Doug Cleasby CITP MBCS CILT

Sayegh Group, established in 1932, is a leading multinational conglomerate of companies and investments spreading across the Arab World, Eastern and Western Europe and Asia. The Group’s core business lies in the production, distribution and export of paints whereby it owns fourteen paint and three resin plants worldwide

** Successful ERP selection process and engaged with delivery partners to develop a standard group template to facilitate unified business processes across all group companies.
** Achieved ISO27701 Information Security certification
** Introduced ITIL based KPI reporting and analysis processes.
** Local and wide area network infrastructure improvement project delivered.
** Relocated core business systems to Cloud based services reducing equipment and support requirements.
** Restructured global IT teams in line with hosted and centralized IT support needs.

• Part of the multi $bn Savola Group, one of the most successful and fastest growing multinational food groups in the Gulf and the Middle East Region, North African and Turkey, and has a wide portfolio of businesses & activities including Edible Oils, Vegetable Ghee, Sugar, Pasta, and Retail Hypermarkets, Supermarkets and convenience stores.


** In less than 1 month, led a fully integrated ERP Rollout for new company acquisition.
** 11% increase in sales compliance due to systemised routing, call and debrief controls.
** 9% improvement to core system availability due to country wide network stabilisation.
** Acting as adviser to functional heads in operational best practice was a key driver in maximizing the usage of existing business systems to a smooth transition from a sales to a distribution model.
** Business process re-engineering to improve working practices prior to Oracle Warehouse Management and Transport Planning system implementations.
** Implemented Centralised Client Help Desk improving client support, reducing support time and using the captured data to apply 80/20 rule to permanently resolve repeat client issues.
** Implemented IT Shared Services concept, bringing increased efficiency, process standardisation, improved service levels and reduced costs.
** Introduced ITIL Service Catalogue to develop and monitor business service KPI’s

Resulting from several years of under investment across their IT domain, Naghi-FMCG had an urgent need to stabilize kingdom wide infrastructure, core business applications and to build a robust platform on which to accommodate their business growth strategy.

** Maintained and managed Fleet Management systems for a fleet of 600+ sales vans
** Led a global application and infrastructure team to deliver on time and to budget, a fully integrated 3PL Warehouse Management System solution for the new state of the art MARS chocolate manufacturing facility at King Abdullah Economic City, Saudi Arabia.
** Stabilised country wide infrastructure and increased business systems availability by 30% to end users across a multi-site fast paced environment, exceeding the 99.8% availability target.
** Implemented asset management and tracking systems, fully integrated with existing corporate ERP applications in only 3 months, securing asset distribution and maintenance contracts with Mars Middle East.
** Secured major business contracts with Global players with the promotion of IT strengths and capabilities.

Consulting and certification services to business wishing to achieve ISO 9001, ISO 14001, ISO 18001 ISO 27001 and ISO Integrated Management Systems accreditation.

** Car manufacturing giant Honda required all applicant companies to hold current ISO 9001 and ISO 14001 certifications to be considered for their recycled plastic supply contract. A dual quality and environmental system was implemented and accredited in only 5 months of engagement enabling our client to secure the lucrative contract.

Supplying IT and Business consultancy to the FMCG, Logistics and manufacturing industry.

Using a balanced view of strategy, people, process and technology, working with organisations to understand their unique business needs, and to develop and implement IT systems, solutions and strategy that provide measurable value quickly.


** Eliminated administration overtime budget, improved processing and administrative efficiency by 22% for a large UK haulier, enabling additional contract work to be effectively managed without the need for extra resource.
** Developed and implemented a warehouse management and related systems optimisation plan within 3 months of engagement for one of Saudi Arabia’s premier FMCG companies.
** Retained and extended our UK clients’ logistics contract with international retailer Tesco through a series of technology driven performance strategies.

A UK division of South Africa’s Super Group providing Logistics and Supply Chain Management solutions to Kingdom wide service providers the including British Oxygen Company, Wickes, P&H (Shell forecourts).

** Lead the project implementation division to deliver multi-million pound complex software and hardware integrated solutions into the Logistics and Retail sectors, managing both internal and external stakeholders.
** Key member of the executive team, contributing to all aspects of the running of the business and its strategy development.

At the time, one of the UK’s largest private logistics solution providers having grown from 1 truck in the 1950’s to over 500 in 2003 and extended storage business with 8 warehouses country wide.

Latest technology was required as part of a business re-invention in an attempt to deliver efficiencies and competitive advantage to secure national and international contracts.

** Delivered an integrated product tracking and signature capture applications in only 3 weeks’ securing warehouse and transport contracts for the UK 2012 Olympics developments.
** Secured new and extended existing customer contracts based on their confidence of Stiller Group IT systems and project management capabilities - Hallmark Cards, Henkel, FHP Vileda, Tetley, Next, SCA Hygiene

Having grown from a small fleet of trucks to an international presence spanning the logistics, energy, mining and industrial services industry, Hargreaves needed to devise common processes and systems to manage such a wide diversity within their vertically integrated business.

** Sourced, delivered and implemented a stock management and fleet control software project, handling over 4 million tonnes of product movement per annum.
** Obtaining full stakeholder engagement to implement corporate “drill down” dashboard reporting suite for both operational and financial information giving much needed visibility across the organisation,

** Stabilizing infrastructure and system performance improvements by 30% exceeding 99.8% availability targets.
** Successful in introducing Citrix client server strategy reducing both system administration requirements and remote maintenance requirements

Global player in the construction, aggregates and building materials industry.

** Multi-disciplined and progressive roles spanning manufacturing, purchasing, finance, logistics and information technology with this global manufacturer of cement and aggregates gaining a valuable and in depth knowledge of corporate operations and business in general.