Dunja Bezdrov, Marketing Communication Manager and Brand specialist

Dunja Bezdrov

Marketing Communication Manager and Brand specialist

QSS

البلد
البوسنة و الهرسك - Sarajevo
التعليم
ماجستير, Master of Communication, Business/Corporate Communications
الخبرات
10 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 8 أشهر

Marketing Communication Manager and Brand specialist في QSS
  • البوسنة و الهرسك - Sarajevo
  • أشغل هذه الوظيفة منذ أبريل 2020

Founded in 1997, QSS is a world-class, award-winning software, system integration, and Cloud provider delivering market-proven solutions to the Fintech, Telco, Government, and Banking industries, with an exceptional track record of successful implementations.

At QSS, I'm responsible for marketing communication - the corporate look and feel, the external communication, product & services, and a lot of brainstorm and idea generation. In addition, I work as a Brand designer for QSS. I have rebranded the entire image of QSS and its products and services. The main goal was to prepare the brand for the international market and communicate it effectively. My brand vision was to communicate professionalism, transparency, and honesty to all stakeholders, creating a circle of trust. I am also responsible for new content creation to establish a clear and concise brand voice, tone, and personality of the company and develop visual concepts for digital campaigns, product brochures, print, product videos, and designed the new QSS website.

Head Of Marketing في ABC TECH
  • البوسنة و الهرسك - Sarajevo
  • يوليو 2018 إلى أبريل 2020

ABC TECH group is an international banking technology provider headquartered in Luxembourg, one of the largest financial centers in the world. The company is bringing platform-based solutions to the Banking and Financial industry, helping gthem accelerate their digital transformation.

During my time at ABC TECH Group, I was responsible for corporate communication, product marketing, and creative production.

Let's highlight it:

✔Developed a Corporate communication strategy for ABC TECH Group - the journey from the outsourcing company to product development company - and back as a combo.
✔Responsible for the naming, branding of LEONUS Banking digital and its products.
✔ During my time, ABC TECH Group grew from two offices to five international offices, partnered with several reputable companies among them Mambu, and placed its product LEONUS Banking digital on several marketplaces.
✔Prepared ABC TECH Group for product demo at Finnovate 2019
✔Co-Designed and created three websites: ABC TECH Group, ABC Software Development, LEONUS Banking digital
✔Produced LEONUS Banking digital video
✔ Produced tons of B2B marketing materials - Brochures, PPT's, Data Sheets, Testimonials, Case Studies
✔Wrote a lot of Press releases, like a lot and produced customized content for our customers
✔Developed an Internal Communication strategy and created and designed a Group site in sharepoint to connect our worldwide offices...huh..and more

Head Of Marketing في CT Technologies
  • البوسنة و الهرسك - Sarajevo
  • أبريل 2017 إلى يوليو 2018

CT-TECHNOLOGIES is a Danish engineering company with six offices in Europe, Asia, and Africa, providing 30 + years of high-quality engineering services in building state-of-the-art cold stores, warehouses, and food processing plants.

During my time at CT -TECHNOLOGIES, I was responsible for corporate communication, product marketing, and creative production.

Let's highlight it:

✔Developed a new Corporate communication strategy for CT TECHNOLOGIES, giving them a unique voice.
✔Responsible for the rebranding of CT TECHNOLOGIES in 2017, created a Brand strategy, including the setting of style guides, brand guidelines, brand vision, giving them a professional look that they truly deserved.
✔ Developed a new website and copy
✔Produced the CT TECHNOLOGIES Company video and product animation video
✔ Produced tons of B2B marketing materials - Company profile, Product brochures, Quotations, PPT's, Data Sheets, Testimonials, Case Studies, drone videos, project photos.
✔Planned and executed all communications and media actions on all channels, including online and social media, and managing the budget for advertising and promotional items.
✔Developed an Internal Communication strategy and created monthly Newsletters to connect our worldwide offices.

Sales And Marketing Manager في Evento Solutions
  • الإمارات العربية المتحدة - دبي
  • أبريل 2015 إلى يوليو 2015

Evento Solutions is one of the UAE pioneers for smart IT solutions and Event Registration. They offer a complete range of Event Registration Services from Registrations, Marketing, Payment Handling to Post Event Data Analysis. Highlights: On-Site Registration, Barcode & RFID Tracking, Surveys & Evaluations, Mobile Check-ins, Self Registration, Lead retrieval, Secure payment Gateways. and many more.

