Technical Support Engineer - IT
شركة الشايع الدولية للتجارة
مجموع سنوات الخبرة :11 years, 10 أشهر
• Handling daily/weekly missing sales and regenerate missing data,
• Provide troubleshooting and technical support via phone, web. Based on tools and email.
• work on stoke take scanners.
• Work on VNC, VPN, Putty, cute FTP, AD, SQL log, my SQL to
Execute some scripts or solve problems.
• work on Footfall Cameras/iPads/stores screens /tills scammers.
● Starbucks had more than 40 Stores as Challenge to open in the same year. (2021).
● Ajdan Walk Restaurant project in Khobar. (2019).
● Handling Retail & Food stores.
● Over 100 Store have been controlled since I joined Alshaya Group.
● Assistant on administration work related to the IT Manager
Asset Tracking - AKO and Site
, N/W form Tracking, Windows 7
Enterprise ( Data backup/Restore ),
PST backup,
AD Vs HRMIS
verification,
CD Asset List.
Assistant to the IT Manager
➢ Degree: Bachelors degree in Information Technology (IT) ➢ University: Ahlia University- Manama, Bahrain ➢ Date of Graduation: July 2011 ➢ GPA: 2.4/4