Founder/HR & OD Consultant
Al Hail Hills Business Systems
Total years of experience :26 years, 9 Months
Partnered with prestigious organizations (The Address Group, Ahmed Bin Majid School, Nextech, The One Brokerage, Royal Titan Group) to streamline business processes and optimize HR systems.
Developed and implemented a proprietary methodology for enhancing people performance, resulting in measurable improvements in productivity and engagement.
Successfully navigated the unique HR challenges of both large and small businesses, creating tailored solutions that drive efficiency and adaptability.
Developed a comprehensive competency framework and suite of performance measurement tools, enabling targeted training initiatives and skill development across the unit.
Conducted thorough training needs analysis and designed tailored development programs to address identified skill gaps and enhance team capabilities.
Oversaw training, HR outsourcing, and HR consultancy units, driving strategic planning, sales, marketing, and product development initiatives to achieve key business objectives.
Provided comprehensive HR consulting in areas including strategy, organizational development, succession planning, engagement, culture, and transactional HR functions (setup, recruitment, orientation, relations, surveys, performance management, etc.).
Successfully led and completed the A'Namaa Poultry Co. S.A.O.C project as Lead Consultant, showcasing expertise in project management and HR consulting.
Built and led the HR department from the ground up for the National Engineering Office, later expanding into a Group HR & Administration Manager role to establish policies and procedures across multiple companies.
Played a key role in achieving ISO certification for the National Engineering Office, demonstrating a commitment to quality and process improvement.
Establish a fully functioning human resources department for the organization along with the design and implementation of policies and procedures. Established SOP's and process documentation with a focus on obtaining ISO certification for the organization.
Supported the Director of Human Resources Development in implementing HR policies and best practices across key areas (organizational development, job descriptions, performance management, training) within HH. Sheikh Mohammed bin Rashid Al Maktoum's Engineering Office.
Partnered with business units to provide strategic HR support, driving achievement of short- and long-term goals and fueling sustained growth across the UAE and Middle East region.
Collaborated with various business units to achieve their project goals by ensuring people resource and engagement requirements were met.
Oversaw resource planning, allocation, and talent development for new and existing outlets. Managed key HR functions including training programs, induction, payroll, policy updates, employee communication, disciplinary procedures, performance management, and overall HR service improvement.
Spearheaded the establishment of staff housing for 900+ employees, managing everything from initial setup to ongoing operations. Oversaw design, resource allocation, hygiene standards, cafeteria requirements, and ensured top-level EH&S compliance.
Recognized for improving internal communications, staff accommodations, hygiene, and employee motivation, directly contributing to high employee satisfaction scores. Developed and managed HR budgets while enhancing service and food quality. Additionally, oversaw the Security and Transport departments.
Promoted from Personnel Coordinator to Assistant HR & Admin Manager for my ability to deliver top-tier HR support to staff and leadership in alignment with Crowne Plaza corporate policies.