Lead Auditor/Trainer
TUV NORD MIDDLE
Total years of experience :10 years, 10 Months
• Conducted third party certification audits for various clients for standards ISO9001 QMS, ISO45001 OHSMS, ISO22000 FSMS and HACCP System.
• Verified client management system against certification standards requirements and as per audit criteria.
• Conducted second party audit and inspection in retail and hospitality industry.
• FSCC Specialist approved by YUM for Pizza Hut stores food safety audit across GCC region.
• Approved as auditor and Food safety trainer for Carrefour retail stores and Carrefour Suppliers across GCC region.
• Maintained effective and efficient audit planning, preparation, performance, reporting and closing out of audits.
• Conducted basic and intermediate food hygiene training and HACCP internal audit training.
• Maintained professional and technical knowledge by attending educational workshops, participating and professional societies and reviewing professional publications.
• Freelancer auditor & trainer from March 2018 till August 2018, Doha, Qatar
• Conducted internal assessment based on ISO standards identifying non-conformities and good practices.
• Recognized training needs planned and performed training in areas of hygiene, Health and safety and sustainability.
• Resolved and rectified QHSE issues or any processes which found noncompliant with specified requirements.
• Conducted the internal audit as per the internal audit plan and followed up with proper preventive and corrective actions.
• Reviewed and analysed business statistics and customer satisfaction.
• Produced performance reviews of food safety, Health and quality issues.
• Assisted in delivering that the quality system documentation is implemented, controlled and effective.
• Line Managed the Quality Coordinators and Quality & Hygiene Manager.
• Created and implemented documented security management system based on International standards
• Leaded food safety team through ISO22000 FSMS and HACCP recertification process.
• Leaded the transition and recertification of ISO90001 QMS.
• Conducted systematic inspection, monitoring and maintained quality, food safety and hygienic activities through operation.
• Coordinated with legal authorities regarding food safety and achieved 2 appreciation letters from Ministry of Public Health.
• Conducted training on HACCP, hygiene and food safety which enhanced staff competency.
• Maintained and updated food safety manuals, documents and controlled records.
• Planned for food safety and controlled hygiene during catering to many projects included Sedra Hospital, Aljazeera Media Network and Qatar Foundation Schools.
• Conducted investigations and responded to food safety alerts which enhanced customer satisfaction.
• Conducted internal audit, Supplier audit and mock recall which maintained conformity of food safety management system.
•Participated in Setting up HACCP and ISO22000 system
•Ensured the operation meets and exceeds quality, distribution and production guidelines as set by international Rixos Group requirements
•Ensured Effective implementation of HACCP, Food Safety and Personal Hygiene Standards
•Carried out internal Food Hygiene Audits and Quality Audits
•Assisted the Quality and Training Department in providing adequate in-house training / refresher sessions pertaining to Food Safety, HACCP, Hygiene & Sanitation and Chemical handling.
•Managed day to day activities of Food Safety and maintained Hygiene records, appropriately.
•Routinely inspected all equipments and fixtures, all stores and ensured that they are in proper working order and in good condition.
•Handled and investigated product feedback and complaints.
•Reported findings and liaised with the concerned departments on consistent preventive / corrective actions.
•Maintained Document Control System, including follow up on training completion for different departments in the facility
•Conducted inspections, training and supports production, sanitation, maintenance, and warehouse departments when food safety, quality or compliance issues arise
•Conducted internal audits to ensure effective implementation of food safety and quality management system.
•Maintained quality policy, Reviewed documentation and ongoing quality improvement processes.
•Conducted Risk Assessment and hazard analysis to new products
•Initiated and developed database to record and analyze customer complaints
•Conducted updating of food safety management system
•Guided groups of employees through GHP, HACCP and food safety training
•Coordinated, monitored and maintained pest control activities
•Conducted food sampling in co-ordination with production
•Responsible for decision making and assessment of meals from delayed and cancelled meals.
•Second party auditor to point well-approved suppliers.
•Ensured that all of the company staffs are food safety trained and are implementing the standards.
•Assisted Hygiene Manager to achieve quality objectives
•Coordinated the use of the manpower, facilities and other resources
•Monitored CCP, OPRP and reported major findings
•Reviewed for proper preventive and correction actions
•Maintained high standard of hygiene at our locations matching with international standards.
•Secured cleaning programs and coordinated pest control activities
•Directly supervised food safety team and conducted staff performance evaluation
•Conducted inspection of raw material through process steps until delivery.
• Veterinary medicine B.SC. • Zagazig University 2011. • Attendant in food control diploma in zagazig university