Dunja Bezdrov, Gallery Manager

Dunja Bezdrov

Gallery Manager

Gallery One

Location
United Arab Emirates - Dubai
Education
Master's degree, Master of Communication, Course in Business Communication/PR
Experience
4 years, 2 Months

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Work Experience

Total years of experience :4 years, 2 Months

Gallery Manager at Gallery One
  • United Arab Emirates - Dubai
  • February 2014 to February 2015

Overall accountability for sales growth and profitability throughout each area of the Gallery;
Motivating and supporting team members to deliver KPI's and operations compliance;
Ensuring excellent standards in customer service;
Advising and assisting clientele on the selection, purchase, installation and maintenance of artwork;
Maximizing product placement effectiveness;
Organizing, preparing and arranging promotional materials;
Contributing innovative ideas, recommendations and advertising solutions for the company;
Developing client lists by psycho-graphics by notifying potential clients of particular works/exhibitions;
Employing creative approaches to engage with new and existing audiences;
Responding promptly and resolving customer inquiries and complaints;
Conducting PR activities for managed galleries;
Documenting and maintaining reports related to customer feedback.

Marketing Executive at BSA Consultants
  • United Arab Emirates - Dubai
  • August 2013 to February 2014

Identifying key target audiences;
Assisting clients to discuss their advertising needs, aims and objectives;
Presenting campaign ideas and solutions;
Preparing proposals for potential clients and financial budgets; Communicating feedback to the creative department for campaign phase discussion;
Identifying leads and maintaining records with accuracy;
Monthly report to Senior Management including progress and objectives.

Gallery Assistant Manager at Gallery Safet Zec
  • Bosnia and Herzegovina
  • December 2011 to March 2013

Ensuring the smooth day-to-day running of the gallery;
Assisting in planning and organizing of the exhibitions and conducting all PR activities;
Arranging transportation of Artworks to and from the gallery, both nationally and internationally;
Organizing equipment hire and ensuring correct installation of the artwork.

Public Relationship Manager at SOS Design Festival
  • Bosnia and Herzegovina
  • January 2012 to December 2012

Organizing and coordinating design lectures, workshops, exhibitions and Pecha Kucha Night;
Supervising volunteers and managing training requirements;
Team assistance through motivation and empowerment;
Sourcing sponsorship opportunities and attending meetings;
Media relation activities with target channels;
Press release and media kit content creation;
Scripting, editing and arranging production of newsletters;
Creating content for Social media PR;
Updating web portal with latest content and news.

Public Relations Manager (Project) at World University Service (WUS) Austria
  • Bosnia and Herzegovina
  • February 2011 to January 2012

Developing and executing a PR Campaign for the project "Children's University in BiH";
Co-authoring and designing the publicity brochure for the project;
Promoting the Project through Social media channels;
Maintaining WUS Austria’s website with the updates and photography’s of the Project.

Project Assistant (Internship) at CHwB
  • Bosnia and Herzegovina
  • September 2010 to May 2011

Assisting in PR activities related to 1+1: Life & Love Simultaneous Exhibition which was organized in six Balkan Countries;
Traveling and visiting all exhibitions and writing daily reports;
Attending Lectures and workshops about the importance of marketing in Museums and Art Galleries;
Developing and maintaining successful working relationships with curators and artists.

Education

Master's degree, Master of Communication, Course in Business Communication/PR
  • at Faculty of Political Sciences
  • April 2013

Thesis title: “Guerrilla marketing in Museum of Sarajevo”. Developing and conducting complex measures to improve Guerrilla marketing and PR activities of the ‘Museum of Sarajevo'.

Bachelor's degree, Bachelor of History of Art and Bachelor of Library Studies
  • at Faculty of Philosophy
  • June 2009

Specialties & Skills

Creative Strategy
Marketing Communications
Customer Service
Cultural Events
WordPress
Microsoft Office Suite
ADVERTISING
CUSTOMER RELATIONS
CUSTOMER SERVICE
EXHIBITIONS
FASHION
Adobe (InDesign, Photoshop, Illustrator)

Languages

English
Expert
German
Expert
Bosnian
Expert
Croatian
Expert
Serbian
Expert

Training and Certifications

Winner of the "Best young designer" Award at Fashion Week Sarajevo contest (Certificate)
Date Attended:
January 2006
Valid Until:
January 9999
Goethe Institut - G1 (Certificate)
Date Attended:
June 2010
Valid Until:
January 9999