Presales Engineer
Shasha Solutions
مجموع سنوات الخبرة :4 years, 4 أشهر
make estimates on cisco ccw.
provide customers with best solutions.
make quotations and deliver it to customer.
install and configure led screens.
I was responsible for the maintenance of computers and laptops.
Install and Upgrade Operating Systems
IPTV installation and configuration
cards programming
troubleshooting problems which users and guests face in the operation
install applications for user
support users and client via phone calls and face to face if needed
responsible for supporting end users
create user’s accounts on Active Directory
make sure of the maintenance of computers and laptops
make sure of the maintenance of the system
install and upgrade operating systems
troubleshooting software and hardware issues
I was the first line to receive user’s problems in tiketing system
Install and update operating systems
install applications for end users
create user’s accounts on both Active Directory and voice system
support users via phone
troubleshooting user’s issues
responsible for the maintenance of computers and laptops
Install operation systems for clients
check the maintenance of the hardware components of client’s computers
selling computers and technology products