Trainer and Head of women and children’s training
Jujitsu Warriors Academy
Total des années d'expérience :22 years, 10 Mois
Key Responsibilities:
• Motor Skills Development: Design exercises and activities that enhance motor skills like crawling, balancing, and coordination, laying the foundation for future martial arts training.
• Introduction to Basic Movements: Introduce simple jujitsu movements adapted for the age group, such as gentle stretches, rolling exercises, and basic grappling movements.
• Interactive Play: Incorporate interactive games and play-based learning to make the experience enjoyable and engaging for the babies, fostering social interaction and communication skills.
• Bonding and Trust Building: Establish a bond of trust with each child through positive reinforcement, gentle touch, and encouragement, creating a safe environment for exploration and learning.
Key Responsibilities:
• Curriculum Development: Organized the design and implementation of specialized training programs tailored to the unique needs and skill levels of women and children within the academy. Innovate instructional methodologies to ensure engaging and effective learning experiences.
• Instructional Leadership: Lead instructional sessions for both women and children, providing comprehensive training in jujitsu techniques, self-defence tactics, and martial arts principles. Foster a supportive and inclusive learning environment conducive to skill development and personal growth.
• Individualized Coaching: Offer personalized coaching and feedback to students, addressing specific strengths and areas for improvement. Employ motivational techniques to inspire confidence and perseverance among trainees, fostering a culture of continuous improvement.
• Community Engagement: Act as a brand ambassador for the academy, representing its values and mission within the local community. Organize outreach initiatives and workshops to promote the benefits of martial arts training for women and children, fostering a sense of empowerment and self-confidence.
• Administrative Duties: Oversee administrative tasks related to training operations, including student registrations, attendance tracking, and program evaluations. Maintain accurate records of student progress and achievements, facilitating informed decision-making and program adjustments. Achievements:
• Implemented a specialized self-defence workshop for women, resulting in a 30% increase in female enrolment.
• Recognized for outstanding instructional leadership and dedication to student success, receiving praise from academy management and positive feedback from students and parents alike.
• Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
• Calculate premiums and establish payment method.
• Call on policyholders to deliver and explain the policy, analyze the insurance program and suggestadditions or changes, or change beneficiaries.
• Confer with clients to obtain and provide information when claims are made on a policy.
• Contact the underwriter and submit forms to obtain binder coverage.
• Customize insurance programs to suit individual customers, often covering a variety of risks.
• Develop marketing strategies to compete with other individuals or companies who sell insurance.
• Ensure that policy requirements are fulfilled, including any necessary medical examinations and thecompletion of appropriate forms.
• Explain the features, advantages and disadvantages of various policies to promote the sale of insurance plans.
• Explain necessary bookkeeping requirements for customers to implement and provide group insurance programs.
• Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person to be insured, and discuss any existing coverage.
• Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
• Perform administrative tasks, such as maintaining records and handling policy renewals.
• Plan and oversee the incorporation of the insurance program into the bookkeeping system of the company.
• Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
• Supporting management and staff to help create their own successful and productive team and become effective team leaders
• Communicating weekly with Customers to ensure effective control and operation of all areas.
• Controlling management accounts with attention to essential criteria for net profit, including sales, shrinkage, wages, write-off, cash control and expenditure.
• Handling and swiftly resolving customer complaints in a professional and effective manner
• Responsible for seasonal event management for the company
• Encouraging the highest possible customer service standards from the team and maintaining the smooth day-to-day operation of the locations.
• Recruiting the sales team and delivering effective training.
• Maximising every sales opportunity by promoting the highest standards of customer care and recognising potential development and training opportunities.
• Supporting and coaching sales representatives to reach their full potential.
• Monitoring and controlling customer care, effective planning, staff training and development, organisation and time management.
• Responsible for meeting budgetary and sales targets through motivating and developing staff, consistently achieving and surpassing Key Performance Indicators
• Supervising, motivating and developing team reward and recognition programmes.
• Maintaining good staff relations through effective communication, leadership, discipline and motivation.
• Investigating and understanding weekly shrinkage issues.
Achievements:
• Managed the entire sales force, increasing sales by double-digit figures for two consecutive years.
• I was able to contract with huge events and companies.
• Restructured inside and outside sales departments for the company.
• Developed new client acquisition strategies for the sales team and subsequently trained the workforce in the new client acquisition program. Within two years, the number of active clients increased by 50% .
• Assisting with everything needed at the office, including procurement, translation (since most of the employees were Italians), filing, and arranging tickets and taxis for ex-pats.
• Contacting newspapers for tender publishing.
• Assisting the NGO lawyer with the NGO registration,
• Issuing legal documents, visas and residency permits for the ex-pats.
• Filing and archieving of documents.
