Dr. Muhammad Farhan, Managing Partner

Dr. Muhammad Farhan

Managing Partner

Global Consulting

Location
Jordan - Amman
Education
Doctorate, Business Economics
Experience
35 years, 7 Months

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Work Experience

Total years of experience :35 years, 7 Months

Managing Partner at Global Consulting
  • Jordan - Amman
  • My current job since July 2009

To manage and lead consulting projects for the company in areas such as strategic planning, re-engineering, policies and procedures, HR, feasibility studies, implementation of Excellence models, and risk management

General Manager at Credit Card Services Company - CSC - Jordan
  • Jordan - Amman
  • My current job since June 2004

- Manage the Credit card Business for the company this includes:
1- Card Issuance.
2- Card Acquiring on ATM's and POS
3- ATM Driving through Virtual Switch.
- Formulate the strategy and objectives for the company.
- Market company's services to targeted customers especially banks in the region.
- Study the volume of card portfolio with member banks and suggest corrective actions to increase portfolio.
- design and develop products to be offered by the company.

Senior Manager Corporate Excellence at Dubai Electricity and Water Authority
  • United Arab Emirates - Dubai
  • My current job since March 2014

I manage the corporate excellence department with all excellence activities
For more informaion please visit my projects page:

https://sites.google.com/view/maf109/home-projects

Advisor to The Chairman at Jordan Security Commission
  • Jordan - Amman
  • July 2007 to November 2011

This is a consultation position where I am responsible for the development of all systems in JSC including the development for the organizational structure, HR, processes, strategic planning … etc.

Executive Manager- Busisness Development and Product Mnanagement at Housing Bank for Trade and Finance
  • Jordan - Amman
  • October 2002 to June 2004

I was responsible for four centers;
o Research and Development Center (R&D): which is responsible for market researches, development & improvement of new / existing products and channels.
o Services and Product Center: which is responsible for product management including marketing on corporate level, products’ evaluation, improvements of policies and procedures, and all processes at branch level.
o Cards Center: which is responsible for cards management (credit, debit, charge, prepaid) including their processing.
o Data Warehouse Center (DWHC): which is responsible for all data of the bank in terms of : management, analysis, & utilization by users.

My Main responsibilities are :
--setting up a unique methodology for products and channels development
-- Identifying strategic objectives, projects, and role of Development Department.
--Conduct planning setups for projects in Development Department.
-- Benchmarking competitor’s products against Bank to evaluate position market share outstanding.
--Participating positively in a number of steering committees in the bank.
-- Planning and following up market researches and studies to support Business Development .
-- Supervising the performance of all Electronic Cards Business in the bank.
-- Forming bank strategies and plans regarding development, retail products and cards to ensure bank market share in Jordan and branches outside Jordan in all retail services.
-- Supervising the performance of all of the Data WareHouse.

Quality Assurance Manager- Management representative for Quality at Housing Bank for Trade and Finance
  • Jordan
  • September 1999 to October 2002

- Manage and supervise the Quality Management System in the bank.
- Manage and control all policies and procedurs of the bank.
- The responsibility of the process development in the bank.
- Supervise the web sites of the bank ( internal and External )
- plan and execute the internal audit on quality ( 42 Auditor in the bank )

Head of Process Development - Internal Audit at Housing Bank For Trade and Finance
  • Jordan
  • January 1996 to August 1999

_ Responsible for reviwing and improve processes in the bank.
-- Conduct audit programs for the purposes of development.
-- Review all activities to rationalize them.

Differnent positions in Branches at Hosing Bank for Trade and Finance
  • Jordan - Amman
  • October 1988 to May 1996

See my CV for Details

Education

Doctorate, Business Economics
  • at Jordan University
  • February 2014
Diploma, Excellence Models Assessor
  • at EFQM
  • February 2013

This is A certified Assessor in Excellence models

Master's degree, Fianance
  • at Amman Arab University
  • March 2003
Diploma, Certified Public Accountant (CPA)
  • at Delawre Board of Accounatancy
  • February 1997
Bachelor's degree, Fiance and Accounting
  • at Yarmouk University
  • January 1986

Specialties & Skills

Management
Internal Audit
Management Analysis
Marketing
MS-Word
MS Powerpint
MS Access
MS Excell
Visual Basic
HTML coding and ASP Coding
Presentation Skils
Training Skills
Strategic Planning
Excellence Models Assessment
Consulting
EFQM Model
Management

Languages

Arabic
Expert
English
Expert

Memberships

AICPA
  • Member
  • May 1997
ASQ-American Aociety fro Quality
  • Member
  • February 2002
JSQ-Jordan Society for Quality
  • Member
  • May 2000
Institute of Managerial Consultants
  • Member
  • June 2004