ابتسام العمروسي

 Responsibilities:
1- Develops and implements HR strategies and initiatives aligned with the overall business strategy and plans the change strategy to increase productivity and employee satisfaction.
2- Develops and implements policies and procedures; prepares and maintains handbook on policies and procedures.
3- Structures the employment contracts according to the company policy aligned with Egyptian labor law and creates an environment oriented to trust, open communication, ethical, and cohesive team effort.
4- Conducts recruitment effort for all exempt and nonexempt personnel, internships and temporary employees; conducts new-employee orientations, monitors career-pathing program, employee relations counseling, and exit interviewing.
5- Handling Recruitment process and Head Hunting; searching and browsing, place internal & external announcement, screening resumes, phone calls, set interviews, short listed till the hiring process and orientation program based on the reason behind hiring.
6- Oversees, manages a performance appraisal system that drives high performance and maintains pay plan and benefits program.
7- Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
8- Perform difficult staffing duties, including dealing with under staffing, refereeing disputes, firing employees, and administering disciplinary procedures.
9- Conduct exit interviews to identify reasons for employee termination and provide terminated employees with outplacement or relocation assistance.
10- Represent organization at personnel-related hearings and investigations.
11- Performs any other related duties as required or requested.

 Responsibilities:
1- Conducts recruitment effort; conducts new-employee orientations; monitors career-pathing program; and writes and places advertisements.
2- Handles employee relations counseling, and exit interviewing.
3- Assists in evaluation of reports, decisions and results of department in relation to established goals. Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed.
4- Maintains compliance with Egyptian labor law.
5- Follow Up daily attendance at NCL branch and gather all the missions, vacations, excuses from all the departments.
6- Regularly report HR Management with all employees’ related updates at NCL; (leave balance, attendance updates, employees’ data file, etc…).

Responsibilities:
- Writing and posting job Ads on career websites, newspapers, social media and universities boards.
- Consulting with managers to discover staff requirements and specific job objectives.
- Designing and implementing overall recruiting strategy.
- Evaluate and screen resumes and cover letters.
- Conduct phone and in-person interviews.
- Provide a shortlist of qualified candidates to hiring managers.
- Help the hiring team with recruiting methods and interview questions.
- Attend job fairs and careers events.

Responsibilities :
- Greet customers & figure out what they need or want and satisfy those needs.
- Maintain knowledge of current sales & promotions, policies regarding payment & exchanges and security practices.
- Recommend, select and help locate merchandise based on customer needs and desires.
- Describe merchandise & explain use, operation & care of it to customers.
- Supervise the cleaning process of store sections.
- Help customers to try on or fit merchandise.
- Bag or package purchases & wrap gifts.
- Refilling the sections with needed products