Doris Baez, Senior Sales Administrator and CEO/CFO Personal Assistant.

Doris Baez

Senior Sales Administrator and CEO/CFO Personal Assistant.

Neomedic EMEA DMCC

Location
United Arab Emirates - Dubai
Education
Master's degree, Human Resource
Experience
10 years, 3 Months

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Work Experience

Total years of experience :10 years, 3 Months

Senior Sales Administrator and CEO/CFO Personal Assistant. at Neomedic EMEA DMCC
  • United Arab Emirates - Dubai
  • April 2015 to March 2017

• Sourcing, arranging and organizing office supplies.
• Order management as per company and client SOP.
• Handling client’s stock arranging deliveries accordingly.
• Preparing Tender Quotes and arranging samples.
• Processing PO’s.
• Liaising with inspection companies (PSI).
• Monitoring shipments.
• Liaising with shipping lines and clients’ freight forwarder.
• Processing and handling shipping documents (OBL, CI, PL, CoA).
• Investigate and report customer complaints.
• Maintaining and expanding strong customer relationship.
• Creating presentations, sales reports, filing, courier and general admin duties.


CEO/CFO Personal Assistant:
• Responsible for diary management including travel arrangements and itinerary.
• Coordinating meetings preparing agenda’s, consolidating meeting documents.
• Primary contact for managing CEO/CFO visitor’s bookings
• Ad-hoc support negotiating corporate rates.

Sales Administrator at Ravensburger S.P.A.
  • Italy
  • October 2010 to March 2013

• Processing customer orders following internal procedures, contract and logistic customer's
conditions.
• Generating delivery order and sales invoice for orders processed in the warehouse
• Generate electronic invoices for special customers (EDI).
• Consigning order’s documentation and records management.
• Stock control of articles and coordinating productions with the warehouse.
• Coordinating and communicating with the clients to arrange delivery schedule.
• Direct contact for the customer for any enquiry, missing information, wrong details or conditions
on invoices.
• Monthly credit collection contacting the customer and sending letters of credit informing about
the statement of its account.
• Preparing weekly, monthly and year end closing reports.
• Contributing to team effort by accomplishing related targets as needed.
• Generating reports for senior management in reference to sales, consignment stock and
deliveries.
• Customer service support to final customers.
• Translations of new articles, instructions or text to support marketing department.
• Office duties.

Accounting at Indicom
  • Italy
  • March 2010 to September 2010

Reviewing and rechecking of invoices before their validation and registration in the system for
the customer ABB.

Accounting at Insac Madrid S.L.
  • Spain
  • October 2007 to October 2009

• Sending quotations to customer enquiries. • Issuing invoices.
• Organizing and controlling of personnel on each working area.
• Stock materials control, order when needed.
• Office duties.
• Checking and validating all invoices of suppliers and authorizing the payment. • Customer and Suppliers relationship.
• Controlling and communicating the weekly work of the employers to the manager
• Preparing the pay slips after operations manager's approval.
• Managing company cars and checking all maintenance and required controls are made
according to the traffic law.

Administrator of logistic at Movianto Seur Pharma
  • Spain
  • June 2006 to July 2007

• Processing orders and delivery.
• Follow all shipments status till delivery.
• Consigning order's documentations, important for special drugs.
• Recording all POD with customer confirmation.
• Customer relationship.

Assistant at Fugaz Soc. Coop.
  • Spain
  • July 2004 to May 2006

• Registering and submitting documents at all government offices as required for the city council
of Fuenlabrada, customers invoicing and credit collection.
• Managing and updating the customer data base being in contact with them to maintain the
relations.
• Office duties.

Education

Master's degree, Human Resource
  • at ETASS
  • February 2010

Specialties & Skills

Services Sales
Customer Service
Sales Management
Accounting
Logistics
Dynamics Navision 5.0
Auto Cad

Languages

English
Expert
German
Beginner
Italian
Expert
Spanish
Expert

Training and Certifications

Application Development Microsoft Dynamics Navision 5.0 (Certificate)
Date Attended:
September 2009
Valid Until:
October 2009
Accounting management (Certificate)
Date Attended:
May 2007
Valid Until:
July 2007
Master Full Immersion in Human Resources (Certificate)
Date Attended:
November 2009
Valid Until:
January 2010