• Executing offline marketing activities
• Attending trade shows and presenting our services
• Building client relationships, creating product presentations, cold calling, closing leads, and
generating new business
• Managing CRM system Insightly throughout an event cycle and updating it with new
potential contacts
• Creating company's proposals for all services and products in the PandaDoc software

Commercial Gallery Manager في Gallery One
  • الإمارات العربية المتحدة - دبي
  • فبراير 2014 إلى فبراير 2015

Gallery One began in 2006 in Dubai, with several retail stores exhibiting culturally relevant art in many forms. With a chain of 12 stores and more openings underway in 2020, Gallery One Retail has become the largest retailer of artistic and culturally based products in the Middle East region. With its sister company, g1 Distribution, they produce more than 1, 000 framed artworks every month. Through g-1.com, Gallery One’s eCommerce store sells to loyal customers across the GCC, Europe, and worldwide.

• Overall accountability for sales growth and profitability throughout each area of the gallery
• Motivating and supporting team members to deliver KPI's and operations compliance
• Ensuring excellent standards in customer service
• Advising and assisting clientele on the selection, purchase, installation, and maintenance of
artwork
• Maximizing product placement effectiveness
• Organizing, preparing and arranging promotional materials
• Contributing innovative ideas, recommendations, and advertising solutions for the
company
• Managing inventory control/Shrinkage by conducting weekly counts
• Employing creative approaches to engage with new and existing audiences
• Responding promptly and resolving customer inquiries and complaints
• Conducting PR activities for managed galleries
• Documenting and maintaining reports related to customer feedback

Marketing Executive في BSA
  • الإمارات العربية المتحدة - دبي
  • يوليو 2013 إلى فبراير 2014

BSA has been in global media placement for over 20 years. Being one of the pioneers in the UAE region, they have been at the forefront of promoting local brands globally. Headquartered in Dubai, one of the world’s fastest-growing business hubs, BSA works closely with several markets worldwide. Thanks to their global media partners, BSA enables its clients to access their target audience across their desired region.


• Executing marketing activities
• Assisting clients in the education sector to discuss their advertising needs, aims and
objectives
• Presenting campaign ideas and solutions
• Communicating feedback to the creative department for campaign phase discussion
• Preparing proposals for potential clients and financial budgets
• Coming up with creative business improvement ideas

Public Relations Executive في SOS Design Festival
  • البوسنة و الهرسك - Sarajevo
  • مايو 2012 إلى يونيو 2013

- Communicating with supervisors, peers and subordinates, contacting editors and journalists.
- Organizing events such as visits, press tours and press conferences
- Developing and implementing communication strategies for the organization, and advising management on communication issues and strategies.
- Arranging interviews with journalists, preparing and distributing press releases and giving statements to the media.
- Planning and managing the production of publicity brochures, direct mail leaflets, hand-outs, photographs, promotional videos, films, and multimedia programs.
- Scripting, editing, and arranging production of newsletters, pamphlets, speeches, case studies, editorials, corporate profiles and submissions.

Program Assistant (Internship) في CHwB (Cultural Heritage without Borders)
  • البوسنة و الهرسك
  • يناير 2011 إلى مايو 2011

- Responsible for all PR activities related to exhibition "1+1, Life & Love".
- Liaising with local print media journalists and photographers and organising restoration and conservation workshops and museum seminars.

الخلفية التعليمية

ماجستير, Master of Communication, Business/Corporate Communications
  • في University of Sarajevo, Faculty of Political Sciences in Sarajevo, Bosnia and Herzegovina
  • مايو 2013

Thesis title: "Guerrilla marketing in Museum of Sarajevo". Developing and conducting complex measures to improve Guerrilla marketing and PR activities of the 'Museum of Sarajevo'.

بكالوريوس, Bachelor of History of Art and Library Science
  • في University of Sarajevo, Faculty of Philosophy in Sarajevo, Bosnia and Herzegovina
  • سبتمبر 2009

Specialties & Skills

Brand Developement
Product Marketing
Creative Vision
Branding
Marketing
Technical writing
Creative briefs
Product marketing
Branding
Marketing Communications
Business communications
Video production
Creative strategy
Website creation
Creating PowerPoint
Adobe Illustrator, Photoshop, Acrobat

اللغات

البوسنية
اللغة الأم
الانجليزية
متمرّس
الالمانية
متمرّس
الصربية
متمرّس
الكرواتية
متمرّس