Ebby Chandy

Managing overall project delivery, client relations and third party relationships Overseeing projects working with P.M.O office managing a team of Project Managers, Engineers and Project team

Fixed line- GPON-FTTH Project with DU for Huawei and Nokia as main contractor
Wireless - IBS, MBBU -TI and PIM Projects for Huawei and Nokia
Commercial- Alston Metro project for structured cabling, civil works and design

• Plan and lead all phases of project from inception through to go live
• Manage, attend regular customer meetings to review project plans, discuss and negotiate change requests and obtain customer agreement on each project launch plan
• Initiate and plan on ISP, OSP, Migration, OLT scopes for FFTX to have the program/project on time delivering milestones.
• Project evaluations: lead weekly reviews of programs with the multi-functional teams and drive actions to meet project goals
• Monitoring the scopes defined and clear execution of project plans and closing of each deliverable.

Overall responsible for the management of the Company planning, budgeting, growth and execution of Projects, facilities and administrative operations within the Company as well as establishing and maintaining strong relationship with government bodies, business partners, suppliers and service providers within the country.

KEY RESPONSIBILITIES HANDLED
 Operational Responsibilities:
 Set up the annual operation plans, budgets and growth percentage in line with the set corporate plans
 Ensure the alignment of Company plans and local teams with general rules & processes setup by the regional authorities and adjust according to the local market needs without affecting the KPI's.
 Develop key performance indicators to the business and management team to achieve business targets and continuous improvement in operations performance
 Provide a strategic direction to operations growth, customer management, sales, marketing and operations in the company.
 Control costs and ensure profitability of the company operations, Ensuring the compliance with company standards, processes rules and regulations
 Develop and maintain strategic business relationships with business partners, service providers, government entities
 Support the sales in defining business opportunities and new channels for growth and expansion, meet potential clients and open new market opportunities
 Build customer relationships and ensure customer satisfaction, attend to complaints and resolve issues at macro levels
 Source locations for new stations, hubs and offices, negotiate lease agreements and ensure the setup or all facilities requirements to allow smooth and efficient operations
 Ensure the compliance with country legal requirements, represent the company in any formal disputes and take preventative measurements to ensure company good will and legal status
 Support the company management team in providing guidance and Promote company values to clients and employees, lead the company culture, represent the company in events, media and PR activities within the marketing guidelines, reflect the company image and communicate success stories
 Attend management call with Investors & Stakeholders and provide weekly status update of performance, and report/escalate all major issues
 Conduct annual performance appraisal to the management team. Recommend salary adjustments, rewards and promotions, corrective actions and development plans based on employee performance.
 Engineering:
 Develop the project plan as per client requirements in accordance with the GRA & CID Police recommendations.
 Design and propose the solution with in the budget, manage the team to monitor and execute the same with in time line and as per quality standards.
 Managed overall delivery of Projects on security systems for major clients as per Police standards.
 Design & Development of the entire solution on security systems in IP & Analog systems and networking backend.
 Plan, initiate and develop revenue generation policies for financial stability of the company.
 Managing and engaging the team in order to deliver the project scopes on time in line with budget.
 Planning & Organizing
 Initiate the Project management process in accordance with the project plans.
 Analyzing the risks involved and necessary knowledge areas coordination, in order to minimize the costs involved.
 Leading the projects successfully in achieving the milestones and delivery on time.
 Conduct quality checks to ensure that the materials meet all client specifications, coordinate with all concerned to ensure adherence to quality, health and safety regulations.

 Provide accurate information to QS on percentage of jobs completed and on any variations to ensure that no over payments are made to the sub-contractors / suppliers.
 Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles.

• Managed the Project Strategic initiatives, provided leadership and coordination for delivery of Ooredoo FTTX National Broadband Programme in areas of infrastructure, Civil, OSP, ISP, Design-DCR, NER, New Acquisitions, Migrations, Survey, Subcontractor Management and Resource Management within the Ooredoo FTTX Programme.
 Engineering:
• Ensuring service standards to maintain Company's reputation and ensure customer satisfaction
• Solutions for reported problems regarding installation work / staff issues
• All matters relating to Delivery and Assurance to ensure the acquisition and retention of Consumer
• Business customers, by providing personal leadership, expertise and management. Ensures that all the approved changes by the Management are implemented in the design.
• Identifying and implementing remedial solutions for any challenges facing installation operations by
• Working related departments, analyzing impacts of relevant change requests on project.
• Preparation of BOQ, equipment schedules and technical data for Equipment Selection for Procurement Department.
• Preparation of report for incompliances of site installations with shop drawings and report to QC for issuance of NCR’s.

