duties & Responsibilities:
• Conduct Market Assessment
• Handles schools for sport wear requirements
• Supports the Business development Manager in boosting company sales