Commercial And Trade Officer
National Commercial Bank - Alahli Ncb
مجموع سنوات الخبرة :15 years, 9 أشهر
- Processing all transactions of letters of guarantees and letters of credits.
- Verifying the authenticity and confirmation of the letters of guarantees.
- Extension and amendment of letters of guarantees and credits
- Review, following up, checking, and issuing letters of guarantees and credits.
- Ensure all related applications and documents presented by customer are in accordance with the policy as well.
- I was working as the area manager of Auto lease support and after sales services in Riyadh, Qassim and Hail
- Finding solutions for customer's problems after sales, reselling, and finding financing solutions for troubled clients.
-run credit checks and verify customers' employment and - ensure that the client is aware of all the financing aspects related to his transaction.
-I manage my region and to ensure achievements of goals.
• Oversee a team of Customer Services staff and at the same time managing top customers as well as resolving challenging situations with unsatisfied clients.
• Generally responsible for ensuring that the team is continually offering top quality support and services to the bank clients, and
• That we are meeting our objectives of meeting the clients’ banking needs and also achieving our business targets,
• Undertake the administrative duties of managing the team members work assignments, training and on-the-job support.
• Handle transactions and answer customer queries
• Decipher customer needs and offer the best solution based on proper company policies
• Effectively communicate ideas, suggestions and answers
• Refer customers to people who specialize with the type of problem or query they present
• Complete complex money-related transactions
• Offer upgrades and new banking services or products
• Generally, quality, and customer satisfaction, and use my skills to achieve the goals established
• king faisal university Bachelor's degree, Accounting and Business/Management 2012 – 2016 (expected)
king saud university Did not exceed, multimedia 1999 – 2002