 Planning & Organizing
• Organize and plan own time / workload to meet deadlines and avoid workload conflicts
• Oversee work scheduling and planning to ensure optimum use of existing D&A and 3rd Party Contractor resources.
• Ensure reasonable and efficient use of time, manpower, technical resources and communication in
• Order to provide accurate and timely information and to meet project deadlines.
• Forecast and request resource needs and support from other departments / external sources, ensuring those resources deliver a common strategic deliverable and sets performance and delivery timelines through / with their line management.
• Develop plans and procedures to implement activities to improve quality and efficiency of the department.
• Direct and control staff in planning and organizing their work flows and set KPI's.
 KEY RELATIONSHIPS & DECISION MAKING

• Motivate, coach, lead, direct, develop, and support staff in the department, to ensure high quality
• Performance and that fiscal, commercial and customer satisfaction & Approved deliverable's are met.
• Communicates with all relevant departments within Project to ensure the execution of services to high standards and in a timely manner with regular follow-up, and to negotiate deadlines.
• Relevant Project Departments to ensure network availability prior to installations.
• Coordinate with Quality Assurance to ensure alignment with contract terms, scope.
• Responsible for improved Project deployments, accuracy reviewing & revising project implementation plans, leading resource gap analysis, project acceptance and revenue.

Key Responsibilities:
• Ensuring Network availability of MTS network in Goa Clusters by proper operation support, routine maintenance, troubleshooting faults, network expansion & network planning.
• Preparation of Technical Data Sheets/Material Submittals/Technical Comparisons/PQD.
• Follow up closely procurement schedule and confirmations of delivery for material and equipment.
• Closely monitoring the activities of project execution, assuring the delivery of the planned scope with necessary recommendations if required.
• Manage all telecommunication construction activities shall always be on its best workmanship and quality within the strict compliance of company Standard.
• Maintained and updated schedules for duration of jobs, coordinated subcontractor/vendor site activities for schedule compliance.
• Ensuring that work is executed in accordance with the contract drawings and specifications, agreed procedures and method statements.
• Planning the work and efficiently organizing the plant and site facilities in order to meet approved programme.
• Planning and allocation of daily schedules for the survey of project areas with the resources involving manpower, materials and machinery.
• Identifying and prioritizing the cases based on the SLA and customer requirements, documenting the progress and status achieved as per project plan.
• Coordinate the works closely with Internal Quality Inspectors at all times with regard to RFI/Inspection activities following each and every completion on the project phases.
• Ensuring that safety rules and regulations are communicated to the workforce and are fully enforced. Monitoring, expediting, and supervising Sub- contractor’s implementation of the safety program.
• Conducting actual site surveys of all work. Report on remaining works to Project Manager within recommendations. Documenting work performed and site manpower.
• Co-ordinating daily site inspections inclusive of preparation of Weekly and Daily Notifications, and Inspection Sheets.
• Troubleshoot and repair VSAT system such as Antennas and other equipment like Outdoor and Indoor Units as required.
• Checking:
o Project Specification, BOQ, contract documents & Sub Contact Agreements
o All shop drawings, Co-ordination drawings, & As Built Drawings
• Liaising with:
o Client, Consultant & Main Contractor regarding engineering related works and execution issues
o Q.S Dept. for Preparation of Variation, EOT.

Key Responsibilities:
• Monitor the review of Contractor’s technical documentation to flag and rectify any issues which may affect the function of any components or systems.
• Comply with the project related protocol set up for inspection of works and materials.
• Adopt a proactive approach to site safety at all times by monitoring and reporting potential un-safe work activities.
• Compile reports on the progress of the electrical aspects of the project.
• Capable of providing innovative means and methods to improve efficiency of existing site methodologies and practices.
• Maintain tracking registers of all submittals and testing, both on site and off site.
• Maintain full site records, including daily site diaries in an approved format, and formal monthly progress submission reports.
• Review and certify daily records of the performed works as well as labour and equipment returns, material deliveries, tests performed and safety problems for supplier(s) and contractor(s) engaged on the Project.