Dory Younes, Regional Commercial Operations Executive

Dory Younes

Regional Commercial Operations Executive

Chalhoub Group

Location
United Arab Emirates
Education
Bachelor's degree, Business with emphasis in Marketing & Finance; Minor Studio Arts
Experience
11 years, 5 Months

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Work Experience

Total years of experience :11 years, 5 Months

Regional Commercial Operations Executive at Chalhoub Group
  • United Arab Emirates
  • My current job since November 2016

• Managing portfolio of brands across the Wojooh network - UAE, KSA, QTR, KWT, BAH, EGY, LEB, SYR, IRAN, IRAQ, JOR, MOR.
• Supporting local markets through trade marketing initiatives
• Analyse market trends and brand performance within our network
• Liaise with regional suppliers to maximize sell out and achieve growth across all categories
• Negotiating targets, in-store activities, GWP’s, and animations with regional
partners
• Finding additional opportunities to help increase the traffic of our store and grow our store KPI’

Commercial Operations Executive at Chalhoub Group
  • United Arab Emirates - Dubai
  • May 2015 to November 2016

• Liaise between the regional marketing team and the local retail stores to implement effective campaigns
• Handle the store operations of the UAE including executing in-store animations, developing sales/marketing operations, obtaining permits, keeping close
relationship with mall managements, negotiating mall podium spaces, and maintaining proper in-store experiences for our customers
• Analyse market trends and brand performance within our network
• Implementation of the in-store marketing animations and developing plans for future activities
• Liaise with suppliers to sell them animation spaces as well as mall podium spaces while growing profitability
• Create tactical events to help develop the business were needed based on
seasonality
• Forecast and place orders of all the GWP items and courtesy gestures
• Scout for additional opportunities to help increase the traffic of our store and grow our store KPI’s

Key Accounts Manager at Salam Studio & Stores
  • United Arab Emirates - Dubai
  • October 2013 to April 2015

• Overseeing Carrefour, Meera, & The Sultan Center accounts in Muscat ensuring growth throughout the health, beauty, & food categories
• Leading a team of 7 sales representatives tasked with qualifying new leads, sales & marketing and thus achieving short and long term targets. Resulted in an average
growth of 38% for Carrefour and 22% for Spinneys across all the categories in 2014
versus 2013
• Efficiently supervising the product portfolios of L’Oreal, Garnier and Bolton
International
• Ensuring business objectives of sales and marketing are met by the development,
adoption & execution of plans to maximize current business opportunities &
commercialize new ones across the country
• Accountable for evaluating and constructing sales forecasts and plan sales for new
and existing products
• Achieve objectives by successfully implementing promotional strategies and
monitoring activities in the market
• Recommend strategies to improve sales, by analyzing the brand portfolio through
consumer data, stock and sales analysi

Regional Brand Manager at l'oreal
  • Lebanon - Beirut
  • December 2012 to October 2013

• Carried out new product launches; supervised Garnier & LaScad portfolios in Levant Region
Deodorants - Narta & Garnier Mineral
Hair Care - Ultra Doux & Fructis
• Developed, recommended, and implemented effective promotional
activities and trade marketing plans
• Effectively planned & executed multiple campaigns, localized advertisement & creative material in the Levant region
• Understand prevailing market trends & issues by analyzing market shares,
consumer data & its impact towards the business. Also provide
recommendations to the management to grow the brand & meet consumer demands using Neilsen
• Provide recommendations to the management to grow the brand & meet
consumer demands using Nielsen
• Efficiently supported marketing objectives to increase distribution in
modern and traditional trade channels by liaising with other departments
• Forecast and track purchases
• Successfully launched Garnier Mineral BWC and Sport achieving a total of 2% MS in its category across all key accounts within 3 months of launch

Education

Bachelor's degree, Business with emphasis in Marketing & Finance; Minor Studio Arts
  • at American University of Beirut
  • January 2012
High school or equivalent, High school Diploma
  • at The American International School of Muscat
  • May 2007

Specialties & Skills

Brand Management
Key Account Management
Trade Marketing
operations
Adobe Photoshop
Adobe Illustrator
Verbal Communication (Public Speaking)
Team Building
Leadership
Advanced computer skills
Creative/Analytical Thinking
Quick Learner
Multi-tasking
Brand Management
Brand Management
Key Account Management
Budgeting/Forecasting
Operations
Photography
Marketing Research/Intelligence
Google Analytics & Social Media

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Communication Skills (Training)
Training Institute:
Starmanship & Associates
Date Attended:
August 2013

Hobbies

  • Photography
    Multiple Awards
  • Squash
  • Traveling