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Ebram Botros, Customer Service Representative

Ebram Botros

Customer Service Representative

M. H. Alshaya Company

Location
Kuwait - As Salimiyah
Education
Bachelor's degree, Archaeology
Experience
10 years, 3 Months

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Work Experience

Total years of experience :10 years, 3 Months

Customer Service Representative at M. H. Alshaya Company
  • Kuwait
  • My current job since November 2020

Company Industry: Retail & Wholesale
Job Role: Management

Store Manager at Zara Collection
  • Kuwait - Al Farawaniyah
  • May 2018 to November 2020
Tour Guide at Pyramids
  • Egypt
  • July 2015 to December 2017

in “Ministry of Tourism” in Giza Area

Sales Assistant Manager at Cleopatra Group
  • Egypt
  • July 2013 to March 2015

Education

Bachelor's degree, Archaeology
  • at Assiut University
  • May 2015

,

Specialties & Skills

Training
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Customer Service
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Management
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Sales
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Microsoft Excel
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Adobe Photoshop
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Magento Products
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Store Manager
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Customer Satisfaction
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Microsoft Outlook
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RETAIL
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SALES
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VOC
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Microsoft Excel
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Training Skills
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Adobe Premiere
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Microsoft PowerPoint
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Problem Solving
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Accounting
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Team Leadership
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Operation
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Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Native Speaker
English
Native Speaker
Russian
Beginner

Training and Certifications

Excel Advanced Formulas and Functions (Certificate)
Date Attended:
March 2022
Customer Service Call Control Strategies (Certificate)
Date Attended:
April 2022
Managing Innovation (Certificate)
Date Attended:
February 2022
Marketing Strategy (Certificate)
Date Attended:
February 2022
Communication _ Marketing (Certificate)
Date Attended:
March 2022

Hobbies

  • Running