Founder/HR & OD Consultant
Al Hail Hills Business Systems
Total years of experience :26 years, 9 Months
Established in 2016, Al Hail Hills Business Systems is a privately held Omani-owned company registered with the SMEs Development Authority.
Developed and implemented the innovative 4Ps Model, a strategic framework integrating business process management, HR systems, performance optimization, and digital solutions (websites, tools, SaaS). This model delivers results, streamlining operations, boosting efficiency, and driving growth. My track record demonstrates success in leading cross-functional initiatives that transform businesses and generate measurable impact.
Implemented and provided key services based on this methodology to The Address Group, Ahmed bin Majid Private School, Nextech, and Sahara Oil & Gas Ltd.
Developed a comprehensive competency framework and a suite of performance measurement tools, driving targeted training initiatives. Analyzed training needs across the unit, tailoring development programs to close identified skills gaps and boost overall team capabilities.
Oversaw training, HR outsourcing, and HR consultancy units, driving strategic planning, sales, marketing, and product development initiatives to achieve key business objectives.
Provided comprehensive HR consulting in areas including strategy, organizational development, succession planning, engagement, culture, and transactional HR functions (setup, recruitment, orientation, relations, surveys, performance management, etc.).
Headed and completed the A'Namaa Poultry Co. S.A.O.C project as Lead Consultant.
Built and led the HR department from the ground up for the National Engineering Office, later expanded into a Group HR & Administration Manager role to establish policies and procedures across multiple companies. Spearheaded the team that achieved ISO certification for the National Engineering Office.
Establish a fully functioning human resources department for the organization along with the design and implementation of policies and procedures. Established SOP's and process documentation with a focus on obtaining ISO certification for the organization.
Supported the Director of Human Resources Development in implementing HR policies and best practices across key areas (organizational development, job descriptions, performance management, training) within HH. Sheikh Mohammed bin Rashid Al Maktoum's Engineering Office.
Partnered with business units to provide strategic HR support, driving achievement of short- and long-term goals and fueling sustained growth across the UAE and Middle East region.
Collaborated with various business units to achieve their project goals by ensuring people resource and engagement requirements were met.
Oversaw resource planning, allocation, and talent development for new and existing outlets. Managed key HR functions including training programs, induction, payroll, policy updates, employee communication, disciplinary procedures, performance management, and overall HR service improvement.
Spearheaded the establishment of staff housing for 900+ employees, managing everything from initial setup to ongoing operations. Oversaw design, resource allocation, hygiene standards, cafeteria requirements, and ensured top-level EH&S compliance.
Recognized for improving internal communications, staff accommodations, hygiene, and employee motivation, directly contributing to high employee satisfaction scores. Developed and managed HR budgets while enhancing service and food quality. Additionally, oversaw the Security and Transport departments.
Promoted from Personnel Coordinator to Assistant HR & Admin Manager for my ability to deliver top-tier HR support to staff and leadership in alignment with Crowne Plaza corporate policies.
